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Lynden Transport earns highest score among all LTL regional carriers in Quest for Quality Awards

  
  
  
  

Quest for Quality AwardLynden Transport earned the top score among Less-than-Truckload (LTL) carriers in the Western Region in Logistics Management magazine’s 31st annual Quest for Quality Awards. Lynden swept the category, earning No. 1 rankings for on-time performance, customer service, equipment and operations and information technology. Its total weighted score of 53.01 was the highest among all carriers in the national LTL sectors of Western, Northeast, South/South Central and Midwest/North Central. This is the second year Lynden Transport earned the No. 1 ranking for on-time performance in the Western Region.

The Quest for Quality Awards go straight to the customers, asking shippers to evaluate providers on the following criteria: on-time performance, equipment and operations, value, information technology and customer service. This year the research group received 7,451 total responses—1,272 more than last year. In order to be a “winner,” a company had to receive at least five percent of the category vote. The result offers the logistics market a crystal clear look at not only the overall winner in any given category, but a list of companies that finished above the average. With this year’s award, Lynden Transport has received 18 Quest for Quality Awards.  

Quest for Quality logo“Lynden employees continue to put the customer first in every aspect of our day-to-day activities, and that effort is reflected in our scores this year,” says Lynden Transport President Paul Grimaldi. “We are very proud of our ranking in the LTL category and just as proud of our employees who provide top-notch transportation solutions to our customers.  We will continue to offer the most innovative service, whether in the form of information technology, fuel efficiencies, versatile equipment to increase pay loads, or helping customers plan and carry out successful projects in the oil and gas, mining or construction industries.” 

According to editors at Logistics Management magazine, “Lynden Transport is among the carriers who received the ultimate vote of confidence, posting the highest scores across our lists of critical service criteria. Those in the Regional LTL sector work tirelessly to manage the onslaught of increased regulation and related operational challenges while maintain top service levels.”

For more than three decades, Quest for Quality has been the transportation industry’s most important measure of customer satisfaction and performance excellence. Voting is by invitation only and the voter must have had experience with that particular provider at some point over the past year.

Logistics information at your fingertips

  
  
  
  

Lynden International Logistics Co., a Lynden company specializing in innovative and integrated logistics solutions for the healthcare manufacturing industry, provides portability and information access through its online portal system.

“Our web-based system is just one example of how Lynden continues to listen to its clients and invest in services to make it easier for them to do business with us,” says Kevin Gillies, VP and General Manager.

Clients can see their logistics activity online and in real time. Lynden’s system allows access to customer orders, previous day’s sales (week-to-date, month-to-date, and year-to-date), proof of delivery by shipment, carrier and delivery information, receipt and inventory status and reports in pdf or Excel formats.

Included in the Lynden Client Access System:

  • Dashboard View: Sales Recap - Previous day, WTD, MTD, and YTD
  • Customer Order & Sales: Drill down inquiry to the lot level details
  • Receipts: By ASN, PO or item - drill down to the line level
  • Inventory: By warehouse, by item number, by lot number
  • Customer Returns: Search by RMA, ASN, or item number

For more information, download the Lynden Client Access System brochure.

Lynden now offers Credo Cube® Thermal packaging solution

  
  
  
  

Protect your products and the environment

Lynden International Logistics Co., a Lynden company specializing in logistics solutions for the healthcare manufacturing industry, recently expanded its cold chain services by offering a new environmentally friendly packaging solution.

Credo CubeIn response to the fast-growing pharmaceutical and biological markets, Lynden is introducing Credo Cube® Thermal packaging, designed for consistent temperature stability between 2-8°C for up to 96 hours. The Credo Cube® has been tested under extreme Canadian temperature conditions. The containers are reusable and 100% recyclable at the end of its useful life.

Lynden has partnered with a carrier for the reverse logistics, cleaning and sanitization process of the Credo Cube®. Lynden’s validated conditioning process for the thermal plates ensures 96 hours of shipper effectiveness and is in conformance with Health Canada GUI-0069 Guidelines for temperature control of drug products during storage and transportation.

