Welcome to Lynden News!

Lynden supports WaveForm's U.S. growth

Posted on Tue, May 17, 2022

My project (100)Explosive growth in the diabetes care industry has ushered in many new products, including the Cascade Continuous Glucose Monitor (CGM) created by WaveForm, an international company developing innovations in wearable glucose monitoring devices. WaveForm's product is currently pending approval by the Federal Drug Administration (FDA) for distribution in the U.S. Until then, Lynden Logistics is coordinating ocean shipments of experimental assembly line machinery along with critical components in and out of Seattle and Portland.

"We moved our first shipment from Singapore to Seattle last year, and we are ready to support WaveForm as it grows into the U.S. market," says Ahmad Abed-Rabuh, General Manager at Lynden's Portland Service Center.

Currently, Lynden is shipping the sensors between the U.S., Vietnam, China and multiple countries in Western and Eastern Europe. Ahmad credited Lynden's Seattle and Portland international team members with their attention to detail and care in managing the sensitive and irreplaceable cargo. "This project has been challenging. Most is 'no touch' international commerce of shipper to consignee. We hope to secure more shipments as WaveForm increases its global shipments," he says.

WaveForm's unique patented sensor technology is already in use by diabetics in select international markets. The Cascade CGM system is based on pioneering work in glucose sensor technology and offers users a convenient way to view current glucose readings on a smartphone for up to 14 days.

The WaveForm team has been using Lynden's EZ Commerce system to dispatch shipments. "We had issues with shipment visibility with our previous carrier," says WaveForm Logistics Manager Mike Cordell. "Lynden's online tracing and tracking programs has been a great solution for us."

Tags: Lynden, Lynden Logistics, Project Logistics, Ocean, International

Cross-border air bridge supports auto industry

Posted on Fri, Apr 01, 2022

My project (34)-1Lynden flew to the rescue of American and Canadian auto makers this winter when protestors blocked the streets of Ottawa, protesting against vaccine mandates for truckers and other COVID-19 precautions. Members of the Freedom Convoy blockaded U.S.-Canadian border crossings including the busiest and most important, the Ambassador Bridge connecting Windsor, Ontario with Detroit, MI. Chrysler, Ford, General Motors and Toyota shut down or scaled back production at plants due to parts shortages and the lack of truck transportation.

According to Commercial Operations Manager Dan Marshall, Lynden Air Cargo was called upon to facilitate an air bridge to fly parts between Ontario and Detroit at the request of brokers Global Wings Express and Ascent on Demand. Crossborder flights are mainly used for emergency transport due to cost, but many auto manufacturers had no choice as the protest continued.

"We were mostly hauling truck engines for one of the major auto makers," he says. "Interestingly enough, our aircraft were already on contract hauling car parts from the Mexican border north to Detroit and the South Carolina area when the call came in for the Canadian border assistance."

Mobilizing quickly, the first Lynden aircraft started flights within 12 hours of the initial request. By then, air cargo movement at Willow Run in Ypsilanti, MI, had increased considerably as the same planes were taking off and landing every three hours loaded with auto parts.

"There were plenty of obstacles to compete with on these trips, including congested ramps, delays in paperwork processing, truck availability for cargo delivery to airports, delays for entry and exit custom/immigration approvals," Dan explains. "Lynden Air Cargo flight crews and the operations team persevered and accomplished all but one of the requested flights before the bridge reopened."

"The auto part supply chain is still struggling with limited truck availability," Dan says. "After our nine flights during the blockage, we have continued to run auto parts from the U.S.-Mexican border north to Detroit and into Canada."

The flight crews included Captains Brent Ellender and Aaron Dial, First Officers Michael Theriot and Curtis Schuermann, Flight Engineers Gary Maynard and Jeff Brown, Loadmasters Jacob Amarok and Kevin Boyles, Flight Mechanics James Brookshire and Travis Blaszak, and Flight Control Agents Kyle Zerkel, Rebel Tjomsland, Dolores Liberty, Mandy Hulet, Chris Anton and Cornelis Steyn.

Tags: Lynden, Lynden Air Cargo, Canada, Drivers, United States, Charters, Air, International, Automotive and Marine Parts

Lynden makes important deliveries in hard-to-reach places

Posted on Mon, Feb 28, 2022

My project (8)Lynden Air Cargo participated in two lifesaving projects this winter on opposite ends of the globe. Two flights were chartered to La Paz, Bolivia to supply Bolivian residents with Covid vaccines donated by the U.S. Government. Lynden's Hercules aircraft was one of the only planes capable of landing at the high-altitude airport; elevation 13,325 feet.

