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Cross-border air bridge supports auto industry

Posted on Fri, Apr 01, 2022

My project (34)-1Lynden flew to the rescue of American and Canadian auto makers this winter when protestors blocked the streets of Ottawa, protesting against vaccine mandates for truckers and other COVID-19 precautions. Members of the Freedom Convoy blockaded U.S.-Canadian border crossings including the busiest and most important, the Ambassador Bridge connecting Windsor, Ontario with Detroit, MI. Chrysler, Ford, General Motors and Toyota shut down or scaled back production at plants due to parts shortages and the lack of truck transportation.

According to Commercial Operations Manager Dan Marshall, Lynden Air Cargo was called upon to facilitate an air bridge to fly parts between Ontario and Detroit at the request of brokers Global Wings Express and Ascent on Demand. Crossborder flights are mainly used for emergency transport due to cost, but many auto manufacturers had no choice as the protest continued.

"We were mostly hauling truck engines for one of the major auto makers," he says. "Interestingly enough, our aircraft were already on contract hauling car parts from the Mexican border north to Detroit and the South Carolina area when the call came in for the Canadian border assistance."

Mobilizing quickly, the first Lynden aircraft started flights within 12 hours of the initial request. By then, air cargo movement at Willow Run in Ypsilanti, MI, had increased considerably as the same planes were taking off and landing every three hours loaded with auto parts.

"There were plenty of obstacles to compete with on these trips, including congested ramps, delays in paperwork processing, truck availability for cargo delivery to airports, delays for entry and exit custom/immigration approvals," Dan explains. "Lynden Air Cargo flight crews and the operations team persevered and accomplished all but one of the requested flights before the bridge reopened."

"The auto part supply chain is still struggling with limited truck availability," Dan says. "After our nine flights during the blockage, we have continued to run auto parts from the U.S.-Mexican border north to Detroit and into Canada."

The flight crews included Captains Brent Ellender and Aaron Dial, First Officers Michael Theriot and Curtis Schuermann, Flight Engineers Gary Maynard and Jeff Brown, Loadmasters Jacob Amarok and Kevin Boyles, Flight Mechanics James Brookshire and Travis Blaszak, and Flight Control Agents Kyle Zerkel, Rebel Tjomsland, Dolores Liberty, Mandy Hulet, Chris Anton and Cornelis Steyn.

Tags: Lynden, Lynden Air Cargo, Canada, Drivers, United States, Charters, Air, International, Automotive and Marine Parts

Pass closures didn't stop LTI, Inc. from transporting milk and salt this winter

Posted on Fri, Mar 25, 2022

My project (32)All mountain passes in Washington were closed for several days in early January shutting down interstate traffic and leaving LTI, Inc.'s Moses Lake and Sunnyside drivers stuck on the west side of the state. "We found a way to make the best of it and kept our drivers busy hauling milk from Lynden to the Seattle market," says Jordan Jansen, LTI, Inc. Northwest Operations Manager. "Whatcom and Skagit County milk was being diverted to the Seattle market which required extra drivers and equipment, so the help was appreciated."

The wild weather also created even more demand for road salt. "We do our best to fill everyone's salt order and meet our commitments to WSDOT and other counties and cities. We monitor our salt inventory very closely and purchase more if needed," Jordan says. "Our operations and dispatch teams in Seattle did an excellent job routing trucks and getting the salt delivered to customers as quickly as possible."

Tags: Lynden, LTI Inc., Milky Way, United States, Bulk, Ground

Aloha Marine Lines moves boats for Pacific Whale Foundation

Posted on Mon, Mar 14, 2022

boats (1)Aloha Marine Lines recently transported two large tour boats for the Pacific Whale Foundation. Celebrations sailed from Seattle followed by Ocean Legacy. The boats were craned off the barge at Barber's Point Harbor on Oahu. The larger boat is 80 feet long, 18 feet high and weighs 118,000 pounds.

"The boats were so large we hired vendors to assist with the lift and launch into the water," explains Joan Nacino, Pricing Business Analyst for Aloha Marine Lines. "Intermodal Coordinator Lauren Minckler responded to the initial request to move the boats, and Service Center Manager Zack Anderson and Freight Operations Gerry Bustamante assisted in putting the project together."