Credo CubeCredo® Thermal packaging is available in three sizes for modularity, simple preparation and pack-outs. The Credo Cube® is one of several temperature control packaging solutions available at Lynden.

Lynden's environmental policy calls for meeting or exceeding environmental regulations, maximizing fuel efficiency and monitoring and guarding against accidents, emissions and avoidable pollution.

Lynden International moves to new Puerto Rico location

  
  
  
  

Freight to Puerto RicoLynden International, a full-service freight forwarding and logistics company, recently relocated its Puerto Rico Service Center to offer new opportunities for customers. The new facility, in Carolina's Sabana Garden Industrial Park, is three miles closer to Luis Munoz Marin International Airport with a covered loading platform to ensure cargo is protected from Puerto Rico's unpredictable weather. Both the office and warehouse space are geared towards efficiency and improved communication. Lynden International has over 30 years experience moving cargo to, from, and within Puerto Rico.

"After more than 30 years on the island, Lynden continues its commitment to meet and anticipate customers' needs. This relocation is part of that ongoing effort," says Frank Butler, Southeast Regional Manager. "The new Lynden facility will also be open outside of regular business hours to accommodate any after-hours shipping or forwarding requests."

Besides offering air and ocean services, licensed customs brokers and an experienced staff, Lynden provides intra-island and international import and export services. "We are ready to receive customers' freight for storage, management or 3PL business opportunities," Butler explains. "We now have the option of providing permanent warehouse space for offshore customers with an increased yard area and future options for more warehouse space on either side."

Lynden International is one of the Lynden family of companies whose combined capabilities include: truckload and less-than-truckload freight to Alaska, scheduled and charter barges, rail barges, intermodal bulk chemical hauls, scheduled and chartered air freighters, domestic and international shipping via air and ocean forwarding, customs brokerage, trade show shipping, remote site construction, sanitary bulk commodities hauling, and multi-modal logistics. Lynden companies are repeat winners in the annual Quest for Quality customer service awards presented by Logistics Management magazine.

Lynden International and Lynden Transport combine offices in Dallas

  
  
  
  

Lynden Transport TruckLynden International and Lynden Transport have combined offices in Dallas to offer customers a total transportation solutions package. Lynden International is a full-service freight forwarding and logistics company and Lynden Transport provides truckload and less-than-truckload (LTL) services throughout the Lower 48, Alaska and the oil patch areas of Western Canada.

"Combining the two companies under one roof allows us to meet all of our customers' transportation, forwarding and logistics needs," says Dallas District Manager Kyle Fisher. "Lynden International and Lynden Transport have each had offices in the Dallas market and served customers here for many years. This combined service center will allow us to work more efficiently and coordinate our services. It also gives us the capabilities to provide additional services and products to help existing customers and to offer a full suite of services to new customers – especially those in the oil and energy sector."                                  

The Lynden office, located at 1319 S. Beltline Road, is centrally located between major freeways with easy access to Dallas/Fort Worth International Airport. In addition to truck transportation offered by Lynden Transport, Lynden International offers import and export services, customs brokerage and the capabilities of Lynden's worldwide forwarding and logistics network.

 Lynden Transport logoLynden International Logo

 

 

 

 

 

 

 

Alaska Marine Lines invests in world's most efficient refrigerated units

  
  
  
  

AML logoAlaska Marine Lines, a Lynden company providing marine transportation to and from Alaska, is continuing its efforts to work lean and green by purchasing 200 of the most energy efficient refrigerated units in the world. The Star Cool "reefers" achieve the industry's lowest energy consumption by matching the compressor speed to the required heat load of the container rather than running at a single constant speed. In addition, the box and refrigeration equipment are built as one unit with an insulation system designed to minimize energy loss.

"At Lynden, we foster a culture of customer service, innovation and efficiency with a focus on protecting the environments where we do business," says Alex McKallor, Executive Vice President of Operations. "We operate under a company-wide Green Initiative and adopt programs and practices that reduce our environmental impact. Investing in this new energy efficient equipment is part of that effort."

