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Lynden employee proves that 'any friend of yours is a friend of mine'

Posted on Fri, Feb 21, 2020

Giovanna AquilinoMany Lynden employees think of their coworkers as their work family which was illustrated by New York Senior Account Executive Giovanna Aquilino. When a fellow Lynden International employee needed a favor, she quickly agreed, even though she had never met Dan Gotham. Dan had a friend whose 13-year-old daughter was connecting on a flight from Australia to Miami at JFK. Her flight was delayed and then cancelled. "Dan was worried about her connection and reached out to see if I could contact her through the airline," Giovanna says. The young woman was stranded at the airport alone and due to many weather cancellations would have been directed to a hotel to stay. After speaking to her mother Giovanna offered to rescue her and have her stay at her home. "I am not a hero, only a person with a heart," she says.


Tags: Lynden International, Lynden employees

Everyday Hero profile: Brett Roberts

Posted on Thu, Feb 20, 2020

Lynden is recognizing employees who make a difference every day on the job and demonstrate our core values, Lynden's very own everyday heroes! Employees are nominated by managers and supervisors from all roles within the Lynden family of companies. Learn more about the people behind your shipment.

Introducing Brett Roberts, Lead Mechanic at Alaska West Express in Fairbanks, Alaska.

Everyday Hero Brett RobertsName: Brett Roberts

Company: Alaska West Express

Title: Lead Mechanic

On the job since: 1989

Superpower: Mechanical Diagnostics

Hometown: Sioux Falls, SD

Favorite Movie: Pixar film Cars

Bucket List Destination: New Zealand

For Fun: Fishing, hunting and restoring a 1971 28-foot Uniflight Salty Dog vessel

How did you start your career at Lynden?
One of the drivers from the company I was working for heard about the job at Alaska West Express. I was 24 years old, single and ready for an adventure. I had an aunt and uncle that lived about 40 miles from Fairbanks, so I drove up in my 1977 Dodge pickup and stayed with them. I had always seen pictures of Alaska and said I was going to live there.

I interviewed with Leon Bender on a Friday and started work on Dec. 1, 1989 as a grease monkey servicing trucks. Even though I had two years of diesel mechanic training, I started where they needed me. Just because you know it doesn’t mean you get to do it. My dad was a mechanic and I worked at truck shops since I was 16. I may not be able to remember names, but I can take an engine apart and remember where everything goes!

What is a typical day like for you?
I get to work about 4:30 a.m. I have an 18 mile commute to the shop. No one lives in Fairbanks. It’s a rush minute instead of a rush hour. The vicinity is 100,000 people, but you are talking about an 80-mile circle. I have 2 ½ acres of land and that’s not big.

Lately we have been extremely busy so I have had a six-day work week. We service from 15 to 20 trucks and trailers each day in 11 bays in our shop. They leave in the morning by 7 or 8 a.m., that’s the driver’s goal. It takes them 15 hours to drive up the haul road depending on their load. They take 10 hours off, then drive back 12 hours. Other trucks are headed to the Pogo gold mines or hauling military freight or going to Anchorage.

Our mechanics do a full inspection on each 1,100-mile trip the trucks make up the haul road. We check for broken springs, bad U-joints, broken lights and check the brakes. We do a chassis lube with the power greaser and check the driver’s report for anything electrical or any engine issue. Sometimes the trucks turn quick, other times they are in the shop for two or three days depending on the condition. Trucks take a beating on the haul road (Dalton Highway). It’s different than any other road in the Lower 48. Up here, the frozen, hard ice roads are better than the roads during the spring and summer. Once the thaw starts, you may be chaining up just to get through the mud! Our weather ranges from 100 degrees to 50 below.

I am restoring two heavy duty off-road trucks from Red Dog Mine that will soon be put to use at Prudhoe Bay. They have three axles and we start at the front bumper and work to the back, rebuild motors and wiring and eventually repaint these trucks.

I was already building trannies in high school. I don’t know if it’s a blessing or curse but I have mechanical ability. From bumper to bumper on a truck, I can figure it out or I will learn it. I sometimes do trainings here to teach new employees. I work with 20 other mechanics. With so much going on, it doesn’t matter if you’re fixing a transmission, rebuilding a rear end, swapping a rear end or electrical… I don’t do service very much. I help other guys after they find a problem.

