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Freight gets white-glove treatment from Lynden

Posted on Thu, Jan 13, 2022

Lynden Los Angeles TeamRachael Ray is a big name in the cooking world, and her husband, co-host and business partner John Cusimano is also a well-known musician and founder of the band The Cringe. The couple recently renovated a villa in Tuscany that serves as a new home and studio for Cusimano. Lynden Logistics was asked to transport valuable musical instruments, mixing equipment and household items for the band and the show from Los Angeles to Genoa, Italy, this past fall.

“We wanted this air and ocean project to be a shining example of our value-add business,” explains James Bisho, Lynden’s Los Angeles Service Center Manager. “Although the equipment was in manufacturer packaging, we still had the items crated professionally to ensure that nothing was damaged or missing. Zero defects was the mantra, and everyone at Lynden did their part to make this happen. At our suggestion, Sam Jett, who is managing A/V and logistics for the villa project, came to our warehouse and meticulously went through his list of items for customs clearance in Italy. Being such a high-profile move, there was no room for error. All pieces were loaded into a sealed ocean container for added security.” With backlogs at seaports, the project was not without its challenges, according to Lynden Logistics Business Development Manager Maggie Parks. “The ocean carrier was delayed and the container was rolled on many sailings, but it finally made it into Genoa,” Parks explains. “Our goal was for John to simply unpack his gear in Tuscany, plug in and play, and for Rachael and her guests to have what they needed when they needed it.” Above photo from left, John Hollan of Fastforward Crating, and from the Lynden team James Bisho, Sam Jett and Maggie Parks.

Tags: Lynden Logistics, Air, Ocean, International

Lynden moves historic Austrian farmhouse to Canada

Posted on Tue, Jan 04, 2022

Farmhouse reassembled in Vernon, B.C.It took almost two years, but visitors to the Sparkling Hill Resort in Vernon, B.C. can now walk into a 16th century farmhouse originally built in the Alps to enjoy dinner. Pictured above, the farmhouse being reassembled in Vernon, B.C. 

Sparkling Hill Resort Project Manager Barry Jackson has built many structures at the resort over the years, including a unique glass and steel teepee, but he was surprised at the complex process involved in moving the centuries-old farmhouse, timber by timber and container by container, across an ocean and by the expertise provided by Lynden Logistics to make it happen.

austria movePictured right, the 1587 farmhouse was originally located in Weerberg, Tyrol, Austria. The owner of Sparkling Hill Resort, Gernot Langes-Swarovski of Swarovski Crystal, heard about it and decided he would like to move it to Canada as a special attraction at the resort. Engineers took it down piece by-piece and delivered it to a warehouse in Austria where they cleaned hundreds of years of dirt and moss off the hand-hewn timbers. Each was meticulously numbered for future reassembly. The timbers were placed into five different open-top containers for the ocean voyage from the Port of Antwerp to Vancouver, B.C., all coordinated through Lynden Logistics.

The shipment would prove to be a challenge. “Not all five containers were loaded on the same vessel as planned,” explains Elodie Gergov, Lynden’s International Manager in Seattle. “This created issues with Canadian customs upon arrival in Vancouver, accentuated by issues with the fumigation certificates. These delays caused storage issues and mounting charges at the port. We reduced the financial impact of these costs for our customer by moving the containers in-bond until things were sorted out and the customs clearance was processed.”

Next, the Canadian Food Inspection Agency (CFIA) required an onsite inspection for each container at the exact time it was delivered to the resort in Vernon. “We overcame all these challenges, but the last hurdle was the longest and the toughest,” Elodie explains. “This project took place right when the world went on pandemic lockdown. By the time the cargo arrived, the carpenters and engineers that took apart the farmhouse in Austria could not travel to Canada to reassemble it.”

Eventually, restrictions eased, and the Austrian carpenters arrived in Canada to reassemble what is now called Gerni’s Farmhouse. It took four men 10 days to reassemble the building. Now, the restaurant is open, and a spa is planned for the upstairs of the building. “For those who have never been to Europe, Gerni’s Farmhouse provides an opportunity to experience authentic Austrian dining and a bit of time travel, too,” Jackson says.