Upon arrival in Hawaii, Celebrations was taken to a boat repair yard located near Barber's Point harbor and the Aloha Marine Lines office. Ocean Legacy was launched from Barber's Point using a crane company and divers. Both boats join the Pacific Whale Foundation's fleet on Maui. The Foundation plans to purchase more boats from the same boat builder, Mavrik Marine, located in La Conner, WA.

Tags: Lynden, Hawaii, United States, Multi-Modal, Ocean, AML

Lynden helps Starbucks provide warm welcome to refugees

Posted on Fri, Feb 11, 2022

Lynden Logistics' Debbi CrainLynden’s long-time customer Starbucks joined other U.S. companies in a relief effort for Afghan refugees. Lynden Logistics recently handled a ‘hot shot’ shipment of 15,000 black tea bags from York, PA, to Starbucks’ Northern Virginia retail partners in less than nine hours via a cargo van and a dedicated driver. “The arriving Afghan refugees are being served the tea by our Mid-Atlantic partners, and it is a great source of comfort and familiarity in an incredibly stressful time,” the Starbucks Team wrote in a thank you letter to Debbi Crain, Lynden Logistics’ Senior Customer Service Representative in Seattle (pictured). “We were happy to help with this rush project,” Debbi says. “It was pretty normal as part of our everyday work with this customer. Most of our Starbucks shipments are routed throughout the Lower 48 and Canada, often in support of store openings, so we’re used to tight delivery deadlines.”

Tags: Lynden, Lynden Logistics, United States, Ground

LTI, Inc. hauls world-famous Woodinville Whiskey

Posted on Wed, Feb 10, 2021

LTI, Inc. equipmentAdd award-winning whiskey to the long list of LTI, Inc.'s food-grade hauls. Woodinville Whiskey Co. recently called upon Lynden to haul its premium 140-proof whiskey from Woodinville, WA to its aging and bottling facility in Quincy, WA. LTI, Inc. drivers are also picking up the mash byproduct from the whiskey distilling process and delivering to a farm near Monroe, WA.

Because the whiskey is flammable, it qualifies as a hazmat, food-grade load which is one of LTI, Inc.'s specialties. "The project really is a good fit for our strengths as a carrier," says Business Development Manager Al Hartgraves. Al says the new project came about through company teamwork. While LTI, Inc. Driver Cesar Cortez was delivering a load to one of the wineries next door to Woodinville Whiskey, he was approached by one of the owners. He asked Cesar if LTI, Inc. could provide the same pickup and delivery service for his company to Eastern Washington. Cesar passed along the request to dispatcher Eric Bordynoski who got in touch with Al and soon a contract was under way.

"LTI, Inc. has never hauled whiskey before so specific equipment needed to be sourced and drivers trained for this type of hazmat transport," Al says. The maintenance team of Dave Seaman and Jerry Crisp jumped into action to secure the highly specialized food-grade hazmat trailers, DOT 407s, needed for the project. Although the whiskey is picked up in Woodinville and delivered to Quincy, the run begins and ends at LTI, Inc.'s Sunnyside facility due to the wash facilities located there.

LTI, Inc. equipmentSunnyside Driver Brandon Weaver, pictured right, was the first driver to haul the whiskey this fall, and he says it is a nice change from his usual route. "It's a lot of responsibility, too, though. Hazmat loads require an endorsement and intense focus, so safety is always on my mind." Driver Ed Flores is also hauling whiskey for the project.

The second part of the project is hauling the spent mash, which is grain left over from the distillation process. A full load is picked up each day from the distillery and delivered to a farm facility near Monroe where it is used to produce electricity for Qualco Energy. "The whole process is full circle and something we have not been involved in before," Al says. "It's an exciting new project for us to fully support the efforts of Woodinville Whiskey, and we will be bringing on more qualified drivers with this type of hazmat endorsement early in the year."

The grain for the whiskey is grown in Quincy which is where the whiskey is returned to age five to seven years before bottling. Woodinville Whiskey's expansion has positioned them to produce over 250,000 cases per year.

Tags: LTI Inc., United States, Bulk, Hazmat, Truckload

Lynden helps shore up stores for a new year

Posted on Tue, Jan 05, 2021

Shopping MallThe COVID pandemic put a strain on retail businesses this year and that was especially felt during the holiday season. “I don’t think any of our retail customers could’ve prepared for the massive changes brought on by the pandemic,” says Howard Hales, Lynden Logistics Domestic Services Manager in Seattle. “COVID turned the world upside down and retail was hit hard. At the beginning of the shutdown this spring, we were in daily communication with our retailers. They needed to know where their product was along the supply chain and either stop shipments or store products at our warehouses until stores re-opened.”