What has been most challenging in your career?
Electronic engines. I’m not a computer guy, but I’ve had to become a computer guy to work on the new engines. The funny thing is my boy is a computer programmer. He writes programs for computers. I don’t even like carrying a cell phone. Alaska West Express sent me to Freightliner electronic computer training in 1994. I muddle through it, but it’s not how I used to do things.

What changes have you seen over the years, either in business, customers or technology?
Electronic engines and brakes are now all ABS. When I started there was no ABS brake systems. Now we have electronic transmissions and all LED lighting. Equipment and parts have improved. From tires to wires, it’s all more reliable and lasts longer. They are making a better product. The trucks are way more dependable than they used to be.

What project(s) are you most proud of?
Getting trucks back on the haul road quickly and safely is probably the biggest thing, but I also went to Hawaii with Jeff McKenney last year to set up a Smit-tipper for a project. This piece of equipment is made up of about 4 trailer loads and was stored in Fairbanks. We had to get it down to Seattle, get it set up and test it before moving it to Hawaii for use with lime to help keep emissions down at a local power plant. I’ve been here so long I was one of only a few people who actually knew how to assemble it and use it. It took us a week on Oahu to get it set up with the auger and all the pieces. It’s 70 feet long when it’s all put together. I was also sent to Bethel, AK for a week to put together and test new Piston Bully snowcats and sleighs.

Can you tell us about your family and growing up years?
I come from a family of five kids. I have an older brother and three younger sisters. Mom is still living in the house where they brought me home from the hospital in South Dakota. After high school I went to technical school in Minnesota for two years and moved to Alaska shortly after. I have been married to my wife Talitha for 13 years and have a grown son Tyler. We also had a foster daughter for eight months in 2011.

What was your first job?
Besides pulling weeds on a farm, my first real job was putting up chain link fences at 13 years old.

What would surprise most people about you?
When I was in vocational school, I dropped a 3208 Caterpillar engine on my right thumb. It cut it right off. I had it sewed back on in Minneapolis, but it didn’t take and it had to come off again. I was 20. This was two weeks before graduation. It was a blow. I still don’t know why it happened to me, but when I went back to the doctor to have the thumb removed a second time, he asked me if I had a job yet. I thought I was going to be out of work. I started applying right away so the day I graduated from vo-tech school I had a job.

When something like that happens, you can’t let it ruin your life. It humbles you and you have to learn to cope. I am ambidextrous so that helped me adapt as a mechanic. I like to say it threw a monkey wrench in my plans, but I got through it.

How do you spend your time outside of work?
I have five snow machines, two four-wheelers, a river boat and a motor home. I like to get out and hunt and fish in the winter. There aren’t too many roads, so I can go 50 miles in one direction and find good areas for hunting moose and caribou with muzzle loaders. My days off are Friday and Saturday so I can leave Thursday night and go out to hunt and fish then leave Saturday when people are just arriving. I also like going down to Valdez and fishing the rivers for pike and salmon.

I have a portable ice shack. I did a lot of ice fishing in South Dakota with my dad. That was his way of unwinding. He caught big fish and could’ve claimed state records, but he never turned anything in because he wanted to keep his fishing areas a secret. He broke the catfish record three times. He couldn’t lie, so he just didn’t say anything.

I also enjoy woodworking and building kitchen cabinets out of mahogany or oak. I’ve built cabinets for my parent’s home and done some restorations. My wife is an event planner so she asks me to make wooden centerpieces and tables for her weddings sometimes.

Last year, I also went to Papua New Guinea to help build a house for a missionary from our church.

What do you like best about your job?
I still get satisfaction when a truck leaves the shop and you know that it is safe and ready for the road and driver. That feels good. I’m here to help the company and make the company better in the end.

