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For the second consecutive year, Toyota named Lynden Transport its Small/Support Carrier of the Year. Lynden was selected from 78 other carriers for providing excellent service in shipping Toyota parts throughout North America. “I am very proud of our team,” says Regional Sales Manager Bill Johansen. “This is a great accomplishment – especially two years in a row.”

Bill Johansen (center) with Nancy Greenburg and Jason Chappell of Toyota.

“Through rain, snow, sleet, ice, high seas and occasional landslides and floods, this carrier makes the deliveries, on time and with near zero damage,” reads Lynden’s nomination from Toyota. “They provide great account management, operational support and communication.  They work in precision with our shipping facilities and supporting logistics providers.  To them, this level of service is nothing special; it’s just part of being a member of the team.”    

After reviewing the performance of all transportation carriers it uses in the U.S., Toyota gave Lynden Transport the highest marks and named the company its Small/Support Logistics Partner of 2010. For more than a decade, Lynden Transport has handled the weekly shipping of Toyota parts from its Fife, WA service center to dealers in Anchorage, Fairbanks and Juneau.

Photo: From left, Bill Johansen of Lynden Transport with Nancy Greenburg and Jason Chappell of Toyota.

“Lynden's ocean service remains unmatched in the industry. No other carrier is able to provide the same level of damage-free, on-time deliveries while maintaining outstanding customer service,” says Nancy Greenburg, Logistics Coordinator for Toyota. “We enjoy the business partnership we have built with Lynden over the years and look forward to many successful years to come.” Lynden is only the second carrier from the Toyota Portland distribution center ever selected for a national award. The award evaluation was based on the following criteria: cost/efficiency, invoicing, account management, safety, quality, damage, on time performance, equipment, manpower availability and process improvements.

“This award is a tribute to our operations and customer service teams for their day-to-day contributions,” says Lynden Transport Regional Sales Manager Bill Johansen. “We were very excited to receive this recognition.”