The pandemic has been an elusive opponent for retail companies. Not knowing when stores could safely re-open, store managers played a waiting game wondering when conditions would improve enough to bring shoppers back into stores. According to Hales, retail companies are typically more than a year out on planning for their sales seasons. A whole supply and sales cycle is set based on shipping season-specific merchandise, and having the stores filled with that particular product in time for back-to-school or Christmas shoppers.

“When COVID hit, retailers were forced to shutter their stores for two to three months, and it broke that sales cycle,” he explains. “By the time they were able to start opening stores, they had merchandise on their shelves that had moved beyond the planned season, and new product was on the way or in their warehouses waiting to be moved to the stores.”

For Lynden’s long-time customers Gap and Old Navy, this overstock was both a dilemma and an opportunity. Their elegant solution made national headlines. Recognizing that the COVID crisis has left many families struggling to buy basic necessities like clothing, Old Navy donated $30 million of new clothing to American families. National and local charities, such as Delivering Good, helped distribute the clothing to those who needed it most. Gap asked Lynden to help coordinate the shipments to its major markets of Alaska, Hawaii and Puerto Rico.

“That decision created a whole new logistics cycle,” Hales says. “Gap had to source and supply all of their stores with packaging material so the merchandise could be boxed up and moved. They then had to coordinate the pickups with their local delivery providers for final delivery to the local charities.” As Gap’s primary transportation provider for Alaska, Hawaii and Puerto Rico, Lynden coordinated store recoveries in the three markets and redelivered more than 400,000 units to local charities. Old Navy and Gap also donated 50,000 reusable masks to Boys & Girls Clubs of America as many have remained open and operational throughout the crisis as a safe place for kids and families in underserved communities.

Lynden performed similar work for other retail customers. “We had two COVID-related shutdowns for TJ Maxx,” says Stuart Nakayama, Director of Strategic Accounts and Hawaii Trade Services in Los Angeles. “Working with our ocean carrier Pasha, we came up with a solution to help them safely store their products through both shutdowns.” Lynden also helped ship personal protective equipment (PPE) to Hawaii and distributed it to the stores there, as well as all Hot Topic clothing stores in Alaska, Hawaii and Puerto Rico upon re-opening of their retail locations.

“The trick was not all stores were opened at the same time, and store hours and availability of store personnel varied,” Nakayama says, “so our Lynden employees had to hold product and get creative on delivery dates and times.”

In addition to apparel, Lynden works with “essential” retailers consisting of restaurants, health and beauty, and grocery stores in national markets. “Service to these customers was, and still is, impacted by airline capacity and delivery networks to some degree,” Nakayama says, “but it’s slowly improving. This year we have seen many changes in our retail markets and shopping patterns. While we can’t predict future change, Lynden can be the constant amid the change for our retail customers.”

Tags: Puerto Rico, Hawaii, Alaska, Lynden Logistics, United States, Retail, LTL, Community, 3PL

Lynden Air Cargo flies Paws Across Pacific

Posted on Fri, Dec 11, 2020

My Post - 2021-11-22T130247.400Hawaii's animal shelters had been overcrowded since the Wings of Aloha transfer program that provides off-island adoptions was paused due to the COVID pandemic. Air Charter Service, Wings of Rescue, Greater Good Charities and The John R. Peterson Foundation came up with the perfect solution: the largest pet rescue flight in history. But they needed a plane. A big plane. One large enough to carry nearly 600 dogs and cats collected from five shelters across Hawaii.

Enter Lynden Air Cargo and its flight crew. On a Wednesday in late fall, dozens of staff, volunteers, and foster families worked day and night to prepare the animals for the long journey to Seattle where they would receive a second chance in new homes. Dubbed the Paws Across Pacific flight, it took months to coordinate.

"Thomas Howe of Air Charter Service reached out looking for a unique solution to a unique requirement, which we felt was right up our alley," says Dan Marshall, Lynden Air Cargo Charter Manager. "We were able to fly our C-130 aircraft from Oakland, CA to each location to pick up the animals and reduce the loading and unloading that other operations would require by using a spoke/wheel approach. We linked the four locations together and then launched from Hilo direct to Boeing Field in Seattle."