Tags: Everyday Heroes

Hydroelectric project will move Kake off diesel power

Posted on Thu, Feb 13, 2020

Kake Pipestock projectConstruction is under way for a new hydropower facility in Kake, AK and Alaska Marine Lines is supporting the project by transporting penstock pipe and other materials. Local electrical utility Inside Passage Electric Cooperative (IPEC) is building the facility at an old hatchery near town. The plant will allow the community of 630 people to move from diesel power and generators to a cheaper, cleaner and more efficient power source. It's estimated that the new plant will save 2 million pounds of CO2 per year. According to Arrowhead Transfer Operations Manager Adam Davis, the first shipment of pipe was delivered last summer, but the project has been in the works for more than a year. "We started working on the project in 2018 with contractor Rock N Road," he says. "We've already handled 60 loads of concrete and aggregate weighing between 20,000 to 66,000 pounds each to build pillars, thrust block and other features." Many of the deliveries tested Adam's driving skills as they required backing a fully loaded 40-foot trailer down a long, one-lane driveway. The trailer was too wide for the narrow bridge so the excavator was used to unload the pipe at the job site.

IPEC is scheduled to finish the $10 million project this year. Pictured above, 54-inch penstock pipe is stacked for delivery at the Alaska Marine Lines yard in Kake.

Tags: Barge, Arrowhead Transfer, Alaska Marine Lines, Shipping to Alaska

Spreading the word about Lynden in Ghana

Posted on Thu, Feb 06, 2020

Ghana EventJim presenting giftJim Davis, Lynden Air Cargo Vice President of Commercial Operations, joined Director of Compliance and Government Contracts Samantha Davis and Customer Service Manager Dani Myren to share Lynden Air Cargo's capabilities with representatives from the mining and construction industries and members of the U.S. Embassy in Ghana, Africa last month. Samantha Davis is pictured above with some of the attendees. Around 30 people gathered at Air Ghana's offices for an informational reception. "Coordinating an event like this in Africa was a new experience for us, and we were delighted to see such a variety of regional organizations interested in learning more about Lynden Air Cargo," says Dani. Lynden Air Cargo has a maintenance base in Accra, Ghana.

During the trip, a handmade Alaska Kuspuk was presented to one of Air Ghana's staff for her assistance to Lynden Air Cargo during a previous trip. Jim is presenting the gift to her in the photo to the right.

Tags: Lynden Air Cargo, Lynden Capabilities

Lynden's Knik Construction employees first responders on the scene

Posted on Tue, Jan 28, 2020

Cone 1200x630Soldotna Knik employees Pete Hoogenboom and Aaron Verba were on their way to a paving job in Whittier recently when they came across a head-on accident on the Sterling Highway in Alaska. "It was still dark and the roads were icy," Pete says. "We were first on the scene."

The lone driver in one car was already deceased, but the other vehicle contained three passengers who were still alive. The car was badly damaged and there was a risk of an electrical or engine fire. Pete and Aaron used a chain to bend the door open and a reciprocating saw to get to the door latch. They got two of the passengers out and into Knik's warm pickup until emergency services arrived. The third passenger in the car was badly injured with a broken back, hip, legs and feet. They wisely decided not to move her, but Pete stayed in the car with her, talking to her to keep her conscious for almost two hours until the life flight arrived to the remote area.

"Their actions are nothing short of heroic," says Knik Estimator Sean McKeown, but Pete is reluctant to accept the title of hero. "We did the right thing, the same that we hope someone would do for our loved ones in that situation," he says.

"Great people do great things," agrees Knik President Dan Hall. "I couldn't be prouder of these two men."

Tags: Lynden employees, Alaska, Knik Construction

Honoring Lynden retirees

Posted on Thu, Jan 16, 2020

We would like to recognize the following Lynden employees who retired this past year. We are grateful for their service and contributions to Lynden, and we wish them well on their new adventures!

Steve McQueary – Brown Line, 40 years
Steve McQuearySteve (photo to the right) started working for Brown Line in 1979 with a short break in between to serve as an expert for U.S. Customs in the ACE Truck Manifest Program. In his 40-year career, he has been a driver, dock manager, dispatcher, general and sales manager. "As we are a small company, I also assisted in accounts payables, loaded trucks, received freight, handled insurance, cleaned the kitchen and did whatever needed to be done. I have also assisted other Lynden companies with FDA compliance," he says.

In the 1970s, truckloads of frozen salmon were packed in 100-pound boxes, halibut was shipped loose on the floor stacked like cord wood and full loads of King Crab sections were common. "I haven't seen a truckload of 100-pound salmon boxes shipped in years, it is now illegal to ship halibut on the floor, and the halibut quotas have decreased by 80 percent from what they were in the 70s," Steve says. "The value of King Crab makes it difficult for most buyers to buy a truckload."

