Lynden International, a full-service freight forwarding and logistics company, is offering an enhanced ocean product to support customers in Puerto Rico and in other retail markets. Lynden has served customers on the island since 1977 by consolidating freight in the U.S., then shipping, receiving and warehousing goods at its San Juan office.
“Lynden has always offered customers an ocean product, but it’s now a more defined service with a consistent schedule, faster transit times and a competitive price,” explains Juancarlos Cruz, District Manager in Puerto Rico. Two new Domestic Ocean Service center points have been added to Lynden’s existing Nashville consolidation point. Lynden also added a truck route twice a week from Los Angeles to Nashville to catch the twice-weekly sailing to San Juan, Puerto Rico. “Most other forwarders offer one only consolidation per week,” Cruz notes.
As part of the enhanced ocean service, Lynden’s online shipping and tracking tool, EZ Commerce, was also improved. When booking shipments through EZ Commerce, customers are now offered a domestic ocean option to move freight to a domestic port in Puerto Rico or Hawaii. This gives customers more flexibility when choosing a shipping mode and allows them to ship both priority and deferred using existing EZ Commerce draft and address book functions. The enhancements are a direct result of the growth in ocean shipping and Lynden’s commitment to streamline the process for customers.
“One of our fastest growing products is ocean less-than-container-load and full-container-load (LCL/FCL) services,” Cruz says. “This increase allows us to go to our ocean carriers and negotiate more competitive rates which can then be passed on to our customers.” Lynden’s facility in Carolina, Puerto Rico features a 35,000-square-foot, state-of-the-art warehouse with nine dock doors to receive customers’ freight for warehouse management or 3PL business opportunities. In addition to warehousing, Lynden offers reliable and affordable air and ocean services, customs brokerage and delivery throughout the island. Lynden’s fleet of four tractor-trailers and smaller trucks offer customers complete delivery coverage inside and outside the metro area. Lynden also provides retailers with white glove service for delivery of furniture and electronics including unwrapping, assembling and setting up merchandize inside customers’ homes.
Lynden International is one of the Lynden family of companies whose combined capabilities include: worldwide air and ocean forwarding, international shipping, freight shipping and logistics, trade show shipping, truckload and less-than-truckload transportation, scheduled and charter barges, intermodal bulk chemical hauls, scheduled and chartered Hercules L-382 cargo aircraft and multi-modal logistics. Lynden International was voted top forwarder in the 2011 Quest for Quality Awards presented by Logistics Management magazine.