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Lynden Air Cargo welcomes N410LC

Posted on Tue, Nov 24, 2020

Lynden Air Cargo Hercules AircraftAnother L100 Hercules joined the Lynden Air Cargo fleet this fall. After a major overhaul and conformity heavy check, N410LC was delivered to Anchorage in October. "The aircraft was purchased in Africa from Safair in 2017," explains Ethan Bradford, Vice President of Technical Operations. "Our dedicated maintenance, quality control, records, contract vendors and other Lynden Air Cargo personnel have spent many thousands of hours getting it ready to serve our customers." October 8 was N410LC's functional test flight out of Singapore.

The addition of N410LC brings Lynden's fleet to 14. "We operate nine Hercules aircraft; one is a parts plane and four are on lease back to Safair," Ethan explains.

Tags: Hercules, Lynden Air Cargo

Everyday Hero Profile: Jeff McKenney

Posted on Fri, Nov 20, 2020

Lynden is recognizing employees who make a difference every day on the job and demonstrate our core values, Lynden's very own everyday heroes! Employees are nominated by managers and supervisors from all roles within the Lynden family of companies. Learn more about the people behind your shipment.

Introducing Jeff McKenney, Account Manager at Alaska Marine Lines in Seattle, Washington.

Everyday Hero Jeff McKenneyName: Jeff McKenney

Company: Alaska Marine Lines

Title: Account Manager

On the job since: 1988

Superpower: Using past experience to solve problems

Hometown: Oceanside, CA

Favorite Movie: Top Gun

Bucket List Destination: Seeing the U.S. via RV and a return trip to the Grand Canyon

For Fun: Boating, attending Seattle sports events, remodeling the house

How did you start your career at Alaska Marine Lines?
When I started my relationship with Lynden, I was a warehouseman and driver for a small freight company. That company unfortunately went out of business, so the saying, "when one door closes another one opens," was an opportunity for me to look forward. I decided to purchase my own truck and was successful in keeping Southeast Alaska Barge Lines Line (SEABL) as a customer. My hard work, dedication and relationship with the people I worked with at SEABL offered me a chance to continue the career I enjoyed. I also began working nights and weekends for SEABL doing all the different jobs that Alaska Marine Lines provides today. Earlier in my career, I had worked with Western Towboat as a deckhand on the tug during the winter months. For those of you who remember, SEABL only operated one barge every two weeks to the one port of Juneau. Working on the tug gave me the opportunity to learn another facet of the marine transportation business. I am grateful to this day.

A few years after starting my business, Lynden purchased SEABL and changed the name to Alaska Marine Lines. I was again successful and fortunate to retain Alaska Marine Lines as my customer. After 13 years of owning my business, I had an opportunity to take a full time position with Alaska Marine Lines to dispatch and manage the trucks and operators that were operating just as I once did. I held that position for four years when a sales position opened in Seattle. I thought it was the right time to advance my career and use the knowledge I had learned over the years to sell the services Alaska Marine Lines offered. After my interviews with Kevin Anderson and other management, Kevin called me and said, "I have some bad news and some good news." He said the bad news was the Seattle position was filled. He then said they had a sales position open in Juneau and that position was mine if I wanted to move to Juneau. That was a big decision I needed to discuss with my family. The family agreed that we would all move. I called Kevin with the decision. He stopped me before I could say anything more and said, "I have some bad news and some good news." At that moment, I could feel this heavy cloud come over me and wanted to turn and walk away. But I had to hear the final words and it started: "I've filled the Juneau sales position." That confirmed my worst nightmare. But then another door opened, when he said that the Seattle sales position was open and it was mine if I wanted it. I accepted the position and was able to continue to work with the people who were my friends and colleagues here and keep my family where we really wanted to be.

What is a typical day like for you?
A typical day for me is corresponding with customers, their affiliates, and with Lynden colleagues either in person, on the phone, or through email. As an account manager, my job is to look for freight opportunities including new and existing business. New business would involve customers you've never talked to and existing business would be current customers you already work with in the hopes of expanding that business.

Unfortunately, the world we knew has been changed by Covid-19. Prior to Covid, my job was to be in front of the customer and building relationships. Since Covid, I still have to be there for the customer using other means of communication, either through more telecommunications, email or by other social media tools.

