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Lynden continues humanitarian work in South Africa

Posted on Tue, Oct 02, 2018

JPG -LAC_Kotzebue_155 smIn addition to handling critical samples for the Ebola vaccine in West Africa, Lynden International is supporting the U.S. Agency for International Development (USAID) by coordinating the transportation of HIV rapid test kits to Zambia.

Lynden International Business Development Director Dan Gotham has worked with the federal agency for many years and says Lynden is proud to provide a strong link in the global health supply chain. "In the past we've provided disaster assistance and rapid response with our Hercs and multiple transportation options," he says. Now, Lynden is supporting the test kit distribution as part of the President's Emergency Plan For AIDS Relief (PEPFAR) established in 2003 to address the global HIV/AIDS epidemic and help save the lives of those suffering from the disease, primarily in Africa.

Lynden coordinates the shipments of temperature-sensitive, high-value kits to South Africa. "We may have 30,000 kits in one 34-pallet shipment and 18,000 in another shipment of 55 pallets," explains Eric Klunder, Senior Account Executive. "We recognize the significant health impacts of each shipment and use extreme care at every step of the process."

Lynden will handle the shipping through 2020 with destinations varying according to global health needs. "Besides delivering important cargo, we also serve as advisors to USAID," Eric says. "We have experience in the global health field and in serving challenging areas with developing economies. Our specialty is coordinating diplomatic clearance within those countries."

Tags: Lynden International, International shipping, Air freight

Lynden shipped cameras for World Cup in Russia

Posted on Mon, Sep 17, 2018

FIFA World Cup 2018Earlier this summer, the 21st FIFA World Cup 'kicked' off at Moscow's Luzhniki Stadium. The international soccer tournament draws huge crowds cheering for their countries and teams. Lynden played a crucial role in the success of the 2018 games by shipping high-value, fragile camera rigs and equipment from New York to 12 Russian stadiums to ensure that the whole world could see the month-long competition. The camera rigs were controlled by smartphones for the most technologically advanced coverage of the World Cup ever.

According to Lynden International Business Development Director Dan Gotham, the project developed from a quote request Lynden received on its website. Customer Global Octagon asked for Lynden's expertise to guide the fragile electronics through customs by the deadline of the first game.

"We helped the customer choose the most effective import mode to Russia," Dan says. "By selecting a temporary import, we avoided potential duty and Value-Added Tax (VAT) for the import and eliminated the need to reexport the cargo. We worked daily with both shipper and consignee to troubleshoot during the customs import process in Russia, ensuring the cargo was released in time for the event." Lynden also handled the export packing and return shipment of the camera rigs after the event.

Tags: Lynden International, International shipping

Lynden proudly supports government and military projects

Posted on Thu, Sep 13, 2018

Military move for Lynden TransportLynden companies have served the government and the Department of Defense (DOD) for decades by providing reliable transportation services, emergency aid, logistics planning and more via air, land and sea. "We offer one of the most logistically diverse transportation services in the world. From flying weekly missions to air bases in Germany and Japan, to mobilizing shipments for Operation Enduring Freedom and Federal Emergency Management Agency (FEMA) disaster response, we understand the unique challenges and deadlines of military and government projects," says Eric Wilson, Lynden Transport's Director of Pricing in Seattle. Lynden has a Government team to ensure military projects are efficiently planned and executed. Each member of the group has military clearance to view project websites and bid on jobs.

"Alaska Marine Lines is taking on more military moves in both Alaska and Hawaii, and Lynden Transport is serving the military on moves to, from and within Alaska installations," explains Jim Earl, Sales Manager at Alaska West Express. Lynden Transport is approved by both the U.S. and Canada as a DOD carrier, and recently handled 80 loads from Fairbanks, AK, to Canadian Forces Base (CFB) Wainwright, approximately 100 miles from Edmonton within a two-week deadline. Alaska Marine Lines is a Universal Services Contract (USC-8) approved carrier for the military's Surface Deployment and Distribution Command (SDDC) and handles moves to and from Alaska and Hawaii. Alaska West Express continues to provide specialized hauling in both the Lower 48 and Alaska with dual drivers and satellite tracking for sensitive shipments.