Each charter carried 1 million doses of Pfizer vaccines packed in dry ice with real-time temperature loggers to protect the temperature-sensitive drugs. "This project involved multiple Lynden crews and coordination with several departments as well as the customer," says Dan Marshall, Lynden Air Cargo Commercial Operations Manager. Additional charters are scheduled this month.

More than 7,500 miles away in the remote whaling communities of Point Hope and Kaktovik, a Lynden Herc delivered four 40-foot "hi-cube" containers to store frozen whale meat from the annual hunts in the villages. "Their size makes them extremely difficult to load and offload, so it required some novel solutions to accomplish the delivery," explains Dave Beach, Lynden Air Cargo Commercial Operations Manager. Lynden's Joe Bates and Cory Myren worked with the Alaska Marine Lines team to modify tractor dollies into mobile platforms for transfer. "Our partners at AML did an exceptional job," Dave says. "We found a way to help these communities when the only other delivery option was to wait for the next barge season.

"Lynden was key to making this important delivery happen for us. The flight crew watched for breaks in the weather and flew during small windows of opportunity," says Jenny Evans, Grants and Operations Manager for the Alaska Eskimo Whaling Commission. "It is so meaningful to our communities and to ensuring food security for our villages."

Tags: Lynden, Lynden Air Cargo, Alaska, Charters, Temperature-Controlled, Air, International, AML

Freight gets white-glove treatment from Lynden

Posted on Thu, Jan 13, 2022

Lynden Los Angeles TeamRachael Ray is a big name in the cooking world, and her husband, co-host and business partner John Cusimano is also a well-known musician and founder of the band The Cringe. The couple recently renovated a villa in Tuscany that serves as a new home and studio for Cusimano. Lynden Logistics was asked to transport valuable musical instruments, mixing equipment and household items for the band and the show from Los Angeles to Genoa, Italy, this past fall.

“We wanted this air and ocean project to be a shining example of our value-add business,” explains James Bisho, Lynden’s Los Angeles Service Center Manager. “Although the equipment was in manufacturer packaging, we still had the items crated professionally to ensure that nothing was damaged or missing. Zero defects was the mantra, and everyone at Lynden did their part to make this happen. At our suggestion, Sam Jett, who is managing A/V and logistics for the villa project, came to our warehouse and meticulously went through his list of items for customs clearance in Italy. Being such a high-profile move, there was no room for error. All pieces were loaded into a sealed ocean container for added security.” With backlogs at seaports, the project was not without its challenges, according to Lynden Logistics Business Development Manager Maggie Parks. “The ocean carrier was delayed and the container was rolled on many sailings, but it finally made it into Genoa,” Parks explains. “Our goal was for John to simply unpack his gear in Tuscany, plug in and play, and for Rachael and her guests to have what they needed when they needed it.” Above photo from left, John Hollan of Fastforward Crating, and from the Lynden team James Bisho, Sam Jett and Maggie Parks.

Tags: Lynden Logistics, Air, Ocean, International

Lynden crew circles the globe in under two weeks

Posted on Tue, May 11, 2021

View from the Hercules cockpitView from the cockpit, left to right: Hudson Bay, Canada, the Niger River, Niamey, and Tabubil, Papua New Guinea.

A Lynden Air Cargo crew completed a full circle of the globe in under two weeks in February. "This doesn't often happen in our fleet, but it's a testament to how much of the globe we can cover in a short period with one crew," says Dan Marshall, Charter Manager. "It was no small task with all of the COVID-19 restrictions on top of typical logistical challenges that had to be overcome with each country. It makes this an extra special accomplishment."

Captain James Wallace was joined by Mason Gaines, Jimmie Mizell, Ronald Pine and James Love for the noteworthy flights. The trip began in Kelowna, B.C. after installing external fuel tanks used for longer Trans-Pacific flights. From Kelowna, the crew flew to Maui, HI and from there to Nauru, a tiny country in Micronesia, followed by Brisbane, Australia, to Tabubil, Papua New Guinea (PNG), to Port Moresby, PNG, to Darwin, Australia, to Bali, Indonesia, to Gan, Maldives, to Entebbe, Uganda, to Niamey, Niger, to Las Palmas, Gran Canaries, Spain, to Bangor, Maine, and the crew made its last stop in Anchorage. The "live leg" for the flight was from Brisbane to Tabubil, PNG to transport a critical switchgear to replace one that had shut down the Ok Tedi Gold Mine. The gear was too tall to fit in any other aircraft capable of landing at the remote runway there. The flight gave the Lynden crew the opportunity to swap out an aircraft that was due for a heavy maintenance check in Niamey, Niger.