One of your best assets for being in sales is your ability to listen and show compassion. A customer wants to know that you take their business seriously. Then offering options to best suit their needs while making it beneficial for Lynden.

That is where Alaska Marine Lines and all the Lynden companies have made my job so much more fun. Our abilities to be innovative through equipment design, schedules, and online tools offers so much to the customer compared to our competition. The fact that we can pull multiple Lynden operating companies together to offer the customer a One Lynden solution has a lot of merit.

What has been most challenging in your career?
I've been fortunate to have worked in both operations and in sales. They are very different but having the operations background has definitely been a positive in my sales career. Operations is black and white. Meaning you make decisions, right or wrong, and learn from the mistakes. Sales has always been more of a gray area. You still learn from your mistakes but there is always the unknown and uncertainty of whether or not you've secured the business. You work at creating and maintaining relationships and try to educate your customers on the features and benefits that Lynden provides. But once they finally sign on the dotted line or begin moving that first shipment with you, then you feel successful of your achievements and proud of all the hard work you've put forth. Now, your focus is to keep that business and hopefully ship a second and a third and continue to build the business you've created.

What are you most proud of in your career?
Being able to share my life and experiences with the people at Lynden and their affiliates who I've been associated with over the years. Many of these people have already retired and I look forward to joining them in the next chapter of my life. My customers have become my friends and I look forward to continuing those friendships.

I'm proud of the challenges I've had to overcome and, more importantly, proud of the people around me who have helped me along the way. I've grown through adversity and hard work. I've enjoyed good times and suffered through some hard times but have learned through the process to become better. Lynden has been a great company to be part of. I'm very fortunate to be a part of this family and have appreciated all that they have done to support me and my wife and kids.

Can you tell us about your family and growing up years?
My two brothers were 9 and 10 years older than I was. My parents always told me I was the planned one! My dad was a gunnery sergeant in the Marine Corp at Camp Pendleton in Oceanside, CA and retired after 22 years. After his retirement, we moved to Lincoln, NB when I was 3, then moved to Salem, OR for two years and then moved up to Washington. I have lived here ever since in various cities around the greater Seattle area.

When I was 6 or 7 years old, my parents bought me a Tumbler Pigeon from the Oregon State Fair. Raising the pigeon taught me a lot of responsibility just like owning any pet would. Remember the part my dad was a "gunny" in the Marine Corp? He made sure I did my duty!

So I took care of that bird from the time I lived in Salem, OR until we moved to Washington. Then in middle school, I got into pigeons again. I started with the fancy varieties like the Tumblers, Fan Tails and Helmut pigeons. I began breeding the birds and selling them to pet stores. I later changed my focus from fancy pigeons to homing pigeons and got into racing them in between high school sports of baseball, football and wrestling.

I met my wife Lisa 41 years ago, and we've been married for 38 years. We met at an under 21 dance club on Mercer Island called "Tonight's the Night." I remember her standing next to the wall on the outskirts of the dance floor talking to her friends. She had very short hair that was styled in this asymmetrical fashion which was different from all the other girls. I went up and asked her to dance. I put my best John Travolta moves forward and we really hit it off, or so I thought. When I asked her for her number, she said "No, I don't give out my number," but then she said she would take my number. I thought it would be the last I would hear from her. To my surprise, I was fortunate to get a call from her early the next day, and we made plans to go to the Woodland Park Zoo.

She has been my best friend ever since. She is my rock and my soul mate and one of the smartest women I know. I've been so lucky to have this lady in my life for this long.

We have two daughters; Ashlee, 32, and Briana, 28. I am so proud of these girls. They have been a joy. I only had brothers so having girls was a new experience each and every day. As young girls they're always looking up to you for guidance. You do what you can to protect them from the world, but you have to eventually let them find their own way. They are both intelligent, strong and independent women that also very patient and caring. Definitely their mother's qualities.

What was your first job?
My very first job was a paper route as a young kid. It was waking up early every morning to stuff papers with leaflets, then fold and roll them to apply a rubber band. Then place them in an organized fashion inside your bag so when you rode your bike past the house, you could easily grab them from your bag to toss them toward the front door. Yes, some did end up in the bushes early in the route till you got your rhythm.

My first job as an adult was working in a Pet Store in Bellevue, WA. We always had dogs growing up and whatever reptiles I could catch. Also the pigeons that I had in my life kind of set me up for working at a pet store. Taking care of weird and exotic animals was right up my alley and one of the most fun jobs I ever had.