Island by island, kennel by kennel, hundreds of shelter animals made their way into the massive Hercules. Most of the animals were already adopted upon landing in Seattle and around 120 of the cats and dogs continued their journey to shelters in Washington state, Oregon, Idaho, and Montana. The flight was covered by national media and provided some heartwarming good news for many people who are overwhelmed by pandemic updates.

"It was a pleasure to be involved in this monumental transport of pets," Dan says. "Our crews reported that the Greater Good team was one of the most organized and efficient groups we have ever encountered. Thomas Howe pulled it all together and ran an excellent operation coordinating between all the groups involved, and we heard positive feedback about Lynden and our flight crew."

Amy Mills, an employee at Seattle Area Feline Rescue, sent a message about the project to Lynden's Facebook page. "I was on the receiving end of this flight. We were a destination shelter for some of the cats," she writes. "When the plane taxied to the hangar and I saw Lynden Air Cargo on the side, it was an added bonus to the day. (Lynden patriarch) Hank Jansen was a neighbor of my grandparents in Lynden, WA. Lynden Transport will always catch my eye and make me smile. Thank you for helping all these pets and the people who work so hard to protect and care for them."

Lynden Air Cargo has transported many animals over the years, including whales, horses, bison and Icelandic ponies.

Tags: Lynden Air Cargo, Hawaii, United States, Charters, Air, Community

Brown Line supports the Salvation Army Helping Hands Food Bank

Posted on Fri, Jun 26, 2020

Eric Swatling and Salvation Army Captain Susan CassinEarlier this year Melissa Pace from Taylor Truck Driving School reached out to Brown Line after receiving a call from the Salvation Army Helping Hands Food Bank in Anacortes, WA. "The food bank needed a refrigerated trailer to hold their food because they were replacing their freezer, which could take two weeks," explains Brown Line President Bill Johansen. "We said we would be glad to help." Brown Line Safety Supervisor Eric Swatling coordinated with the Salvation Army and delivered a truck and trailer himself. Eric is pictured right with Salvation Army Captain Susan Cassin in Anacortes.

Tags: Brown Line, United States, Grocery Chill and Frozen, Temperature-Controlled, Ground, Community

LTI, Inc. Idaho drivers deliver groceries for WinCo

Posted on Thu, Jun 11, 2020

My project (75)LTI, Inc. drivers in Caldwell and Jerome, ID answered the call this spring when the supermarket chain WinCo Foods was hit with an unprecedented demand for groceries due to the shelter-in-place orders. WinCo's daily freight volumes grew from 2.4 to 7 million pounds of grocery products. "We agreed to help and quickly sent out trucks and drivers to the Boise, ID distribution center," says LTI, Inc. Operations Manager Gordy Sant. "Within the same day Caldwell drivers were hauling 400,000 pounds of groceries to several WinCo locations." In all, LTI, Inc. drivers hauled 3.4 million pounds of freight to various Idaho communities during the rush period. Jerome drivers also hauled loads to Salt Lake City, Western Oregon or wherever products were needed. "Everyone at LTI, Inc. pulled together to cover shifts for these drivers so we could assist in this emergency situation," Gordy says. "We continue to haul groceries for WinCo as needed. This is a great example of how Lynden and its people can quickly diversify and an opportunity to show our strength in an area outside of the milk industry."

Tags: LTI Inc., United States, Grocery Chill and Frozen, Retail, Truckload

Lynden employee proves that 'any friend of yours is a friend of mine'

Posted on Fri, Feb 21, 2020

Giovanna AquilinoMany Lynden employees think of their coworkers as their work family which was illustrated by New York Senior Account Executive Giovanna Aquilino. When a fellow Lynden Logistics employee needed a favor, she quickly agreed, even though she had never met Dan Gotham. Dan had a friend whose 13-year-old daughter was connecting on a flight from Australia to Miami at JFK. Her flight was delayed and then cancelled. "Dan was worried about her connection and reached out to see if I could contact her through the airline," Giovanna says. The young woman was stranded at the airport alone and due to many weather cancellations would have been directed to a hotel to stay. After speaking to her mother Giovanna offered to rescue her and have her stay at her home. "I am not a hero, only a person with a heart," she says.


Tags: Lynden Employees, Lynden Logistics, United States, Community