Other changes Steve has seen in his career: freight ships on pallets and all trucks have a pallet jack. "In the 70s, everything we hauled was floor loaded and we used hand trucks. Paper log books were used for hours, drivers were more independent as there were no cell phones, and it was at their discretion to call in, much to the chagrin of the dispatchers. That world no longer exists with cell phones, satellite tracking, electronic logs and truck sensors."

Steve's most memorable project involved Trident Seafoods. "One of their overseas plants had run out of product and shut down," he recalls. "Sixty loads were sitting south of Seattle that needed to be shipped to Bellingham in a 3-day period. I had no clue on how we would cover it, but said that we would. Trident had turned around a vessel that was already at sea to return to Bellingham to pick this product up. We worked with other Lynden companies, using as many rigs as possible and saved Trident money by reducing the number of truckloads and delivering it all on time. This was a great "One Lynden" example. I took pride that Trident trusted me to get it done and that, at Lynden, nothing can stop us."

Retirement will bring home and woodworking projects, fishing, camping, golfing and touring the country with his wife in their Mustang convertible. "It's been a great career," Steve says. "I've made a lot of friends and enjoyed being a part of the Lynden family."

Cherri Webby – Lynden Transport, 32 years
Cherri WebbyCherri (photo to the right) started her career in 1987 as a Customer Service Representative in Ketchikan. "We worked for Arrowhead Transfer and were agents for Lynden Transport and Alaska Marine Lines. Lynden Transport used the highway to Prince Rupert, then the Alaska Marine Highway system to deliver freight in Southeast Alaska," she says. "Alaska Marine Lines had one weekly barge that serviced Southeast." In 2002, Cherri moved to Seattle and went to work for Alaska Marine Lines as a customer service representative, later becoming the manager of the department. Three years later, she went to work for Lynden Transport as Director of Customer Service.

"The biggest change I have seen in my career is the streamlining of our processes to move freight," she says. "From receiving the shipment, to moving the shipment from the dock to the trailer, to the customer, it has become much more efficient." Cherri's retirement plans include travel and family time.

Gary Schmahl – Lynden Air Cargo, 22 years
Gary SchmahlGary (photo to the right) began his career as an inspector with Lynden Air Cargo in 1997. He moved into Quality Control as a manager of scheduled maintenance and ended his career as a project manager. He has watched the company expand from two leased Electras to 10 L382 Hercules aircraft.

"My best memory is bringing six foreign aircraft onto the U.S. registry from 2005 to 2019," he says. "I have been the Quality Control Representative for over 130 B Checks and C Checks since 1999 in Singapore, the U.K., Canada and elsewhere." A B Check is a two-week maintenance and service check, and a C Check is a six-week heavy inspection and maintenance check," he says.

Gary's retirement plans include outdoor sports and traveling. He has a winter home in the Ozark Mountains for fishing and a home in Anchorage to enjoy the Alaska summers. "I would like to thank Lynden and all its good people and leadership for the past 22 years," he says. "There has been a lot of travel (1.5 million miles on Delta alone) and plenty of new experiences around the world. I had a lot of responsibility and all the tools to handle the tasks plus the appreciation for a job well done."

Paul Willing – Lynden Air Cargo, 20 years
Paul WillingPaul Willing (photo to the right) has been part of Lynden Air Cargo for almost 21 years, first as Director of Quality Control from 1999 to 2007 and then as Vice President of Maintenance from 2007 to 2019. In that time, he watched the company grow from an Alaskan operation to a worldwide company. "I really enjoyed the aircraft acquisitions over the years in Singapore, France and South Africa," Paul says, "and working with the dedicated and talented professionals at Lynden Air Cargo." His most memorable project was starting an airline in Papua New Guinea. Paul will start the new decade and his retirement with winter travel and spending more time sailing. "I would like to thank Lynden for the challenges and opportunities," he says.

Bob Weeks – Lynden Inc., 16 years
Bob has played an important part behind the scenes at Lynden for the past 16 years. Starting as a CPA in the Tax Department, he worked on corporate tax returns and conducted internal audits of operating companies for compliance and other issues.

The audits sometimes took months and Bob enjoyed getting to know each company's processes and talking to the people. "Alaska Marine Lines probably has the most assets in the most places of any Lynden company. Keeping track of every piece of equipment is a challenge," he says. "At the end of one particular audit, they were able to locate every asset, down to one last container at the bottom of a stack during their busy fish season."