What would surprise most people about you?
After graduating from high school in 1977, I worked at the "Hat and Boots" fuel station located on East Marginal Way and Corson Avenue in Seattle. The big cowboy hat was the office and the pair of boots was the restrooms. It became a historical site and they eventually moved both structures to some other location to preserve its history. It was there that I really began my transportation career. As the fuel attendant I created relationships with the drivers who came in to have their trucks and cars fueled. Yes, back then the attendant did the fueling. Because of those relationships, I was then able to find a position with an air freight company. I would drive large van trucks called Hoopie trucks all day to pick up and deliver freight and then go back to the warehouse to load containers called LD3 and M1. These containers would be delivered on tractor/flatbed combinations to the airport to be placed on planes and positioned around the Lower 48. This career is what led me to Lynden.

How do you spend your time outside of work?
My parents always had boats and I grew up boating with them year-round in the San Juans and Gulf Islands. Back then, the Islands were a lot less inhabited. I continued that with my wife and kids throughout their childhood on 24' – 35' boats of various types.

I used to take family and friends out for day trips or for weekends and vacations up to the islands to fish and hike. That was always my passion. Now, I enjoy remodeling and building around my house. The first home I purchased was in Bellevue, WA. We lived there 15 years and had both our girls in that home. We bought our second home 22 years ago and we still live there. I love fishing and I have done some bird hunting. I am a big Seattle sports fan and enjoy going to sports events. Now it is taking my RV and traveling around to new sites. I have a 12' aluminum boat to satisfy my need for the water. If I could talk my wife into it, I wouldn't mind getting another boat and maybe living aboard. I also love to cook, and I love to eat even more.

What do you like best about your job?
I love the challenge. I like being able to provide the customer with a positive experience, show customers what Lynden can do and being part of Lynden's success.

Tags: Everyday Heroes

LTI, Inc., Lynden Transport receive SmartWay Awards from EPA

Posted on Thu, Nov 12, 2020

LTI, Inc. EquipmentThe Environmental Protection Agency (EPA) awarded LTI, Inc. with its fifth SmartWay Excellence Award on November 5, 2020. The award recognizes LTI, Inc. and its Milky Way division as one of North America’s most efficient and lowest emitting tanker fleets. The SmartWay Excellence Award is reserved for the top performing SmartWay Partners and is the EPA’s highest recognition for demonstrated leadership in freight supply chain energy and environmental performance.

Lynden Transport also earned a SmartWay High Performer Award for operating efficiencies in its flatbed and reefer fleets. Lynden Transport is included in the top 20 percent of carriers nationwide for reducing carbon emissions and achieved top-ranking performance for all metrics, including fuel efficiency. Fewer than 10 percent of all SmartWay carriers operate fleets efficient enough to make the SmartWay High Performer list for carbon emissions.

“We are extremely proud of this award,” says LTI, Inc. President Jason Jansen. “Each year we strive to seek ongoing improvement in our operations to continue the reduction of our carbon footprint. Our success is due to the continued efforts of our entire staff, especially our drivers. Our ability to operate as one of the most efficient carriers in the nation is a true testimony to the quality and dedication of our entire team to drive continuous improvement." Jason was recently interviewed by local Bellingham radio station, 790 KGMI, to discuss the award.

LTI, Inc. and Lynden Transport have been EPA SmartWay partners for more than a decade. Each year the companies voluntarily submit operations information to the EPA for consideration. LTI, Inc. and Milky Way consistently score in the top 1 percent of tanker carriers in the nation for low carbon monoxide, nitrous oxide and particulate matter emissions per ton mile while operating in extreme weather and carrying the heaviest payloads. In the last five years, LTI, Inc and Milky Way have steadily improved fuel economy to rank as one of the most fuel-efficient tanker fleets in the industry.

Tags: LTI Inc., Awards, Green Lynden, SmartWay certification, Milky Way, Environmental efforts, Lynden Transport

Everyday Hero Profile: Kendra McPhail

Posted on Thu, Oct 22, 2020

Lynden is recognizing employees who make a difference every day on the job and demonstrate our core values, Lynden's very own everyday heroes! Employees are nominated by managers and supervisors from all roles within the Lynden family of companies. Learn more about the people behind your shipment.

Introducing Kendra McPhail, Customer Service Representative at Lynden Air Cargo in Anchorage, Alaska.