“International shipping is always exciting due to its complexities and challenges,” Elodie says. “Managing one-of-a-kind projects like this makes my job even more rewarding. Lynden teams in Seattle and Canada worked together to make it happen.”

Tags: Canada, Lynden Logistics, Ocean

Everyday Hero Profile: Rudy Dacumos

Posted on Tue, Dec 21, 2021

Lynden is recognizing employees who make a difference every day on the job and demonstrate our core values, Lynden's very own everyday heroes! Employees are nominated by managers and supervisors from all roles within the Lynden family of companies. Learn more about the people behind your shipment.

Introducing Rudy Dacumos, Warehouse Lead at Lynden Logistics in Anchorage, Alaska.

Everyday Hero Rudy Dacumos

Name: Rudy Dacumos

Company: Lynden Logistics

Title: Warehouse Lead

On the Job Since: 1995

Superpower: Solving problems

Hometown: Tarlac, Philippines

Favorite Movie: Die Hard

Bucket List Destination: Tahiti

For Fun: Travel and spending time with family

How and when did you start working for Lynden?
An old boss at my previous employer transferred to Lynden, and he suggested I apply. He said it was a great company to work for. I've been at Lynden since September 1995.

What is a typical day like for you?
I assist with receiving shipments and loading and unloading the airplanes. As a lead, I am always motivating my team and keeping our spirits high. It is very important for me to make sure my team succeeds and enjoys being at work.

What has been most challenging in your career?
Sometimes it is challenging dealing with upset customers because it makes our job difficult. However, when we have happy customers and develop a strong relationship with them, it is probably the most rewarding part of the job.

What are you most proud of in your career?
When I started at Lynden, I was a Warehouse Representative and I worked my way up to becoming a Lead which took a lot of dedication and hard work.

Can you tell us about your family and growing up years?
I was born and raised in Tarlac, Philippines. I am the second youngest of five siblings. I have one brother and three sisters. My family came from the Philippines to Kodiak, AK in March 1980. I am very family oriented and I worked hard to make sure my sisters were able to attend college to become registered nurses. While I was in Kodiak, I met my late wife Jean and we have three wonderful children (one son and two daughters) and four amazing grandchildren.

What was your first job?
My first job was in Kodiak, AK at the cannery processing seafood.

What would surprise most people about you?
I love to bake and cook. My wife and I owned a bakery/restaurant in downtown Anchorage.

How do you spend your time outside of work?
Outside of work I enjoy playing with my daughter's puppy, Yoshi, fishing, cooking and traveling. I try to visit my son and his family in Salt Lake City and my daughter in Las Vegas as much as I can.

What do you like best about your job?
There are many things I like best about my job, it is hard to choose just one. I enjoy coming to work because of the team. Everyone is friendly and we work well together. I also enjoy meeting the customers and building a professional relationship with them. It is very important for me to gain customers' trust. Last but not least, Lynden is a great company to work for. Lynden offers great benefits and opportunities to grow with the company.

Tags: Lynden Employees, Lynden Logistics, Everyday Heroes

Employees retire with 200 years of combined service

Posted on Mon, Dec 20, 2021

Scott Polinder

Scott Polinder
Scott is one of Lynden's longest-tenured drivers. He started driving for Milky Way in 1974. "Scott continuously showed his reliability and commitment to safety throughout his driving career and achieved an amazing 43 years of safe driver awards," says LTI, Inc. President Jason Jansen. "He made a positive impact to our company over the years, and Lynden is honored to have had him on our driver team."

Brian Wood
Brian started with Lynden as a contractor in 1993. Two years later, he was hired as the Imaging Manager managing the ViewStar Software System in IT at Lynden, Inc. Brian has performed various tasks for Lynden over the past 20 years, filling in where needed. He says he looks forward to retirement and "reinventing himself into something completely different" as well as spending time with family.

John KaloperJohn Kaloper
"I was traveling through Anchorage on business one day in 1983, and I bumped into Bill Ferrari (then Vice President of Sales) in the hotel where we were both staying. We began a conversation, and I went to work for Lynden shortly after that in January 1984," John says. His first position was Account Executive in Seattle, then District Sales Manager and ongoing promotions culminating in his final role as President.