Looking back, Bob's biggest challenge was learning the foreign tax laws necessary for setting up Lynden's new companies in Papua New Guinea and Ghana, Africa.

Retirement will bring motorhome trips with his wife, Rena, to Arizona and national parks in Utah. "I will enjoy not waking up at 5:01 a.m. every morning," he says, "but Lynden was a great company to work for."

Oksana Begej – Alaska Marine Lines, 38 years
Fish Queen. That is one of the titles Alaska Marine Lines Human Resources Director Oksana Begej listed when asked for her career information. After 38 years, she is entitled to a little fun. Oksana started her career back in 1982 when multipage invoices were typed on electric typewriters. "We went through a lot of whiteout!" she says.

Starting as Office Manager in Seattle, she moved into customer service, dispatch and finally human resources. "My best memories are the fabulous people I have worked with," she says, "and my favorite project would be skeleton entry where we didn't have to dig through piles of bills of lading to see if a shipment was received. That was a total game changer for us and our customers at the time."

Now that she is retired, Oksana plans to enjoy more time with her husband. "Alaska Marine Lines and Lynden are amazing and have provided a wonderful career for me and benefits for my family."
Bob Weeks, Oksana Begej & Eric Linde
Pictured above retirees Bob Weeks, Oksana Begej and Eric Linde

Eric Linde – Alaska Marine Lines, 24 years
Eric Linde has worked in various areas at Alaska Marine Lines during his 24 years, mostly providing leadership and management of Service Centers or Maintenance and Repair (M&R).

One of his best career memories was the Ketchikan Bypass. "We had 100 custom 20-foot containers made that could carry 100K pounds of bulk cement and other bulk products. A new forklift design was required with a lifting capacity of more than 100,000 pounds. We built and assembled transfer system conveyors and bag houses along with a tipper system that assisted in the transfer of bulk cement products from the containers to trailers on the Ketchikan end. It was a BIG job," he remembers.

Eric also commented on the changes in containers over the years. "I watched containers get bigger and heavier – from standard gauge to 10' high and 102" wide with increased gross weights. We had to increase the forklift size and carrying capacity and ability to stack them higher. Then we had new barges built to carry the larger containers and handle the increase in freight volumes. It's been amazing to see and be part of Lynden's futuristic ideas that have become the norm here at Alaska Marine Lines," he says.

Selah, WA is where Eric and his wife have decided to spend their retirement years. Their home is on acreage with a shop for Eric to enjoy his hobby of restoring antique farm tractors and agriculture equipment. "I am an avid snow and water skier, so I hope to spend more time in those activities now. We also have plans to continue to travel and see our National Parks that we have not been to yet. It's been an amazing career at Alaska Marine Lines. Thank you for the opportunity to meet and work with so many great people. I feel blessed to have been a small part of it."

Bill Merk – Alaska Marine Trucking, 28 years
Bill MerkBill (photo to the right) has been a 'jack of all trades' serving as a warehouseman, driver, customer service representative, warehouse lead, barge and yard freight operator, and, most recently, Human Resources Coordinator and HSSE Manager for the Juneau office during a career at Arrowhead Transfer from 1991 to 1997 and Alaska Marine Trucking from 1997 to 2019.

"The biggest changes I have seen in almost three decades is the ongoing development of freight managing processes and the increase in opportunities for employees to grow within the Lynden family of companies," Bill says. "I am most proud of the success of Alaska Marine Trucking's continuing safety improvements."

Bill's retirement plans include spending time with family in Portland, OR and completing his second collection of poetry. He also plans to travel and rediscover the deserts and mountains of the American Southwest. "It has been a pleasure working for a company that takes such good care of its employees; I couldn't imagine working anywhere else," he says.

Paula Daggett and Lynden teamPaula Daggett - Alaska Marine Trucking, 28 years
Paula Daggett (photo to the right) retired from Alaska Marine Trucking in September after 28 years as a Customer Service Representative in Ketchikan. She is pictured with other members of the Lynden team at her retirement celebration. From left: Dan Kelly, Paula, Adam Anderson, Paul Haavig, Alaska Marine Lines President Kevin Anderson and Executive Vice President Alex McKallor.