Everyday Hero Kendra McPhailName: Kendra McPhail

Company: Lynden Air Cargo

Title: Customer Service Representative

On the job since: 2018

Superpower: Positive force for change

Hometown: Palmer, Alaska

Favorite Movie: The Great Debaters

Bucket List Destination: Maldives

For Fun: Travel in state and outside the country, study the bible, and spend time with family and loved ones.

How did you start your career with Lynden?
I graduated from Fisk University in Nashville in 2017. I have a degree in political science, although I do not want to go into politics! After college, I thought I had a plan in place to further my education at another school in a master's program, but life doesn't always pan out the way you thought it would, so I came back home to Alaska. I applied for jobs, but they usually told me I was over-qualified or it wasn't the right fit. We had a family friend who works for the railroad and he does business with Lynden International. He told me Lynden was hiring. I applied on a Sunday, got a call on a Tuesday, had an interview later that week and started the following Monday in customer service. That was where I met Carly (Fielding) and Adam (Murray). I am a firm believer in being 15 to 20 minutes early so I showed up early for my interview. I think that made a good impression.

Tell us about your job.
It's a very interesting job assisting customers every day. There are so many things that come through our door – we transport dogs, goats and horses. It's hunting season, so we have backhauls from the villages like St. Mary's. People hunt there and send the meat back to their families in Anchorage or Fairbanks. We keep the meat chilled or frozen for them.

From the time I started to now, a lot has changed. We have revamped our backhaul processes to make the system more accurate, accountable and streamlined. The changes will go a long way toward providing better service to our customers and creating efficiencies within our operation. I created a list of procedures for the backhaul process that is allowing everyone to get a better handle on it.

What is your favorite or most rewarding part of your job?
Taking on new challenges and a feeling of being able to meet that challenge to a certain degree of satisfaction. I like to not just meet challenges, but exceed challenges. I like a little competition. You are giving me a task? Don't worry. I can handle it.

I've also had the privilege of attending trade shows representing Lynden Air Cargo. We just went to one at the University of Alaska Anchorage at the student athletic center for the Native Youth Olympics. We gave out swag and told them about our services and where we fly. I also did another trade show at the Sheraton in Anchorage with other employees from Lynden companies. And I will be attending a conference on diversity with colleague Emily Taylor.

What is a typical day like?
I work 11 a.m. to 7 p.m. No day is ever the same. When I come in the door I never know what I am walking into. I like that because it keeps it interesting. I also get to interact with different operations people like the warehouse crew. When I clock in at 11, I channel what everyone is doing or where they need support. After catching up on emails, I go around and ask if there is anything that needs to be done, whether that's a flight that needs to be closed, filing, answering emails, meeting with accounting to find missing paperwork, maybe a signature is missing somewhere. Most days of the week we have almost 24-hour coverage so my coworkers work staggered shifts with me.

What has been most challenging?
In customer service, people can be tough. You will always encounter people that won't be the most pleasant. I try to let it roll off and rise to the next level. You cannot take everything personally. I've had to learn that in my role here. My tactic is to kill them with kindness and roll with the punches.

Can you tell us about your family and growing up years?
I was born in Palmer and attended Pioneer Peak Elementary and Colony Middle and High Schools. I graduated in 2013. I have a younger brother who is 19 and in college and an older sister who is 27 and working in Washington, DC. My parents still live in Palmer. Both of my parents are educators. My dad was the director of education and instruction for the district and moved on to be a principal at a school called Pace which offers an alternate educational experience for the children in the Mat-Su Borough School District. My mom is in her 21st year of teaching and is working on her PhD.

When I was in middle and high school I was a member of the track team. I ran the 400, 200 and 4x1 and 4x4 relays. In middle school I did hurdles, but not in high school. I fell a few times and decided that was it! I also participated in cross country skiing and cross country running in high school. So I ran cross country in the fall, skied in the winter and did track and field in the spring.

Besides sports, I was on the student advisory board for the curriculum counsel, so I met with the instruction department and teachers and went over the curriculum for the entire school district. I was also the student representative for the school board and attended those meetings to update them on what was happening at our high school.

What would surprise most people about you?
When I was growing up, my mom would always tell people, 'be careful, she likes to talk.' Now she is saying that my gift of gab is being used to my advantage in my job as a customer service representative.