Looking back, John says his most memorable project was Lynden Logistics' involvement in the rebuilding of the U.S. Embassy in Moscow in 1994. "We were awarded the contract to move 225 40-foot oversized modules via ocean freight from Houston to Moscow to serve as housing for the U.S. construction workers," he says.

There were multiple challenges with this project including the offload of a crane in St. Petersburg that crashed through the pier when the rigging broke. The crane was a total loss, and there wasn't time to ship a new one. A crane was rented locally at a significant increase in costs plus the expense of legal challenges resulting from the damage.

The second challenge was the result of a barge sinking in the waterway connecting St. Petersburg and Moscow which caused a two-week delay on delivery of the modules to the building site. "I had a number of sleepless nights dealing with the many calls needed to get these issues resolved," John remembers.

John says he is proud of the great relationships and long friendships forged with so many people in the organization. His plans for retirement include traveling to see his granddaughters in Michigan with his wife, Julie, and spending time on their boat. Fishing, golfing, skiing and house projects are on the agenda, too.

Dorene KolbDorene Kolb
Dorene leaves Lynden after 29 years with the satisfaction of helping to launch one of Lynden's most important programs: EZ Commerce. From meeting with customers to creating forms to adding features to create EZ Tracing and EZ Reporting, it took almost two years. "There were so many times I went to former Vice President Skip Hanson and said EZ Commerce was going to kill me, but I remained diligent and kept things moving," she says. Skip created the Bull Dog award and presented it to Dorene in recognition of her tireless work on the new program.

Dorene's Lynden career began in 1992 at Lynden Air Freight in Los Angeles as an Air Export Customer Service and Ocean Manager. She then moved to Seattle where she served in a variety of marketing positions, ending with Senior Marketing Project Manager for Lynden. In all those years, Dorene says she is most proud of the Driver Recruiting program she coordinated and the opportunity to mentor fellow employees.

"When I first came to Lynden's marketing team one of my areas of responsibilities included creating a Driver Recruiting program. I learned that it wasn't much different than working with sales. Although each Lynden operating company is responsible for their own hiring processes, they helped me learn the ropes and create a program that is valued and utilized," she says. "We now have a dedicated webpage, recruiting materials and analytics to monitor success."

Dorene has shaped many careers over her decades with Lynden. "My last few years have focused on mentoring people and providing support and feedback when requested. I've had some great people like Rich Wilroy, David Rosenzweig, Charlie Weaver, Skip Hanson, Alex McKallor and Ryan Dixon who mentored me. The best thing I could do was pay it forward."

After living in Edmonds, WA for 26 years, Dorene and her husband Carl have relocated to Lake Havasu, AZ and will be building a home there. "We planned a 21-day cruise for April sailing through the Panama Canal," she says. "We also plan to see the country in our motorhome, stopping whenever we like, staying as long as we like and moving on towards the next sunrise/sunset."

Jeanine St. JohnJeanine St. John
Jeanine retires as Vice President of Lynden Logistics, 27 years after she started her career managing Lynden's work with BP. "There have been so many exciting projects over the years, but the thing they all have in common is Lynden companies working as a team to achieve great results," Jeanine says. "Whether it was oil, mining, communications, defense or construction – each had challenges that the Lynden team was able to meet."

In 40 years working in Lynden's home state, Jeanine says she is most proud of the way the One Lynden team has coalesced in Alaska. "I love Alaska, both personally and professionally, and I've been very fortunate to work for a company full of people who have that same determination to make Alaska a great place to live and work."

Another part of Jeanine's career was working with industry, business groups, and community leaders to support Alaska's resource industries.* "Working on advocacy and campaign issues is always full of challenges, but when you win, it's a great feeling of accomplishment. I truly believe that the Lynden team will have great success continuing to move Alaska forward in developing its resources and infrastructure."