Senior Aircraft Records Specialist Pat Logan and Director of Quality Control Jeff Pull also retired from Lynden Air Cargo in December with 18 and 17 years of service respectively.

Tags: Lynden, Alaska Marine Trucking, Alaska Marine Lines, Lynden Air Cargo, Lynden employees, Lynden Transport, Brown Line

Everyday Hero profile: Ray Henrichs

Posted on Thu, Jan 16, 2020

Lynden is recognizing employees who make a difference every day on the job and demonstrate our core values, Lynden's very own everyday heroes! Employees are nominated by managers and supervisors from all roles within the Lynden family of companies. Learn more about the people behind your shipment.

Introducing Ray Henrichs, Equipment Operator for Knik Construction in Alaska.

Everyday Hero: Ray HenrichsName: Ray Henrichs

Company: Knik Construction Co.

Title: Equipment Operator

On the job since: 1990

Superpower: Resilience

Hometown: Soldotna, AK

Favorite Movie: Heat

Bucket List Destination: New Zealand

For Fun: Snowmobiling and spending time at his cabin in Caribou Hills on the Kenai Peninsula

How did you start your career at Lynden?
I was working for a paving company in Kodiak. A guy that worked with me was finishing the season running roller for Knik. He said they had a few weeks of work in Skagway for a screed operator. So I went to work for them at 24 years old. I flew up there and met Jim Kirsch. I got off the plane with long, bleached blond hair hanging down my back and I think Jim rolled his eyes when he first saw me. I grew up in the 80s and was a hair band/metal band guy. I had the hair to go with it. When I turned 40, I had 18 inches cut off. After I finished that first job with Knik, Jim told me there was more work for me if I was interested. It was a great job for a young man and it paid very well.

What is a typical day like for you?
Depending on the project, I may be traveling to a different location. If I am onsite at a camp, I wake up, eat breakfast and get to work.

What has been most challenging in your career?
Dealing with conditions at job sites. We have sub-zero temps, mud, ice, high winds, shifting earth or rock. Operating equipment safely while staying on schedule to get the job done is tough. Being gone for long periods with your work crew is sometimes a challenge for your family.

What changes have you seen over the years, either in business, customers or technology?
The evolution of equipment and technology is pretty cool. I totally blame my parents for my career choice. They bought me Tonka trucks when I was a kid and now the trucks, loaders and dozers are just bigger.

What project(s) are you most proud of?
We have had some projects in extremely remote spots where it is hard to get a barge into the site. A winter job in Chefornak near Bethel stands out in my memory. Our assignment was to move almost a million yards of dirt in five weeks to build a new runway. We had to strip a pit, get building materials to the site while dealing with freezing temperatures and ice. Other projects in St. Paul, St. George and the Pribilof Islands were also memorable.

A few years ago we needed to move a hovercraft from Anchorage to the slope. We took it apart in Anchorage in the spring. Some of the parts are tiny stainless steel nuts and bolts that come in a drum. Taking it apart wasn't bad but we had to re-assemble the hovercraft outside in Prudhoe Bay when it was blowing and below zero. It took us over a week to do it, but we got it done.

In 1995, we worked on an oil spill response project in the village of Chenega, off Prince William Sound. Part of the job was in the winter, and the next part in summer. We built the dock, a road, cleared trees, built a pad and put in water lines. It was instant gratification to look at all we accomplished. Working for Knik is that way – especially paving jobs. You spend an entire year building what's under that asphalt, then you pave it in a few days. Everyone sees only the top 2 inches, but you know what went into building that roadway. Years later you can look at it and say 'I did that.'

Can you tell us about your family and growing up years?
I have an adult stepdaughter from a previous marriage. She just moved to Idaho after graduating from high school. I grew up with four brothers in Soldotna. Most of my family moved down to Henderson, NV about 20 years ago, except for my dad who still lives in Alaska. He worked for BP for many years and just retired a few years ago. With five boys, we were put to work around the house – always had some project we were helping with.

When I was a kid, my family built a subdivision. I was hanging drywall at age 12 and digging ditches for culverts. We had a bunch of boys for free labor. My grandparents homesteaded in Soldotna in the early 1950s, so I grew up helping them build fence and bring in hay. I remember hiking down to the Kenai River and catching a fish with every cast.