I like to recite poetry. I took poetry classes in high school and competed in a competition called Poetry Out Loud. You memorize poems and perform them in front of judges. I recited Maya Angelous' Phenomenal Woman. I went to districts and also participated in speech competitions when I was in elementary school.

How do you spend your time outside of work?
I like to be outside walking in the mountains being adventurous. I'm an adrenaline junkie. I go zip lining, go to see waterfalls and try to spend my time doing exciting things. I believe that life is short and tomorrow's not promised. I live my life to the fullest and do the things that I love. I attend New Hope Baptist Church in Anchorage and am heavily involved in choir and other activities. I also play softball in a league representing Lynden. I like to hang out with friends, go out to eat, spend time at church, listen to poetry and recite poetry. I recited a poem in January at a Martin Luther King Jr event in Anchorage.

What are your thoughts about working for Lynden Air Cargo?
I have been afforded many opportunities to grow and elevate myself by going to different trade shows and I'm finding out things that I didn't know that I really enjoy doing. I've been able to dig into the sales and marketing side of things and talk with managers about certain ideas I have to make improvements and differentiate Lynden from other companies. I really enjoy the logistics side of the business. My goal is to earn a master's degree while still at Lynden and apply those benefits to my current job. I also had an opportunity to go to fishing with co-workers and meet some of the customers I work with. I caught a lot of fish and had a chance to engage with our customers in an informal setting. Getting to know them on a personal level helped me ask questions like 'what do you think about our service and what can we do better?' It was something completely new for me and a great way to interact with the customers we serve.

Tags: Everyday Heroes

Knik improves and maintains infrastructure in Alaska

Posted on Thu, Oct 08, 2020

Knik FlaggerSummer months are the busy season for Knik Construction and, this year, crews wrapped up two projects in Bethel, AK. The Chief Eddie Hoffman Highway and the Bethel Parallel Runway Airport projects.

The Knik team worked hard repairing Chief Eddie Hoffman Highway at the request of the Alaska Department of Transportation. Roads take a beating in Alaska with freeze and thaw cycles creating potholes and crumbled asphalt erosion. Improvements to the Bethel highway included work on corners, shoulders and the installation of six inches of foamed asphalt with another four inches of asphalt on top. Knik has also installed culverts and added topsoil and hydro-seeding.

"Our work to improve roads and airports is very important to the Alaska economy and the health and safety of Alaska residents. These projects keep communities connected and maintain and protect the routes necessary to deliver essential goods," says Knik President Dan Hall. "We are entrusted with vital infrastructure projects and our employees take this responsibility seriously. We make every effort to hire as many local people as possible and finish our projects on time and within budget." Pictured above, Knik Flagger Wilson Green directed drivers to the work site in Bethel. Wilson is a local Bethel resident hired to work on the Chief Eddie Hoffman Highway project.

Knik Bethel Airport ProjectKnik also continued a long-term project to install a parallel runway and three taxiways at the Bethel Airport (pictured right). The project was split into three phases. Crews were most recently working on Phase III which called for expanding the primary runway safety area to a width of 500 feet along its entire 8,400-foot length.

A secondary runway embankment was constructed with a 4,600-foot by 150-foot runway safety area. Crews developed two material sites on airport property to supply the work. Over 1,000,000 cubic yards of sandy-silt material was excavated and hauled from these two sources. In prior phases, Knik installed a new standby generator module, electrical service, new runway lighting and underground fuel storage tank de-commissioning among other improvements.

As a general heavy construction company, Knik specializes in complex, logistically challenging projects in hard-to-reach places like remote bush Alaska, Guantanamo Bay, Wake Island and Midway Island. Knik crews work seasonally depending on the work which may mean moving materials via waterways in summer and constructing ice roads in the winter.

In addition to construction projects, each year Knik processes over 100,000 tons of gravel, rock, sand and other aggregate at its Platinum Pit and Quarry in Bethel. Gravel is shipped to remote sites in Western Alaska and other parts of the world by sister companies Bering Marine and Alaska Marine Lines.

