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Lynden Transport and Lynden International 2018 Quest for Quality winners

Posted on Tue, Aug 07, 2018

2018 Quest for Quality AwardLynden Transport was awarded its sixth consecutive No. 1 ranking and its 22nd overall award in the 35th annual Logistics Management Quest for Quality Awards, receiving the highest scores among Less-than-Truckload (LTL) western regional carriers in the on-time performance and information technology categories and topping the overall weighted scores. Lynden International achieved strong results in the air freight category, earning its 16th Quest for Quality award.

“We work hard every day to be the best of the best and, for the 22nd time, we’re honored our customers have recognized us with a Quest for Quality Award. We are incredibly humbled to be ranked at the top for six years in a row,” says Lynden Transport President Paul Grimaldi. “The credit goes to our dedicated drivers, customer service representatives, support staff, and the entire Lynden Transport team. We intend to keep the momentum going by continuing to provide the Lynden brand of service to our customers.”

“Our employees are the key ingredient in our excellent customer service and our many years of Quest for Quality Awards,” says Lynden International President John Kaloper. “The air freight industry is challenging and competitive and we strive to provide the best on-time performance, service and value."

For more than three decades, Logistics Management’s Quest for Quality Awards has been regarded as the most important measure of customer satisfaction and performance excellence in the transportation and logistics industry. The results are the culmination of a six-month research project conducted by Peerless Research Group. Thousands of ballots are cast and counted to determine the leaders across a number of critical criteria, including: on-time performance, equipment & operations, value, information technology and customer service. To be a winner, a company had to receive at least five percent of the category vote.

Tags: Lynden International, Logistics Management magazine, Quest for Quality Award, Lynden Transport

Jim Jansen receives Walter J. Hickel Award for public policy leadership

Posted on Wed, Aug 01, 2018

In May, Lynden Chairman Jim Jansen was honJim Jansen receives Walter Hickel Award 5-11-18ored with the Walter J. Hickel Award from Commonwealth North, Alaska's non-partisan public policy forum, for distinguished public policy leadership. The award was established in 1999 to recognize the contributions and achievements of individuals who have played a significant role in advancing Alaska's public policy interests. Former recipients include: Walter Hickel, Ted Stevens, John Katz, Willie Hensley and Lisa Murkowski. Jim received the award at a gala event on May 11 at the Anchorage Hilton Hotel Ballroom. Jim is a Navy Seabee with a tour of duty in Vietnam in the 1960s. He has served as an advisory director of Wells Fargo Bank of Alaska, director of National Bank of Alaska, director of the Boy Scouts of America, director of the Resource Development Council and as director of the Nature Conservancy of Alaska. He is also co-chair of the Make Alaska Competitive Coalition, a distinguished alumnus of Central Washington University and he has been an Alaska business leader for more than 40 years.

Tags: Lynden, Awards

Lynden gets it done for North Slope customer

Posted on Fri, Jul 20, 2018

LINT Antonov 124 move of pump house to PBYLynden International's Anchorage crew has coordinated many charters, but rarely do they involve one of the world's largest commercial cargo aircraft, the Antonov 124. "When one of our customers 'rings the bell' and needs an 82,000-pound, 60-foot-long, 11-foot-high mud pump house for their North Slope Exploration project, guys like Jeff Pennell, Regional Operations Manager with Lynden International, answer the call," says Senior Account Executive Nick Karnos.

In his 32 years at Lynden, Jeff says there have only been a handful of times he had to hire an aircraft this big to haul freight. "It's no big deal to make this type of move happen," he says modestly. "This is no different than any of the other charters we set up, the freight and the airplane are just a little bigger."

But, in fact, the move was a big deal. The customer was losing almost a million dollars a day waiting for the emergency freight with a crew and drill rig standing by. It required finding the specialized aircraft, coordinating the movement of freight from the shipper in Houston to the airport, loading equipment on the ground, ground handling and the subsequent movement from Fairbanks to Alaska's North Slope. Jeff relied on the expertise of Steve Willford, Project Manager with Alaska West Express in Fairbanks for specialty equipment and handling. Once the freight arrived in Fairbanks, it was unloaded, trans-loaded to a separate trailer, then sent 400 more miles to Deadhorse. From Deadhorse, it went over an ice road to an island in the Arctic Ocean where crews were waiting.