I played baseball for awhile (third base and pitcher). My granddad taught me how to throw a curveball and a slider. He played in minor leagues in Texas in the 1930s. Once I got a car, I stopped playing and started working. I love cars. I had a 1974 Monte Carlo in high school. I bought a 1970 Camaro when I was in college and drove it up the Alcan to Alaska. At one point, I had a 1966 black-on-back Chevelle 4-speed with a 327 (engine). I am planning to attend the Barrett-Jackson car auction in January to see what I can find.

What was your first job?
My first job was working for my stepdad at a gravel pit. I learned my work ethic from him. I also worked in canneries, commercial fished a bit, worked at fast food and worked for the school district, doing the sound and light for the auditorium. I took anything that would pay.

What would surprise most people about you?
In 1984, I went to a specialty trade school in Southern California to learn computer programming. I graduated at the top of my class, but worked construction in Alaska in the summers and it paid more than an entry level job at Rockwell. I also disliked working indoors, so I abandoned that career. I am certified to program computer language like COBOL and Fortran. I was working with IBM mainframes, stacks of 16-inch disks and stacks of reel-to-reel tapes – all outdated stuff now.

I also like to cook and each year I host a New Year's Day brunch for 100 people at my cabin. I make Eggs Benedict and Bloody Mary's for all my friends their kids. I cook two prime ribs, two gigantic hams and use a couple hundred eggs to make the Eggs Ben. I have worked in bars before so I know how to mix drinks. I even worked the door at the Red Onion in Skagway at one point, checking ID and keeping an eye on things.

How do you spend your time outside of work?Ray Knik 1080x1080
I read a lot of books, do a lot of day and night hiking and spend time on my snow machines. I used to have seven, but now am down to three. When you work for a company like Knik, you work a lot of hours and basically just eat and sleep while you are at a remote project site. When you are off in the winter, you have time to really relax. I used to put 5,000 miles on my snowmobiles each year, but the snow isn't as good as it was and now I may ride only 1,000 miles a year. All my friends have cabins in Caribou Hills so we have a big circle that rides. I have been riding with their kids since they were 5 years old, and now we ride with their grandkids. I used to drag them out of holes when they got stuck, and now they are dragging me out!

What do you like best about your job?
I like working for a company that really makes me feel appreciated for the work I do and also gives me an opportunity to try new things. This year, I will be running an asphalt plant for Knik which I am looking forward to. This is a new job for me and I will be learning a lot while getting paid to do it. I also like the team aspect of working with other employees for long periods. We travel to projects as a crew and live in camps together for sometimes months at a time. The project managers are not above jumping in to help us out, which is another aspect I like about working for Knik. The managers get out of their employees what they put into their employees. This summer, we were shorthanded and needed someone to shovel and rake to help the screed operator. One of our managers was happy to help out. No job is below anyone at Knik.

Tags: Everyday Heroes

Lynden Air Cargo assists World Food Programme

Posted on Tue, Jan 14, 2020

World Food Program Africa projectThe United Nations World Food Programme (WFP) asked Lynden to fly its L-382 aircraft to the Central African Republic (C.A.R.) to assist after violent clashes between two armed groups left many dead and injured. Over a two-week period, Lynden Air Cargo crews made 18 trips to deliver 600,000 pounds of food, shelter and vehicles to 25,000 displaced people in Birao.

"This work was very special as our crews volunteered to go and rallied to get it done while showing compassion for the humanitarian efforts going on in this region," explains Jim Davis, Vice President of Commercial Operations. "We received the initial request from the WFP to fly six trips in the C.A.R. which is a country in Africa that we had yet to operate in. Our aircraft based in Accra, Ghana, was ready to respond to the request." After the six trips, the WFP immediately requested 12 additional flights. This was not the normal cargo Lynden moves, but critical supplies going to a refugee camp so remote that very few aircraft types can operate on the runway.

"We have the best crews in the world, no question. This project gave us all a great sense of pride in what our company does around the world," Jim adds. "To see the hands-on efforts and genuine enthusiasm for the work the crew accomplished was heartwarming."

Most employees stayed well past their scheduled duty days to see the project completed despite weather delays that extended beyond the original departure date. "It truly was a humbling experience volunteering for this work," says Captain Kyle Zerkel.