"Our customer helped us obtain landing permissions on Nauru for a tech stop between Hawaii and Brisbane," Dan explains. "All of our normal airports denied entry due to ongoing COVID-19 restrictions. Captain Wallace and his crew overcame so many hurdles with pandemic restrictions, including hotel lockdowns, to deliver a challenging load to a very remote destination in PNG."

The Lynden flight operations and crew operations teams found unique solutions, always staying ahead of the aircraft with hotels, catering, fuel, and anything else they needed to keep pushing forward. The maintenance team provided the critical external tank installation in less than 24 hours in Kelowna to maintain the initial schedule as close as possible. "This is the first time in recent memory that a single crew has fully circumnavigated the globe with our own aircraft," Dan says. "In addition to the flight crew, our operations and maintenance production teams got all the pieces to fall together to make this trip successful."

Tags: Lynden Air Cargo, Project Logistics, Air, International

Lynden Air Cargo completes first campaign in South Sudan

Posted on Thu, Apr 01, 2021

Blog crop-1South Sudan is the newest country in Africa after gaining independence from Sudan in 2011. Since then it has been plagued by civil wars, ethnic violence and unrest. In 2020 the government and opposition forces signed a peace agreement, but the operating environment remains challenging.

Lynden Air Cargo's aircraft N409LC and crew arrived in Juba, South Sudan, last December to fly supplies to Rubkona Airfield near the town of Bentiu where the United Nations' largest refugee camp is located. It was the first time a Lynden Air Cargo aircraft and crew was based in South Sudan and the first time operating into Rubkona for the World Food Programme. Rubkona has very little infrastructure, so the Lynden plane landed on a dirt airstrip with visual flight rules operations only. Over the next three weeks, the crew averaged two flights per day for a total of 25 relief flights. The last flight was completed in January.

In advance of the crew arriving, Lynden Air Cargo Director of Safety Michelle Fabry and Project Manager Corné Steyn flew to Juba to meet with airport officials, vendors and the representatives supporting the World Food Programme. The threat level remains high in the area, so each flight required a security assessment and release prior to takeoff.

"We had contingency plans in place in the event that conflict erupted with pre-determined locations to divert and relocate as necessary and backup communication devices," Michelle explains. "I was most impressed with the positive attitudes, teamwork, and patience displayed by each crew member, even after multiple delays in getting started, COVID restrictions, and anything else that came up. Our team completed the campaign safely, without incident, damage or injury. We truly appreciate their extraordinary efforts."

Lynden Air Cargo's crew included: Captain Warren Woods, First Officer Isaac Ufford, Flight Engineer Chris Allen, Loadmaster Leo Lopez, Mechanic Milton Beaver, Mechanic Tim Buchholz, and Project Manager Corné Steyn. Some members of the crew are pictured above.

Captain Warren Woods had words of praise for his entire crew. "I'm amazed at the team I was allowed to work with, many sharing their vast local knowledge of Africa," he says. "Leo Lopez is not only a Loadmaster; he is a magician. He gets things done with limited resources, and his dedication to getting the job done safely is very important on campaigns like this. He earned the trust and respect of all the customer handlers, aircraft loaders and security personnel at Rubkona."

According to a member of the World Food Programme Aviation Unit in Rome, "The cooperation was brilliant between the two UN agencies and Lynden Air Cargo. World Food Programme is looking forward to future cooperation, as Lynden has proven once again to be a reliable and professional operator."

Tags: Lynden Air Cargo, Disaster Relief, Charters, Project Logistics, Air, Community, International

Lynden donates to Children Safe Uganda

Posted on Thu, Mar 04, 2021

Children Safe UgandaWhen Lynden Air Cargo finished its projects in Democratic Republic of Congo last year it decided to give back to the people of Uganda. Using proceeds from the sale of surplus equipment, Lynden Air Cargo Director of Maintenance James Schneider contacted Godfrey Kitagena, General Manager of Air Serv, a Lynden partner, to find a worthy non-profit organization.

Godfrey found a school taking care of orphaned children, Children Safe Uganda, and used the money to buy and donate food items and bedding. "We delivered the donations to the school in Kajjansi," he says. "We bought rice, beans, rice flour, cooking oil, blankets, mattresses and bar soap for the school which houses approximately 450 students. From what we saw and heard, the donation was very timely and the teachers and students were deeply grateful for the donation, especially during the pandemic. Everyone appreciated Lynden's generosity and kindness."

Children Safe Uganda, formerly Bweya Children's Home, opened in 1968. It serves orphaned and abandoned children and those needing rehabilitation.

Tags: Lynden Air Cargo, Community, International

Model truck enthusiast gives Lynden's tractor No. 27 new life in the U.K.