Tags: Bering Marine Corporation, Alaska Marine Lines, Alaska, Knik Construction

Lynden delivers PPE to frontline medical workers in Alaska

Posted on Fri, Sep 25, 2020

Lynden delivers PPEEarlier this year Northern Star Resources Limited, owner of the Pogo Gold Mine, donated $1.5 million worth of medical personal protective equipment (PPE) to Alaska communities with a focus on Fairbanks and the delta regions. Lynden International arranged customs clearance and Lynden Transport delivered the supplies to the communities which were then distributed by Foundation Health partners to doctors, dentists and health providers who have been unable to secure PPE on their own. "We value our partnership with Lynden and appreciate the help distributing these supplies," says Wendie MacNaughton, External Affairs Manager for Northern Star. The shipment, which was the largest donation received from private industry, included 12,500 isolation gowns, 100,000 N95 masks and 400,000 surgical masks. "Lynden International employees were glad we could assist Northern Star-Pogo navigate the import challenges that come with these PPE imports, and we're extremely grateful for their generous donation to Alaskan health care providers," says Keith Hall, Licensed Customs Broker for Lynden International in Anchorage.

Tags: Lynden International, Lynden employees, Lynden Transport, Shipping to Alaska, Lynden Capabilities

Lynden’s global humanitarian work grows

Posted on Wed, Sep 23, 2020

Lynden International multimodal capabilitiesLynden International supports humanitarian, relief and health programs in many challenging, underdeveloped corners of the world. As a global freight forwarder, Lynden serves as a logistics partner for customers by simplifying complex logistics requirements during health crises and natural disasters.

In Seattle, Fred Hutchinson Cancer Research Center works with Lynden to help meet its goals of researching and fighting cancer globally, including low- and middle-income countries, as well as supporting COVID research efforts today. Lynden coordinates and ships materials and supplies to Uganda and other destinations to support the Global Oncology group and laboratories within its research group in Uganda.

Fred Hutch is just one customer of many that Lynden International’s Global Health and Humanitarian group is attracting during the COVID crisis. “This part of our business is growing, and we are receiving praise from our customers,” says Lynden International President John Kaloper. “We are proud to be associated with these life-saving medical and research groups, and Fred Hutch is a recognized leader in this field.”

Lynden’s ability to call upon the multimodal capabilities of its sister companies for air, sea or surface transportation allows customers to trim costs, set reliable timetables and budgets and take advantage of knowledgeable, experienced planning resources. “Our experience with global transportation and logistics means that we take on the challenges of this type of coordination so U.S. government agencies like FEMA, USAID, multi-national companies, non-profit organizations, and other businesses can concentrate on assisting those in need,” Kaloper explains.

Lynden’s recent work includes the shipping and warehousing of Personal Protective Equipment (PPE) from China, temperature-controlled shipping of frozen COVID test kits, movement of biological material for use in the search for a Coronavirus vaccine, and handling other fragile and sensitive freight for global customers.

Tags: Lynden International, Multi-modal shipping, International shipping, Relief Efforts, Emergency Response

Everyday Hero Profile: Aaron Delahoussaye

Posted on Fri, Sep 18, 2020

Lynden is recognizing employees who make a difference every day on the job and demonstrate our core values, Lynden's very own everyday heroes! Employees are nominated by managers and supervisors from all roles within the Lynden family of companies. Learn more about the people behind your shipment.

Introducing Aaron Delahoussaye, Driver at Lynden Oilfield Services in Prudhoe Bay, Alaska.

Name: Aaron DelahoussayeEveryday Hero Aaron Delahoussaye

Company: Lynden Oilfield Services

Title: Driver

On the job since: 1996

Superpower: Getting it done

Hometown: Palmer, AK

Favorite movie: Original Star Wars

Bucket list destination: Europe

For fun: Traveling with my wife

How did you start your career at Lynden?
I started my career at 22 as a warehouseman at Lynden Transport in Anchorage. I worked on the dock as I worked toward earning my Commercial Driver's License (CDL). I transferred to Prudhoe Bay in 2012 and was part of the transition to Lynden Oilfield Services (LOIL) in 2015. I am now a driver and haul everything from bulk chemicals to oversized freight on any given day.

What is a typical day like for you?
There is no typical day in Prudhoe Bay – every day is different. Everyone up here can pretty much do everything. That's what I like about it. You don't get stuck in the same routine. My co-workers have nicknamed me the horse as in "work horse."

I was part of the Doyon drill rig move of 'the beast' from Canada to Alaska and have hauled a lot of drill rig components over the years.