"And if the move wasn't complex enough, Jeff added 20,000 pounds of wire spools to the Antonov load since there was more space available," Nick explains. The AN-124 eventually landed in Fairbanks at 2:36 a.m., where Alaska West Express was already positioned to get the freight moving north to Prudhoe Bay. "Round-the-clock communications and near constant updates on the cargo, aircraft and other equipment are appreciated by all stakeholders, but a little tough on the sleep cycle for guys like Jeff and Steve, not to mention our customers," Nick says. "This project started with inquiries to Lynden Transport, Alaska West Express and Lynden Air Cargo for solutions, then it fell squarely into Lynden International's scope," Nick says. "It was truly a One Lynden project."

Tags: Lynden International, Alaska West Express, Oversize shipping, Lynden Air Cargo, Lynden Transport, Charter Move

Lynden's Jack Sorensen named 2018 Alaska Truck Driver of the Year

Posted on Wed, Jun 27, 2018

Lynden Transport Driver Jack Sorensen was recently named the 2018 Alaska Truck Driver of the Year by the Alaska Trucking Association (ATA). Lynden drivers have been named Driver of the Year four out of the past five years. Lynden Transport Driver John Schank received the award twice – in 2014 and 2017 – and Alaska West Express Driver Brian Ambrose was recognized in 2016. Brian was named second place overall champion of this year's competition on May 19 as well as taking first place in the sleeper truck class.

ATA Truck Driving Championships 2018
Pictured above from left: Jim Jansen, Justus Uphus, Jack Sorensen, Brian Aszmus, Doug Longerbone and Brian Ambrose.

"We are extremely proud of the professionalism and commitment our drivers exhibit every day on the job, but also the knowledge and skills they bring to the annual ATA truck driving championships," says Lynden Transport President Paul Grimaldi. "These drivers are the best of the best. They must complete a written knowledge test, a pre-trip inspection and a skills course as part of their participation."

Jack has earned many first-place finishes in the annual driving competition in Anchorage and has maintained an accident-free record for 34 years. He has traveled to the national truck driving competition seven times over his long driving career. "Driving in Alaska can certainly be a challenge with moose on the road year-round, tourists on the road in the summer and extreme weather in the winter," he says.

Lynden Transport Driver Doug Longerbone took first place in the five-axle category, Greg Sims, seventh place in the five-axle; Brian Aszmus, fourth in the stepvan and Cody McFarlane took fourth place in the four-axle class. Alaska West Express Driver Joseph George placed fourth in the five-axle, James Elliott took third in the four-axle and Edward Tuia placed fourth in the flatbed class.

 

Tags: Awards, Alaska Trucking Association, Lynden employees, Safety, Trucking, Lynden Transport, Drivers, Safety Award, Driver of the Year

Lynden Transport delivers a great white wonder

Posted on Wed, Jun 13, 2018

Helicopter fuselage loaded on truck in AnchorageLynden Transport looked like it was carrying a giant white goose recently as it transported a 22-foot by 8-foot helicopter fuselage and spare parts from Anchorage to Tacoma. The shrink-wrapped fuselage required a 53-foot stepdeck trailer and permits as well as a crane to lift it on and off the trailer. No straps were allowed over the cargo and Lynden's driver had to do some careful backing to position the trailer under the big load while it was hoisted at the pickup location. The final destination is Australia.

Tags: Trucking, Lynden Transport, Drivers

Lynden International employees assemble 20,000 meals for charity

Posted on Tue, Jun 05, 2018

LINT Feeding Children Everywhere event (2)Lynden International employees demonstrated their teamwork at a charity event for the nonprofit Feeding Children Everywhere organization. At the Seattle event, eight tables were set up with a team of 12 Lynden employees who worked in an assembly line to produce bagged meals of red lentil jambalaya. The teams competed to complete the most meals. Lynden employees produced 20,000 meals, all of which were sent to Puerto Rico for distribution by Ranger Contigo, an organization helping those affected by Hurricane Maria. Lynden paid for both the event and donated the transportation to Puerto Rico. "Feeding Children Everywhere coordinated a great charitable event featuring loud high-energy music that really got our employees' competitive juices flowing. Everyone felt good about what we were able to accomplish," said Lynden International President John Kaloper.