Jeanine will now enjoy unlimited time with her husband, Al, who also retired this fall. "We look forward to fun times with friends and family, including our five grandchildren," she says. "Fishing, hunting and quilting will move right up the priority ladder, as will working with a variety of nonprofits we support."

*This fall, Jeanine received the Chuck Becker Lifetime Achievement Award from the Alaska Support Industry Alliance, a nonprofit trade association that promotes responsible exploration, development and production of oil, gas and mineral resources to benefit all Alaskans. Jeanine is only the second recipient of the award which recognizes an individual who commits time and passion to the Alliance. She served as president and as a board member of the organization for more than 20 years.

Bob GehrkeBob Gehrke
After more than 32 years with Lynden, Bob Gehrke retires as Software Asset Manager at Lynden, Inc. in Seattle. Bob started his career with Lynden Air Freight in 1989 as a Property Control Specialist, later added Telecom and Facilities to his tasks, and was then hired as Purchasing Manager in 2006.

Bob says his most memorable project was the remodeling of floors 6, 7 and 8 at the SeaTac headquarters building. "It was a project that lasted almost two years from the planning stages to final construction. I was able to work with and meet many employees from different companies. The greatest challenges were the first Microsoft and the first Oracle audits. I lost some sleep and years of my life. I will not miss them!"

"During his tenure Bob was instrumental in many things and always kept us on track with purchasing and asset management," says Ken Kinloch, Director of IT Infrastructure and Security. "His knowledge and ability in this area will be missed." Bob plans to spend his days tending his coffee farm and relaxing on the beach at his home on the Big Island of Hawaii.

Tags: Lynden, LTI Inc., Lynden Employees, Lynden Logistics

Lynden transports 3,000-pound antennae for SpaceX

Posted on Mon, Dec 13, 2021

My Post - 2021-12-08T113208.725Two 7-foot by 9-foot 3,000-pound antennae were transported late last year for SpaceX by Lynden Transport. It was the first of many Alaska deliveries to follow.

“They were delivered to us in Fife, and they required careful loading for the trip north,” says John Husby, Northwest Regional Sales Manager. “They are extremely fragile, so no other freight can come in contact with them. The crew that loaded and secured them did a fantastic job. Fife Operations Supervisor Zach Joraanstad was the lead on the project, and Drivers Casey Mack, Lyn Smith and Cameron Heaton transported them. “We have delivered these high-value antenna to various Alaska locations over the past year as the global installation of satellites continues,” John says. Lynden transported 27 units in all – nine to Fairbanks, nine to Ketchikan and nine more to Nome in 2021.

Lynden Logistics announces executive promotions

Posted on Wed, Dec 01, 2021

My Post (11)-2Lynden Logistics, Inc., part of the Lynden family of companies, announced the following executive promotions today. Stuart Nakayama has been named President after most recently serving as Vice President of Trade Development. He replaces John Kaloper who retired on Nov. 30. Dennis Mitchell has been named Senior Vice President of Freight Operations, directing transportation services focused on the key markets of Alaska, Hawaii, and Puerto Rico. Brian MacAskill was named Vice President of Logistics which includes supply chain management, 3PL services, and Canadian healthcare and pharmaceutical logistics.

“All three of these individuals have contributed greatly to the success of Lynden throughout the years and demonstrated their leadership and commitment,” says Alex McKallor, Lynden’s Executive Vice President and COO. “Each brings specific strengths and experience to ensure that our customers continue to receive the high level of service and innovation that Lynden is known for.”

Nakayama is a 30-year veteran of the transportation and logistics industry. As President, he brings a collaborative approach to how Lynden supports business relationships and will be responsible for the strategic growth of the company. Nakayama graduated from the University of California Los Angeles (UCLA) with a degree in Political Science/International Relations and earned his master’s degree in International Studies from Claremont Graduate University.

Mitchell joined Lynden in 1994 after owning his own customs brokerage firm in Anchorage. He earned a bachelor’s degree in Business Administration and Supply Chain Management from the University of Alaska and is a licensed customs broker. Mitchell serves on the board of the Airforwarders Association (AfA).