What has been most challenging in your career?
The most challenging is probably being away from home and family for two weeks or more at a time. You miss out on a few things along the way. Although we have a regular two-week-on, two-week-off schedule, I've been away as long as six weeks for special projects.

Weather is also a challenge. Winters bring visibility issues, freezing temps and wind that suddenly comes out of nowhere. We have our winter gear to protect against frostbite and below-freezing temperatures, but it can be tough at times. One specific story that comes to mind is when we first started running the PistenBullys. We had one operator at LOIL and the other was a contracted operator that helped us with our first three trips to Barrow, AK. The contractor left the Slope because we thought our season was over when we got a call for two more loads. I was very new to operating the machines, but I followed the other driver on a 530-mile roundtrip across the Arctic Slope from Deadhorse to Atqasuk to Barrow and back to Deadhorse. We were on the trail for four days and made record time without any issues.

What do you like best about your job?
I love the challenges. From the freight to the conditions to the time schedules, every day is different. I'm always learning. Up here you get to be the teacher and the student every single day.

The animals we see around Prudhoe Bay also make the job unique. Since we are up on the coast at the very top of Alaska, we have had polar bears, grizzly bears, caribou and other wildlife come into the yard looking for food. Swans and geese come up in the summer to have their babies on the lake, then migrate south for the winter.

What are you most proud of in your career?
I'm most proud of my longevity with the company. To be able to say you've spent almost your entire working career with one company says something about you and the company.

Can you tell us about your family and growing up years?
I've been married to my beautiful wife Tomara for 22 years. She works for Alaska Airlines as a Flight Attendant. We have two awesome kids, son Kaden and daughter Hannah. They are off to a great start with their careers. So we just became empty nesters and are still trying to figure out what to do with ourselves with no kids in the house. I guess we can do whatever we want!

What was your first job?
My first job was with my grandpa. He owned a log cabin business. We would fly out to these remote locations and build cabins for customers with the challenges of no electricity, getting the building materials to the job sites and dealing with wild animals from time to time.

What would surprise most people about you?
I don't know if this is surprising, but I'm now in my 40s, and I've never broken a bone.

How do you spend your time outside of work?
A. We moved from Alaska to Las Vegas three years ago to be closer to family. Lately I've been working on our backyard, landscaping and hanging out by the pool. We're looking to get an RV and travel around the states. When we still lived in Alaska, I spent time snowmachining, hunting, fishing and skiing at Alyeska.

Tags: Everyday Heroes

Lynden International's overnight turnaround for charter of PPE

Posted on Wed, Aug 26, 2020

Lynden International teamThis hearty band of Lynden International employees was ready and waiting for a FedEx charter flight of personal protective equipment (PPE) arriving from China to the Anchorage airport earlier this year. They quickly unloaded five 53-foot containers worth of masks, gowns and other materials and palletized it for next-morning delivery to the Alaska Department of Health and Social Services warehouse. According to Regional Vice President Rick Pollock, most employees were working remotely at the time, but the group immediately responded to the call to action and worked late into the night to get the work done. After the Alaska governor made the request for PPE supplies for Alaska's frontline workers, Lynden worked with FedEx and other partners to coordinate the charter, sourcing suppliers in China and handling customs. "From the first planning call in March to the plane landing in Anchorage, Lynden was with us every step of the way. They are a great partner and we are appreciative of their logistical support during the COVID pandemic response," says Heidi Hedberg, Director of Public Health, Alaska Department of Health and Social Services.

Tags: Lynden International, Lynden employees, Lynden Capabilities

Everyday Hero Profile: Becky MacDonald

Posted on Wed, Aug 19, 2020

Lynden is recognizing employees who make a difference every day on the job and demonstrate our core values, Lynden's very own everyday heroes! Employees are nominated by managers and supervisors from all roles within the Lynden family of companies. Learn more about the people behind your shipment.

Introducing Becky MacDonald, Logistics Manager at Lynden Logistics in Seattle, Washington.

Everyday Hero Becky MacDonaldName: Becky MacDonald

Company: Lynden Logistics

Title: Logistics Manager for oil refineries

On the job since: 1985

Superpower: Grace under pressure

Hometown: Vashon Island, WA

Favorite Movie: Remember the Titans

Bucket List Destination: Iceland

For Fun: Baking, travel, beadwork

How did you start your career at Lynden?
In 1985, I was working at Foss Alaska Lines in the rates dept. When Foss sold their assets to Lynden, I came to Alaska Marine Lines with the move. I worked at Alaska Marine Lines for 25 years starting in rates and billing, then moved into several positions, which included Pricing Manager, Customer Service Manager and Intermodal Services. In 2010, I moved to Lynden Logistics and now handle the transportation for five refineries operated by Marathon (formerly Tesoro) and Par Hawaii, along with capital and retail projects for Marathon as they come up for bid.