Other Lynden companies have also provided support to government needs. Lynden International has been assisting government and non-government organizations with transportation and logistics in West Africa since the Ebola crisis in 2014. Lynden Air Cargo has conducted flights through Diplomat Freight Services (DFS), FEMA, the Red Cross and other supporting agencies and governments to bring in food, water, trucks, fuel and other disaster response supplies to ravaged areas.

To learn more about Lynden's military and government capabilities, please view our brochure at www.lynden.com/about/brochures/Government_Military.pdf or contact our team at information@lynden.com.

Tags: Lynden Capabilities, Lynden Air Cargo, Lynden Transport, Lynden International, Alaska West Express, Multi-modal shipping, Alaska Marine Lines

New ocean shipping options to Hawaii and Guam

Posted on Wed, Sep 05, 2018

Aloha BargeLynden International has served the Hawaiian Islands for more than 30 years and provided service to Guam for more than 20 years. For 2018, Lynden has enhanced its customer offerings in both locations by adding Less-than-Container-Load (LCL) ocean service between Los Angeles and Guam and LCL barge service between Seattle and Honolulu via Aloha Marine Lines.

"The new service provides a lower-cost alternative to traditional steamship line service," explains Charlie Ogle, Western Regional Sales Manager. "We offer twice monthly sailings to Oahu with connections to the neighboring islands." With this added service Lynden continues to offer our full menu of value-added capabilities like EZ Commerce, multimodal shipping options, Dynamic Routing, time-specific deliveries, and warehousing. To find out more about our services, please visit our website www.lynden.com/LINT or email lafmtg@lynden.com.

Tags: Lynden International, Alaska Marine Lines, Ocean Service, Barge

Lynden Transport and Lynden International 2018 Quest for Quality winners

Posted on Tue, Aug 07, 2018

2018 Quest for Quality AwardLynden Transport was awarded its sixth consecutive No. 1 ranking and its 22nd overall award in the 35th annual Logistics Management Quest for Quality Awards, receiving the highest scores among Less-than-Truckload (LTL) western regional carriers in the on-time performance and information technology categories and topping the overall weighted scores. Lynden International achieved strong results in the air freight category, earning its 16th Quest for Quality award.

“We work hard every day to be the best of the best and, for the 22nd time, we’re honored our customers have recognized us with a Quest for Quality Award. We are incredibly humbled to be ranked at the top for six years in a row,” says Lynden Transport President Paul Grimaldi. “The credit goes to our dedicated drivers, customer service representatives, support staff, and the entire Lynden Transport team. We intend to keep the momentum going by continuing to provide the Lynden brand of service to our customers.”

“Our employees are the key ingredient in our excellent customer service and our many years of Quest for Quality Awards,” says Lynden International President John Kaloper. “The air freight industry is challenging and competitive and we strive to provide the best on-time performance, service and value."

For more than three decades, Logistics Management’s Quest for Quality Awards has been regarded as the most important measure of customer satisfaction and performance excellence in the transportation and logistics industry. The results are the culmination of a six-month research project conducted by Peerless Research Group. Thousands of ballots are cast and counted to determine the leaders across a number of critical criteria, including: on-time performance, equipment & operations, value, information technology and customer service. To be a winner, a company had to receive at least five percent of the category vote.

Tags: Quest for Quality Award, Lynden Transport, Lynden International, Logistics Management magazine

Lynden gets it done for North Slope customer

Posted on Fri, Jul 20, 2018

LINT Antonov 124 move of pump house to PBYLynden International's Anchorage crew has coordinated many charters, but rarely do they involve one of the world's largest commercial cargo aircraft, the Antonov 124. "When one of our customers 'rings the bell' and needs an 82,000-pound, 60-foot-long, 11-foot-high mud pump house for their North Slope Exploration project, guys like Jeff Pennell, Regional Operations Manager with Lynden International, answer the call," says Senior Account Executive Nick Karnos.

In his 32 years at Lynden, Jeff says there have only been a handful of times he had to hire an aircraft this big to haul freight. "It's no big deal to make this type of move happen," he says modestly. "This is no different than any of the other charters we set up, the freight and the airplane are just a little bigger."