Alaska Marine Lines barge into the sunsetAlaska Marine Lines already uses a time-share system on frozen loads, greatly reducing energy consumption, and the new Star Cool reefers will allow the same energy saving results for chill loads. The energy saved will make it possible to power more units during Alaska's peak fish season to accommodate high volumes for customers without additional generators, energy use and fuel costs.

Over the past two years, Alaska Marine Lines phased out its 220-volt reefers and transitioned to more energy efficient 440-volt units. The company has worked to reduce fuel use and conserve energy in other areas as well. Working with partner Western Towboat, fuel and route optimization has reduced fuel use without compromising service. At the Seattle terminal, lighting and heating upgrades have reduced electric and natural gas use, and new electric forklifts emit 50 percent fewer greenhouse gas emissions than the older propane units.

Alaska Marine Lines also works with local communities and other Lynden companies to support recycling efforts around Alaska. The company moves nearly 3,500 tons of recyclables each year from Anchorage to Seattle for Alaskans for Litter Prevention and Recycling (ALPAR), helping to make drop-off recycling free and convenient for residents. In Cordova, the company donates shipment of gill nets for the Copper River Watershed Project as well as aluminum cans and cardboard where proceeds from recycling go to the local high school.

Along with sister companies Lynden Transport and Alaska West Express, Alaska Marine Lines has earned Alaska's Green Star Award, recognizing businesses that practice waste reduction, energy conservation, and pollution prevention. Lynden companies are on Inbound Logistics magazine's annual 75 Green Supply Chain Partner lists each year, and LTI, Inc., Lynden Transport, Brown Line, LLC and Alaska West Express are all EPA SmartWay Transport Partners.

Lynden's environmental policy calls for meeting or exceeding environmental regulations, maximizing fuel efficiency and monitoring and guarding against accidents, emissions and avoidable pollution.

RILA Logistics Conference 2014: Reason #1 to visit the Lynden booth.

  
  
  
  

RILA Logistics Conference 2014

Lynden, a RILA member and official exhibitor of the 2014 RILA Logistics Conference, will have multiple transportation specialists available at the show (February 23-26 in San Diego, California). Here are the top 3 reasons you should visit our booth! 

Reason #1 to visit Lynden at the RILA Logistics Conference: Dynamic Routing.

RILA Logistics Conference 2013 - LyndenLynden has been working with retail customers for over 50 years, and has been in the transportation business since 1906. Our experience in the retail industry helps us understand the importance of balancing speed and price. With Lynden’s Dynamic Routing service you pay only for the speed you need.

Utilizing aircraft, trucks, ships, barge, ferry or any combination, Lynden can offer you door-to-door speed, dependability and economy, whatever the size of your shipment. Dynamic Routing lets you take advantage of all these services in combination to meet your speed and budget concerns.

Additionally, Lynden has the ability to transport your retail goods between warehouses, to your stores, or even to the homes of your customers. Trust Lynden to provide fast, personalized and first-in-class home delivery service. For additional information please visit www.lynden.com.


Visit us at the RILA Logistics Conference - booth #119 - to learn more!

 

Top 3 reasons to visit Lynden at the RILA Logistics Conference:
RILA Logistics Conference: Reason #1 - Dynamic Routing.
RILA Logistics Conference: Reason #2 - Geographic Reach.
RILA Logistics Conference: Reason #3 - Technology Capabilities.

RILA Logistics Conference 2014: Reason #2 to visit the Lynden booth.

  
  
  
  

RILA Logistics Conference 2014

Lynden, a RILA member and official exhibitor of the 2014 RILA Logistics Conference, will have multiple transportation specialists available at the show (February 23-26 in San Diego, California). Here are the top 3 reasons you should visit our booth! 

Reason #2 to visit Lynden at the RILA Logistics Conference: Geographic Reach.

RILA Logistics Conference 2013 - LyndenLynden has the ability to service your retail needs across the U.S. and worldwide, including those harder-to-reach locations like Alaska, Hawaii, Puerto Rico, and Guam. With company-owned offices and specialized employees focused on each offshore location, Lynden provides the local expertise you need.