What is a typical day like for you?
Every day is different, which I really like. I handle every step of a shipment from quoting and pricing shipments to set up, dispatch, tracking, delivery and invoicing. It can be a 10-pound box or a 150,000-pound heat exchanger and anything in between.

What has been most challenging in your career?
Managing three projects at the same time. I work best under pressure and this kept me hopping!

What do you like best about your job?
My customers. I have built great relationships and enjoy working with them.
I've also had the pleasure of working with several Lynden companies on shipments. My shipments may be routed via air, ocean, truck or charter, so it's great to have the knowledge and capability of Lynden employees to work with. Everyone is always willing to help with a One Lynden attitude.

Lynden has been such a great company to work for. After 35 years, I still love my job.

What are you most proud of in your career?
Developing the Intermodal Department at Alaska Marine Lines. It started in 1989 with a customer asking if we could ship a 40-foot container of materials from North Carolina to Wrangell without transload. I worked with Pat Stocklin at Lynden Transport who taught me the process. From then on, Alaska Marine Lines offered the service to household good companies, retail and construction businesses, and it grew from there. We were able to partner with a third-party rail company and move their 53-foot containers through to Alaska which opened the door to more business. Our customers appreciate the door-to-door service. At Alaska Marine Lines, I was taught you don't say no. You say 'I'll look into it and get back to you.'

Can you tell us about your family and growing up years?
I grew up on Vashon Island, WA on the beach. We had to walk down a long trail to our house, or drive in on the beach if we had a lot of stuff to unload. My dad was a 6th grade teacher and we moved to Vashon when I was three years old. I have two older brothers and one younger brother whom I adore. They and their families all live on Vashon, and we are very close. Our parents taught us to work hard, be honest and kind.

Our playground was the beach and the woods. We heated our house with wood so I learned how to chop and stack wood at an early age. We caught fish, crab, octopus and geoduck off our beach, and mom did an amazing job cooking all of it.

1914 Bristol Bay boatGrowing up, we had a 30-foot Bristol Bay boat that was built in 1914 (right). From the time I was 10 until age 17, we spent our summers cruising the Canadian Islands living off the land. I spent many days in the spring working with my dad to get the boat ready for our trip.

We left home two days after school was out and came home three days before school started. Our dogs and cats came with us. My parents continued those trips after us kids grew up.

In high school I played basketball and participated in track as well as managing the boy's varsity baseball team. In my 20s I played softball, basketball and volleyball – and continued playing into my 30s, then began managing and coaching my kids' sports. I was a pitcher, catcher and played third base on three different softball teams.

My daughter Kelly is now 29 and works for Alaska Marine Lines as an account manager in Juneau.

What was your first job?
When I was 18, I went to work for Crowley Maritime as a cook on the tugs. I was one of two women working on the boats at that time. My first outside trip was for four months escorting oil tankers in and out of Valdez, AK. I made several trips to and from Hawaii and Whittier. I asked several times to be sent to Prudhoe Bay on Crowley's annual sea lift but was told it was too long of a trip for a girl. How times have changed!

What would surprise most people about you?
Becky MacDonald with quadI live in a converted barn on 24 acres on Vashon Island. I call it the 
"barndominium!"

How do you spend your time outside of work?
Love to bake – my specialty is cookies, but I enjoy all baking and cooking. I like gardening, walking, spending time with family, fishing, riding my Polaris Ranger (right) on the property and watching sports. Go Hawks!

I also chair a foundation with Kelly in memory of my son Andy who passed away in 2006. He was training to be a firefighter. We provide scholarships to cadets that are enrolled in the Highline School District's vocational high school firefighting program that Andy attended. They use the funds to continue their education in Fire Services. Several cadets have attended the University of Alaska Fairbanks Firefighting program, and are now full-time firefighters. We also provide donations to Andy's high school to purchase training equipment, and donate to other organizations as well. To date, we have raised over $100,000.

Tags: Everyday Heroes

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