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Lynden International expands EZ Commerce to include Domestic Ocean freight

Posted on Wed, Mar 14, 2012

Recently Lynden International expanded the capabilities of their EZ Commerce system. Customers now have the opportunity to use EZ Commerce when moving freight via ocean to a domestic port in Hawaii or Puerto Rico. “We’re doing everything we can to make the shipping process easier and faster for customers”, explains Jeff Bell, Director of the Mid-Pacific Region.

Lynden has had the ability to use the Domestic Bill of Lading for air and ground moves for over 10 years but, with this new capability, now provides customers even more flexibility when choosing a mode. This means customers can ship both priority and deferred shipments, utilizing their existing draft and address book functions.

All ocean services are also displayed when using EZ Tracing and EZ Reporting tools!

 

Screenshots of the Domestic Ocean capabilities implemented in EZ Commerce:

Domestic Bill of Lading




Submitted payment




Shipping manifest

Tags: Lynden International, EZ Commerce, ocean service to Hawaii

Employee ideas save energy and reduce waste

Posted on Tue, Feb 28, 2012

Last year, Lynden’s Green Team once again asked employees for their ideas for Lynden to be "leaner and greener."  The Green Team received more than 100 responses and many ideas have already been put into action.

New paperless processes are available due to employee suggestions. For example, Lynden's IT group has improved systems to upload electronic images eliminating the need to print and then scan.  Lynden Transport and LTI, Inc. are testing electronic-logs to replace paper time cards, and Lynden Transport is testing the use of handheld devices to collect signatures electronically rather than using paper driver records. Lynden International has reduced its greenbar paper waste by 40 percent by changing to electronic reports and eliminating unnecessary prints with their General Office is saving roughly 180,000 sheets of paper and $6,000 per year.

Lynden Recycle LogoThere were a number of recommendations to provide extended training for use of the paperless EZ commerce system. As a result, a Learning Management System (LMS) training piece is currently under development to teach sales, customer service and accounting employees how to help our customers use the EZ commerce. 

Energy efficiency was a top priority for employees who responded to the survey. Between 2008 and 2010, nine Lynden locations invested in energy efficiency upgrades such as lighting, motion sensors, dock seals and fans. Together, these investments are saving nearly 1,000 megawatts of electricity, 25,000 therms of natural gas, 415 metric tons of CO2, and over $100,000 per year in energy costs. Lynden Transport's Fife Service Center recently replaced high pressure sodium lights with energy efficient LED lights, and upgrades are underway at Anchorage's South Air Park facility.  Also in 2011, Alaska Hovercraft in Bethel, Alaska Marine Trucking in Juneau, and Lynden Transport in Fairbanks conducted energy audits to identify top priorities for energy efficiency.

Lynden employees asked for recycling at locations where it was not yet available. Recycling programs are now in place at all 60 Lynden locations. Lynden recycles items that are accepted locally as well as toxic items like batteries, fluorescent lights and ink cartridges.  In remote locations in Alaska, the Lynden system is used to backhaul items to locations where they can be recycled. 

Visit Lynden's Environmental Stewardship webpage to learn more about Lynden's green efforts!

Tags: EZ Commerce, energy efficiency, Green Initiative Team, recycling, green Lynden, environmental efforts, green team

Lynden Transport offers real time GPS mapping for tracking shipments

Posted on Fri, Jul 23, 2010

Enhanced EZ Tracing and redesigned website puts customer in the driver’s seat

ANCHORAGE – Lynden Transport’s industry leading EZ Tracing system just got better with the addition of GPS mapping of shipment locations while in route over the highway.  By clicking on a link on the Lynden Transport website, customers can monitor their shipments on a digital map that shows the truck as it moves from origin to destination.  Lynden Transport is the only Alaska trucking company to offer this live tracking service to its customers. The company also launched a brand new website, www.lynden.com/ltia, redesigned based on customer feedback for easier navigation.

“We are very interested in customers’ ideas to improve service and value,” says Jim Beck, Lynden Transport President. “Lynden Transport has some long highway routes such as from Texas to Alaska and our customers requested that we provide more than depart and arrive status. With the new GPS live tracking maps we can provide multiple location updates per day.

“GPS mapping adds a dimension of transparency that puts the customer in control and assures them that their shipment will arrive on time,” Beck added. “We plan to expand our network to include freight moving on marine vessels so our customers can see the same visibility on the water as we now offer on land.”

GPS mapping example (click to view larger):

GPS Mapping (after)

GPS mapping is the latest addition to Lynden Transport’s other recent service improvement, Predictive Delivery, which provides customers up-to-date delivery times for their shipments in  major services centers in Anchorage, Fairbanks, Kenai, Juneau and Ketchikan.  

The EZ Tracing GPS mapping feature is automatically engaged each time a shipment is viewed through the EZ Commerce system. If you would like to sign up for Lynden’s free EZ Commerce program, go to www.lynden.com/ltia and click on the “sign up now” link, or call your local Lynden representative.

Lynden Transport is the trusted leader for trucking to Alaska. Its network of service centers is the largest in Alaska and provides extensive coverage with integrated truck, marine and air services. The Lynden family of companies combined capabilities include: truckload and less-than-truckload transportation, scheduled and charter barges, rail barges, intermodal bulk chemical hauls, scheduled and chartered air freighters, domestic and international air forwarding, international ocean forwarding, customs brokerage, trade show shipping, remote site construction, sanitary bulk commodities hauling, and multi-modal logistics. Lynden companies are repeat winners in the annual Quest for Quality customer service awards presented by Logistics Management magazine.

Related Blog Post:
Have you seen the new Lynden Transport website?

Tags: EZ Commerce, trucking to Alaska, Website, Predictive Delivery, Alaska trucking, Lynden Transport, tracking, GPS mapping

Predictive Delivery: Know when your shipments will arrive.

Posted on Thu, Mar 04, 2010

Lynden is introducing a new feature called Predictive Delivery that provides up to the minute estimated delivery times for your shipments once the freight has reached its destination city. We know our customers want to make their operations as streamlined as possible and we hope that by providing accurate delivery times we will help you become even more efficient. Lynden's new Predictive Delivery system not only improves service but also reduces costs and our impact on the environment.Predictive Delivery example

No registration or sign-up is required for you to use Predictive Delivery - it will automatically appear whenever you track a shipment (please note that Predictive Delivery is initially only available for the destination cities of Anchorage and Fairbanks, and beginning March 8, 2010 for deliveries to Juneau and Kenai). For more information please see our website: www.lynden.com/predictive.


What do you think?
Will this service be beneficial to your business? What are other features that could help your company's supply chain become more efficient?

 

Tags: Lynden, EZ Commerce, shipping, Trucking, Predictive Delivery, Alaska

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