MacAskill brings 30 years of experience in the logistics industry, including a special emphasis on pharmaceutical and consumer industries with the startup of more than 20 distribution centers across North America. He is a graduate of the University of Waterloo with post-graduate work completed at York University’s Schulich School of Business in Toronto, Canada.

Tags: Lynden Logistics

Knik's smooth moves in McGrath praised by DOT

Posted on Tue, Nov 16, 2021

My Post - 2021-11-11T101927.158Knik Construction's crew is rumored to have paved the smoothest runway in Alaska on the McGrath Airport Runway 16-34, according to a test required by the Alaska Department of Transportation and Public Facilities (AKDOT&PF) for acceptance of the placement of asphalt. Each paving job has a specification and smoothness factor computed by a profilograph roughness test.

"Our reading was 0.15 on the McGrath Runway and the previous record was 0.9 according to the profilograph technician and the project engineer representing DOT," says Knik President Dan Hall. "We are proud of our crew's superb work."

Knik is completing the federally funded McGrath Airport Reconstruction and Erosion Protection project to reconstruct the pavement for runways, taxiways and the aprons, install erosion protection off the end of Runway 34, and replace the airfield lighting and signs. Knik was awarded the project in September of 2020 with a contract completion of September 2022. Knik has already barged in equipment, developed the Noir Hill Quarry, and hauled rock from the quarry to the project site to make the various materials needed to complete the project. Currently, Knik is reconstructing Runway 16-34 and Taxiway H which includes removing asphalt, replacing lighting, placing a foam asphalt base course, and repaving.

"Our crews fight weather and logistical challenges every day to get our projects completed throughout Alaska," says Dan. "Knik employees are skilled, resilient and build award-winning infrastructure. Crews also completed the Soldotna Airport Rehabilitation Project this fall. The resurfaced runway is now ready and open for air traffic for the City of Soldotna and the aviation community."

Tags: Knik Construction

Alaska Marine Lines wraps up strong fish season

Posted on Mon, Nov 08, 2021

My Post - 2021-11-01T112738.579"We had a very good seafood year," says Tyler Maurer, Alaska Marine Lines Seafood Sales Manager. The 2021 fish season for Alaska Marine Lines and the supporting Lynden companies has been strong. Alaska salmon runs were 15 percent higher than projected, and the Bristol Bay sockeye salmon run stunned scientists with a record 66.1 million fish, with a catch of approximately 40 million which was 90 percent of the record 44 million.

At Lynden, salmon season is an 'all hands on deck' event typically lasting from May through September. All Lynden companies were busy keeping up with the volume this year, prompted not only by larger returns, but by restaurants opening back up after pandemic closures and a change in consumer buying habits.

Each year, Lynden Air Cargo flies fresh fish from Naknek, Emmonak, Cold Bay, Sand Point and Dillingham to Anchorage where Lynden Logistics provides support for transloading to Alaska Marine Lines, Alaska West Express and Lynden Transport and ships seafood with other air carriers all over the world. LTI, Inc. trucks provide Seattle surface delivery support and provides transportation to locations in the Lower 48.

On average, Alaska Marine Lines moves 7,000 containers of fish each year from Alaska fisheries southbound to Seattle. "We moved over 11,000 containers this year," Tyler explains, "and we still have more frozen and canned product to clean out of Alaska for a few more weeks to come."

Alaska Marine Lines moves significant volumes of frozen and canned fish from all over the state departing Western Alaska, Prince William Sound and Southeast. "We also have a new facility in Kodiak and have started to move domestic fish from the island. We use Kodiak as a re-handle port for fish originating in Western Alaska," Tyler says.

To prepare for the push each year, Lynden asks its customers for projections so it can build realistic expectations for staffing and equipment. "We knew this would be a big year," Tyler says. "We just didn't expect it would be this big of a year with all regions having strong returns."

Equipment reliability is extremely important when moving a temperature-controlled, high-value commodity like fish, so reefer techs take on an even more important role during fish season.

"With Copper River Kings selling at $80 per pound to retailers in the Lower 48 states, to start the season, we must have everything in place and running well to deliver the fish in pristine condition," Tyler says. "We are sometimes pushed to the limit in the summer months, but we all get the job done safely. From top to bottom, it's a Lynden-wide group effort, and we all lean on each other to get the job done including our partners at Western Towboat, Bering Marine and Dunlap Towing."