Tags: Lynden International, Lynden employees

Juneau deliveries support salmon hatchery and Alaska fishing community

Posted on Fri, Jun 01, 2018

JNU fish delivery tankerTom Greinier has been hauling fish for Juneau's salmon hatchery, Douglas Island Pink And Chum (DIPAC), for over 20 years. In fact, DIPAC has followed Tom during his trucking career even before he started working for Alaska Marine Trucking. "He's the reason we haul fish for them at all," says fellow Driver Brian Weokoluk. "They specifically ask for him year after year."

Not only have Tom's skills behind the wheel led to a long-lasting customer relationship, his commitment to working around DIPAC's schedule has fed Juneau's waters with predictable salmon spawn while supporting the fishing community.

Alaska Marine Trucking Driver Jim Cartmill is a member of the DIPAC Board of Directors. "Trucking live fish from one point to another is crucial in the hatchery's success," he says. "They're raised at Macaulay until they're about 3 inches long, and then hauled off to an ocean pen where they mature and are released into open water. DIPAC is a huge support to both our local and intra-state communities."

According to Brian, the reason DIPAC trusts only a select few to truck live fish is all in the gear shifting during transport. The drive must be as smooth as possible for the least amount of disruption to the fish. If the gear changing rocks the holding tanks too much during the drive, it can cause air bubbles in the tankers that may stress or even kill the small fish fry.

Fortunately, that's not a worry with professionals like Tom in the driver's seat. This spring he took some time to talk another of Alaska Marine Trucking's experienced drivers through the process for their first run to the Thane Road site with a DIPAC employee.

Tags: Alaska Marine Trucking, Lynden employees, Shipping in Alaska, Drivers

Ready for Bristol Bay salmon season

Posted on Mon, May 21, 2018

Loaded barge going from Dutch Harbor to NaknekAlaska Marine Trucking's Rick McKinley snapped this photo of the Alaska Trader leaving Dutch Harbor, AK last month on its way to Naknek. The fully loaded barge is carrying seven stacks of empty reefers—11 rows across and 5 high—for the Bristol Bay salmon season. "The containers will be filled with frozen salmon or salmon roe and carried back to Seattle or to Dutch Harbor for trans-loading onto a foreign ship for delivery to Asian markets," explains Greg Obeso, Alaska Marine Lines Account Manager.

Tags: Alaska Marine Trucking, Alaska Marine Lines

No. 27 makes the rounds in Alaska and Washington

Posted on Thu, May 03, 2018

No. 27 at Colony Days Parade 2015Lynden's restored tractor and trailer that began Alcan service in 1954 has undergone a refresh and update in preparation for a busy travel season. Each year, the iconic tractor-trailer is part of community events and parades throughout Alaska and Washington. A museum showcasing Lynden's history is inside the trailer and is open for tours during the events. Chairman Jim Jansen is often at the wheel in addition to other Lynden drivers. Events include the Colony Days Parade in Palmer, Alaska, the Golden Days Parade in Fairbanks, and the Alaska Trucking Association's Truck Driving Championships in Anchorage, as well as many others. Keep your eye out for No. 27 this summer and check out the museum!

Tags: Community Service, Lynden History, Old 27

Lynden International Logistics delivers crucial emergency service

Posted on Thu, Apr 26, 2018

LILCO emergency delivery article - Manjit Sandu & Janak Parmer.jpgOne of the many services Lynden International Logistics Co. provides to the pharmaceutical industry in Canada is shipping life-saving drugs to wholesalers, hospitals, clinics and doctors – often requiring after-hours emergency delivery.

On the night of Friday, Jan. 6, a call came into Lynden's after-hours emergency line from Health Canada requesting the immediate shipment of a life-saving drug that Lynden International Logistics distributes. Manjit (Johnny) Sandhu, warehouse supervisor at the Lynden Vaughan facility, responded to the call and drove to the Lynden International Logistics warehouse to prepare the order for shipment. When Manjit ran into a scheduling issue with the courier service, Lynden employee Janak Parmar volunteered to drive the product to the hospital even though it was six hours away in Montreal and in the middle of the night. The product was received at the hospital early Saturday morning, where it was administered to the patient. The patient's life was saved thanks to Janak's quick response and delivery. Health Canada contacted Lynden International Logistics afterwards thanking the individuals involved, and Lynden, for their prompt and life-saving response.

"Lynden would like to recognize Manjit and Janak for their tremendous service, but, more importantly, for their actions to help another person in need," says Brian MacAskill, Lynden International Logistics Vice President, Operations and Business Development.

Pictured above: Manjit Sandhu and Janak Parmar

Tags: Lynden International Logistics Co., Lynden employees

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