"This crew embodies the Lynden Everyday Hero spirit in parts of the world we never imagined we would serve when we started the company over two decades ago," Jim says. "Thanks to the following employees for their efforts during this campaign: Aleksey Alekseyev, Bill Kenney, Philip Ansley, Kenny Horwood, Milton Beaver, Leso Tshimologo, Rock Molanga and Kyle Zerkel."

"We could tell that the Lynden Air Cargo pilots and ground staff were driven by the humanitarian cause. They were experienced with the challenging environment and their knowledge of the French language was a big plus in communicating with the local staff. Thank you for the excellent effort," says Sandra Legg, WFP Representative in Bangui, C.A.R.Lynden Air Cargo World Food Program project

Tags: Hercules, Lynden Air Cargo, Relief Efforts, Lynden employees, Emergency Response

Quick action keeps customer’s shipment safe

Posted on Wed, Jan 08, 2020

Lynden International Delivery TruckLynden employees are known for getting freight delivered even when natural disasters present a challenge. When Hurricane Dorian was bearing down on the Bahamas and Florida last year, Lynden International Operations Agent Craig Wilson made sure the customer was taken care of. "Two trucks were headed from Chicago to a boutique in Palm Beach, FL to deliver stone fixtures. The customer was nervous about the location flooding, so Craig made the decision to divert the trucks to our Miami dock, hold the freight and then deliver when the storm passed," says Chicago Operations Manager Jason Hiti-Shannon. "Credit goes to our Miami team who, with little notice, made last-minute arrangements to receive the freight and deliver it after the storm. They also were on a storm watch and had their own shipments and personal concerns to deal with. The situation was a great way to show the shipper that we care about their business and protecting their freight." According to Giovanna Aquilino, Lynden's Senior Account Executive in New York, the customer appreciated the extraordinary effort and she expects more business from them in the future.

Tags: Lynden International, Lynden employees, Lynden Capabilities

Celebrating 20 years of improvements at Red Dog Mine

Posted on Fri, Dec 27, 2019

Red Dog MineTwenty years ago, NANA/Lynden Logistics, LLC successfully bid and took over the onsite trucking services for Red Dog Mine near Kotzebue, AK. The services include hauling ore concentrates, freight and fuel for the mine, which is one of the largest zinc mines in the world. In the past two decades, a core team of 50 drivers and mechanics have hauled over 57 billion pounds of zinc and lead concentrates, 320 million gallons of fuel and 1 million tons of freight between the Red Dog Mine and port site 52 miles away.

"When we took over in 1999, we inherited tractors and trailers from the prior contractor and immediately saw an opportunity to improve the equipment to a more stable, environmentally safe and productive design," explains General Manager Mark Tatlow. "We switched from a 9-axle tractor trailer set with a dolly to an 11-axle trailer set with the rear trailer connected directly to the lead trailer. This allowed us to increase our payload from 170,000 pounds to 280,000 pounds. We eliminated the dolly and pintle hitch between the two trailers so they are connected by a single connection point for increased stability. We also added a solid lid to the trailers and eliminated the side dump doors to reduce dust escaping during transport."

In 2008, NANA/Lynden improved the trailer design again to increase payload. The 91-foot train with 12-axle tractor trailer sets allows hauling of 295,500 pounds of concentrate – 15,500 pounds more than the 7-axle sets and a 74 percent increase in payload over the last 20 years. "We've probably got the best ton-mile-per-gallon numbers of anyone in the country, even though the return trip is empty," Mark says. For comparison, the payload of a typical highway truck is about 40,000 pounds.

In 2000 the team switched to a single 25,000-gallon trailer for fuel transports, allowing for 10,000 more gallons of fuel to be transported with each trip. The tanker was overbuilt with external rings to strengthen the barrel and stainless steel to resist corrosion (see photo below).

Along with the improved efficiency of the mine operation, safety and accidental spill rates have improved dramatically. With only 15 incidents in the last 20 years, this represents a 342 percent improvement over the former operator.

"We are proud of our partnership with NANA and the shareholder and non-shareholder drivers and mechanics at the mine. Each day they safely and professionally operate specialized equipment in the harsh Arctic environment and have contributed to the dramatic improvements we have seen over the past two decades," Mark says.Red Dog Mine fuel tanker

 

Tags: Alaska

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