Our network of offices across Canada, along with consolidation, logistics, and customs clearance services, enables us to offer multiple solutions to help your retail supply chain. With capabilities spanning the globe, our centralized location in Belgium allows for pickups and deliveries to most European locations within 72 hours, saving you time and money


Visit us at the RILA Logistics Conference - booth #119 - to learn more!

 

Top 3 reasons to visit Lynden at the RILA Logistics Conference:
RILA Logistics Conference: Reason #1 - Dynamic Routing.
RILA Logistics Conference: Reason #2 - Geographic Reach.
RILA Logistics Conference: Reason #3 - Technology Capabilities.

RILA Logistics Conference 2014: Reason #3 to visit the Lynden booth.

  
  
  
  

RILA Logistics Conference 2014

Lynden, a RILA member and official exhibitor of the 2014 RILA Logistics Conference, will have multiple transportation specialists available at the show (February 23-26 in San Diego, California). Here are the top 3 reasons you should visit our booth! 

Reason #3 to visit Lynden at the RILA Logistics Conference: Technology Capabilities.

RILA Logistics Conference 2013 - LyndenAs an additional value to our customers, Lynden provides a variety of online tools to help make your job easier.

Lynden’s Mobile Shipping App provides shippers with accurate, up-to-date information and control of your shipments right in the palm of your hand. The app enables you to do a variety of shipping tasks on your smart phone including tracking a freight shipment, requesting rate quotes, and locating Lynden service centers.

Our EZ Commerce tools allow you to schedule pickups, track your shipments, receive invoices, and view customized reports - all at the comfort of your computer!

Additionally, we provide pre-notifications, delivery appointments, purchase order management, order and warehouse systems, and inventory flow forecasting and control. For additional information please visit www.lynden.com.


Visit us at the RILA Logistics Conference - booth #119 - to learn more!

 

Top 3 reasons to visit Lynden at the RILA Logistics Conference:
RILA Logistics Conference: Reason #1 - Dynamic Routing.
RILA Logistics Conference: Reason #2 - Geographic Reach.
RILA Logistics Conference: Reason #3 - Technology Capabilities.

Northland joins the Lynden family of companies

  
  
  
  

Lynden Northland logos

The Lynden family of companies is pleased to welcome Northland Services, a marine transportation company providing shipping between Seattle, Alaska and Hawaii.

"Northland is a dynamic company with talented people and a great reputation," says Lynden President and CEO Jon Burdick. "Its barge capabilities to Hawaii and Western Alaska complement Lynden's current service offerings and allow us to provide expanded services to our customers. We can now offer integrated service to more Alaska destinations, with more frequency and greater combined capabilities."

Northland's barge service from the Pacific Northwest to Hawaii enhances Lynden's current ship and air services to the islands. The addition of Northland's Western Alaska barge services enables Lynden to service ports throughout the State of Alaska. Both companies share a commitment to keep customers' freight moving smoothly and efficiently through the transition process.

"Lynden provides an ideal situation to better serve our customers, our employees and the communities where we operate," explains Larry Stauffer, President and CEO of Northland. "We have seen significant growth in our business over the past decade, and bringing two great companies and teams together will help improve and expand service in the communities we serve."

"We are excited about the new opportunities that will emerge from the combination of Lynden and Northland," explains Executive Vice President and COO Alex McKallor.

The Lynden family of companies includes Lynden Transport, LTI, Inc., Milky Way, Alaska West Express, Alaska Marine Lines, Lynden Air Cargo, Brown Line, LLC, Lynden International and others. Its combined capabilities include: truckload and less-than-truckload freight to Alaska, scheduled and charter barges, rail barges, intermodal bulk chemical hauls, scheduled and chartered air freighters, domestic and international shipping via air and ocean forwarding, customs brokerage, trade show shipping, remote site construction, sanitary bulk commodities hauling, and multi-modal logistics. Lynden companies are repeat winners in the annual Quest for Quality customer service awards presented by Logistics Management magazine.

 

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