But, in fact, the move was a big deal. The customer was losing almost a million dollars a day waiting for the emergency freight with a crew and drill rig standing by. It required finding the specialized aircraft, coordinating the movement of freight from the shipper in Houston to the airport, loading equipment on the ground, ground handling and the subsequent movement from Fairbanks to Alaska's North Slope. Jeff relied on the expertise of Steve Willford, Project Manager with Alaska West Express in Fairbanks for specialty equipment and handling. Once the freight arrived in Fairbanks, it was unloaded, trans-loaded to a separate trailer, then sent 400 more miles to Deadhorse. From Deadhorse, it went over an ice road to an island in the Arctic Ocean where crews were waiting.

"And if the move wasn't complex enough, Jeff added 20,000 pounds of wire spools to the Antonov load since there was more space available," Nick explains. The AN-124 eventually landed in Fairbanks at 2:36 a.m., where Alaska West Express was already positioned to get the freight moving north to Prudhoe Bay. "Round-the-clock communications and near constant updates on the cargo, aircraft and other equipment are appreciated by all stakeholders, but a little tough on the sleep cycle for guys like Jeff and Steve, not to mention our customers," Nick says. "This project started with inquiries to Lynden Transport, Alaska West Express and Lynden Air Cargo for solutions, then it fell squarely into Lynden International's scope," Nick says. "It was truly a One Lynden project."

Tags: Lynden International, Lynden Transport, Alaska West Express, Lynden Air Cargo, Oversize shipping, Charter Move

Lynden International employees assemble 20,000 meals for charity

Posted on Tue, Jun 05, 2018

LINT Feeding Children Everywhere event (2)Lynden International employees demonstrated their teamwork at a charity event for the nonprofit Feeding Children Everywhere organization. At the Seattle event, eight tables were set up with a team of 12 Lynden employees who worked in an assembly line to produce bagged meals of red lentil jambalaya. The teams competed to complete the most meals. Lynden employees produced 20,000 meals, all of which were sent to Puerto Rico for distribution by Ranger Contigo, an organization helping those affected by Hurricane Maria. Lynden paid for both the event and donated the transportation to Puerto Rico. "Feeding Children Everywhere coordinated a great charitable event featuring loud high-energy music that really got our employees' competitive juices flowing. Everyone felt good about what we were able to accomplish," said Lynden International President John Kaloper.

Tags: Lynden International, Lynden employees

Lynden handles critical samples for Ebola vaccine

Posted on Tue, Jan 23, 2018

Phil Maxson with map.jpgPhil Maxson recently returned from the EBOVAC-Salone Labs at Kambia District Hospital in West Africa. That's where Lynden's customer, Clinical RM, is working on a clinical trial of Ebola vaccine in Sierra Leone. Ebola is a rare and deadly disease caused by infection with one of the Ebola virus species.

Lynden International has been assisting government and non-government organizations with transportation and logistics in West Africa since the Ebola crisis in 2014. "This particular project involves Lynden transporting human blood samples from the clinical trial to the U.S. and Europe for testing," explains Phil, Lynden International's Director of International Operations.

Due to the difficulty in keeping the samples frozen and stable during the long transport back to the U.S., Lynden is using Liquid Nitrogen Dry (LN2) shipping containers to maintain a temperature of minus 150C for up to 10 days. The containers are more commonly known as 'dewars.'

Sierra Leone lab team.jpg"Each LN2 Shipper can accommodate up to 405 2ml vials, and is equipped with a GPS-temperature sensor so at any time, (except when on an aircraft in the air), we can monitor the temperature and see exactly where the unit is anywhere in the world," Phil says. "First we ship the charged, but empty containers into Sierra Leone and then deliver them to the laboratory which is about three and a half hours from Freetown, Sierra Leon's capital city."

Once the lab has loaded all the samples into the special canister containers (see photo at right), Lynden handles the shipping of the units to various labs located in the U.S. and Europe.

Lynden International handles the transportation of over 400 shipments per year into and out of Africa for various organizations; many of these are temperature-controlled products requiring specialized handling.