Posted on Tue, Dec 29, 2020

Lynden 1954 Kenworth tractor No. 27 modelIt was an unusual request. Instead of needing a quote or information, Peter Kite of the U.K. sent a message to the One Lynden customer service group to find out about the specific green paint code used on Lynden's 1954 Kenworth tractor No. 27. The iconic truck pioneered truck service to Alaska on the Alcan and is now a rolling museum. Customer Care Manager Barbie Hemphill fielded Peter's question and sent back the PMS paint number and a variety of information about the truck and the Lynden companies.

"As I live 5,000 plus miles from you in Southern England, I am never going to be a customer, so I fully understand if you are unable to help me, as you need to concentrate on real customers," he wrote in an early email to Barbie.

Now retired, Peter was a driver, logistics manager and supply chain consultant during his long international transportation career. His hobby is building 1:25 scale American semi-trucks.

Peter Kite with No. 27 model"On one of my trawls seeking details on 1950s Kenworths I came across No. 27," Peter says. "The pictures resurfaced last year when I was developing ideas for two 1950s Kenworths, one a low-mount and the other a high-mount, the latter becoming No. 27. It had its derv (British term for diesel) tank mounted on top of the chassis, a configuration which I had yet to build. It would be a challenge, as well as fitting with my interest in trucks running the Alcan."

Peter's collection includes 58 1:25 scale trucks built over 46 years. "I build mostly U.S. trucks but also make British Lorries in 1:50 scale," he says. "I started building in 1974 as a relaxation from my day job in transport, hence building U.S. trucks rather than British ones as I was dealing with them at work."

Peter's model of No. 27 is painted in the correct Lynden green paint specification and is 12 inches long. "I hope you enjoy the end result," Peter writes in a final email to Lynden. "Many thanks again for your invaluable help. I could not have done it as well without you."

Tags: Lynden, Community, International

Lynden supports Samaritan's Purse and its Operation Christmas Child project

Posted on Wed, Dec 23, 2020

Lynden equipmentIn what has become an annual tradition, Samaritan's Purse and its Operation Christmas Child project received a helping hand from Alaska Marine Lines and Lynden Transport. According to Andy Collins, Service Center Manager in Kenai, the Lynden team arranged for trailers to be dropped off at the Samaritan's Purse hangar at Soldotna Airport. Additional trailers were positioned in Fairbanks and Juneau. The trailers are then transported to Anchorage Baptist Temple and on to Fife, WA for final distribution overseas. The shoeboxes are filled with gifts and sent to underprivileged children in over 100 countries. "Lynden's contributions have an effect on thousands of children who receive the shoeboxes each year during the holidays," says Program Coordinator Craig Farris, President of Expressway Transportation, a partner in the project for the last 15 years.

Tags: Lynden Transport, Community, International, AML

Lynden’s global humanitarian work grows

Posted on Wed, Sep 23, 2020

Lynden Logistics multimodal capabilitiesLynden Logistics supports humanitarian, relief and health programs in many challenging, underdeveloped corners of the world. As a global freight forwarder, Lynden serves as a logistics partner for customers by simplifying complex logistics requirements during health crises and natural disasters.

In Seattle, Fred Hutchinson Cancer Research Center works with Lynden to help meet its goals of researching and fighting cancer globally, including low- and middle-income countries, as well as supporting COVID research efforts today. Lynden coordinates and ships materials and supplies to Uganda and other destinations to support the Global Oncology group and laboratories within its research group in Uganda.

Fred Hutch is just one customer of many that Lynden Logistics’s Global Health and Humanitarian group is attracting during the COVID crisis. “This part of our business is growing, and we are receiving praise from our customers,” says Lynden Logistics President John Kaloper. “We are proud to be associated with these life-saving medical and research groups, and Fred Hutch is a recognized leader in this field.”

Lynden’s ability to call upon the multimodal capabilities of its sister companies for air, sea or surface transportation allows customers to trim costs, set reliable timetables and budgets and take advantage of knowledgeable, experienced planning resources. “Our experience with global transportation and logistics means that we take on the challenges of this type of coordination so U.S. government agencies like FEMA, USAID, multi-national companies, non-profit organizations, and other businesses can concentrate on assisting those in need,” Kaloper explains.

Lynden’s recent work includes the shipping and warehousing of Personal Protective Equipment (PPE) from China, temperature-controlled shipping of frozen COVID test kits, movement of biological material for use in the search for a Coronavirus vaccine, and handling other fragile and sensitive freight for global customers.

Tags: Freight Forwarding, Disaster Relief, Lynden Logistics, Multi-Modal, Community, International, 3PL