Lynden Sales team members Jinna Perez Rivera and Jose Sanchez-Cruz
Lynden Logistics' teams in Arizona and Puerto Rico worked together on a door-to-door delivery of a high-value shipment from Mesa, AZ to San Juan, PR earlier this year. "This was a team effort from beginning to end," explains Account Manager Angelo Olivo in Phoenix. "I reached out to Sales Manager Jose Sanchez-Cruz in Puerto Rico on a Friday evening at 5 p.m. my time which is 8 p.m. Puerto Rico time. He took my call, and we were off and running." Inside Sales Coordinator Jinna Perez Rivera quickly jumped in to quote, book and proactively communicate with the customer from pickup to delivery.
According to Angelo, the customer was highly impressed with Lynden's professionalism and flawless execution. "The owner of Jerit appreciated Jinna's follow up throughout the entire process, and a shout out to Jose and Account Manager Mauricio Pardo for their guidance and support as well," he says. Lynden provided pickup at location in Arizona, ocean transport, customs clearance at destination and delivery onsite in Puerto Rico for the oversized shipment valued at almost $1 million.
Arizona-based Jerit Automation is a leading provider of custom automated machinery for product assembly in automotive, medical and other industries. The company also designs and produces control, testing, inspection and vision systems for businesses.
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