Tags: LTI Inc., Alaska West Express, Lynden Air Cargo, Seafood, Lynden Transport, Alaska, Lynden Logistics, Multi-Modal, AML

Rhubarb juice and oat milk new hauls for LTI, Inc.

Posted on Mon, Nov 01, 2021

My Post - 2021-10-27T100759.570Rhubarb juice and oat milk have joined canola oil and whiskey in LTI, Inc.'s growing list of special commodity hauls. Since March, LTI, Inc. Sunnyside drivers have picked up oat milk from Ogden, UT and delivered it to Delta, B.C. for Oatly. "The Oatly brand is international, available at retail stores and is used at Starbucks locations across the U.S.," explains Marcos Bustamante, Sunnyside Operations Manager.

Around 35 miles away, in Abbotsford, B.C., LTI, Inc. drivers are on the job picking up rhubarb juice for delivery to a winery in Hill City, South Dakota. "International projects like this require collaboration between Sunnyside and LTI, Inc.'s Mount Vernon group to deliver the products across the border," says Greg Masset, Sunnyside Dispatch. Drivers Chad Haarsma and Jonathon Harshfield haul the juice from the plant in Canada to Sunnyside, where Jerome-based team drivers pick it up and deliver to the winery in South Dakota.

Drivers sometimes deal with unplanned same-day load add-ons, but "luckily, we have great drivers that always come through for us and understand how important it is to take care of our customers," Marcos says. "Our success wouldn't be possible without the help of all the other Service Centers and our great drivers. I especially want to thank the Sunnyside dispatch team and special commodities team for the great job they have been doing."

Marcos says LTI, Inc. is always looking for other food-grade products to carry. "Our canola oil business has grown with the addition of a new customer called Viterra that has led to Sunnyside investing in special trailers dedicated to hauling oil," he says.

Drivers supporting the oat milk project include: Guadalupe Bustamante, Brandon Call, Pablo Valdes-Medina, Jose Rivera, Mark Nickerson, Jose Gonzalez Vargas and Scott Scherzinger.

Tags: LTI Inc., Bulk, Specialized

LTI, Inc. receives sixth consecutive SmartWay Excellence Award from EPA

Posted on Wed, Oct 27, 2021

My Post - 2021-10-25T093457.527

The Environmental Protection Agency (EPA) has once again honored LTI, Inc. and its Milky Way division with a SmartWay Excellence Award. It is the sixth consecutive award for LTI, Inc. and affirms its status as one of North America’s most efficient and lowest emitting tanker fleets. The SmartWay Excellence Award is reserved for the top performing SmartWay Partners and is the EPA’s highest recognition for demonstrated leadership in freight supply chain energy efficiency and environmental performance. This year only 62 carriers were selected out of 4,000 SmartWay partners. LTI, Inc. is one of only 12 companies who have earned six awards.

“To be recognized for a sixth year is a true testament to our team,” says LTI, Inc. President Jason Jansen. “Our entire group is consistently focused on innovation and efficiency. We are continually seeking opportunities to remove waste from operations. All these efforts reduce the impact of transporting freight on our environment. This award is only possible because of the dedication of our people. I am extremely proud of their achievement.”

LTI, Inc. and Milky Way became SmartWay partners in 2010. Each year the companies voluntarily submit operational data to the EPA for consideration. The companies consistently score in the top 1 percent of tanker carriers in the nation for low carbon monoxide, nitrous oxide and particulate matter emissions per ton mile while operating in extreme weather and carrying the heaviest payloads.

“For 17 years the SmartWay Transport Partnership has worked with the freight industry to find innovative ways to reduce pollution for goods movement,” says Sarah Dunham, Director of EPA’s Office of Transportation and Air Quality. “We commend the innovation, drive, and collaborative spirit of our partners whose efforts are helping to meet the challenge of climate change and to create a healthier environment for us all.”

 

Tags: LTI Inc., Awards, Green Lynden, Milky Way