Tags: Air freight, Lynden International, International shipping

European shipment delivered in person

Posted on Wed, Jan 03, 2018

Moldova Sign.jpgAt Lynden, special handling can mean many things. In this case it involved a personal escort with special military clearance to accompany a shipment from Fort Dix, NJ to Moldova, a small land-locked country in Eastern Europe. "This particular project was a perfect fit for us," explains Daniel Gotham, Lynden International's Director of Business Development for Western Russia/CIS. "The customer, DCMA Hartford Defense Contracts Management Agency, is part of the Civil Reserve Air Fleet (CRAF) shipping platform. Lynden Air Cargo is a CRAF carrier and Lynden International is Lynden Air Cargo's exclusive forwarding partner for all CRAF shipments through U.S. Transportation Command.

Lynden International QHSE Manager Gregg Bergstrom accompanied six pallets of cargo to Moldova for DCMA. "Our experience in shipping to U.S. military locations and points worldwide came into play for this project," Daniel says. Gregg learned about the project on a Thursday and needed to leave on Monday due to previous delays with paperwork and the original contracted escort.

"My first response was 'I've never heard of Moldova' followed by 'what can I do to help?'" he says. Gregg escorted the freight from Fort Dix to JFK Airport by truck then to Vienna by air. From Vienna, it was back to truck transport through Romania to the final destination in Moldova. "It was my first time escorting cargo. It was an interesting experience, and I'm glad I could help," he says.

Tags: Lynden International, Lynden Air Cargo, Lynden Capabilities

It Takes a Village

Posted on Thu, Sep 14, 2017

Lynden supports Ward Village construction and other projectsWave desk for Hospitality Freight.jpg

Lynden International caught the wave—and made sure the wave caught the flight from London to Honolulu. A 30-foot-long custom desk designed to resemble undulating water, the 'wave' is one of countless items Lynden has shipped to Honolulu for the construction of Ward Village, a 60-acre master-planned community boasting 4,000 residences and more than a million feet of shops, restaurants and entertainment venues.


"We were contracted to provide furniture, fixtures and equipment for all the public space for Ward Village, including the penthouses and the pool area," explains Randy Gentz, President of Hospitality Freight Company (HFC) in Las Vegas. "The oversized desk for the lobby was a beast and one of the most difficult things we have ever asked Lynden to ship for us—in the dimensions, 30 feet by 8 feet, fragility and its value of $250,000." Designed in England and made of resin, the wave arrived in Honolulu in a special crate. Due to its size, it required a sky crane to set it in place and secure it into position. With Lynden's help, HFC this and other work for Ward Village by the deadline.

In addition to unique designer desks, Lynden ships flooring, appliances, furniture, bathroom fixtures and other freight to support the hotel industry. HFC is a freight company dedicated to providing its clients with the best possible freight rates and service on hotel furniture, fixtures and equipment (FF&E). The company has counted on Lynden to make good on its promises for 32 years. For Ward Village (pictured above), Lynden moved domestic freight to its Los Angeles warehouse where the team consolidated weekly air and ocean shipments to Hawaii as the construction schedule dictated. The pieces included unusual items like an oversized dining table that required removal of a window for crane placement inside an upper floor unit.

Late last year, HFC also completed the 38-story Ritz-Carlton Residences in Honolulu and is currently at work supplying materials for the Wilshire Grand project, a 73-story, 900-room hotel on Wilshire Boulevard in Los Angeles. When completed, it will be the tallest hotel west of the Mississippi.

Lynden has provided warehousing, shipping and deliveries for the project from the beginning and will continue until it is finished this summer. "I choose Lynden because they perform," Gentz says. "From providing quotes quickly to all the weird stuff that comes up with international air and ocean freight, they are always flexible and creative. Looking down the road, we may be working on a years-long monster project 20 times the size of Ward Village. Lynden was the first company I thought of to ship the variety of freight needed."

Two years ago during the West Coast labor dispute, Lynden's creativity came into play. HFC was facing delays at U.S. ports and needed to move FF&E from Vietnam to Chicago for a hotel grand opening. "By routing ocean shipments to Prince Rupert, B.C. then rail, the less-urgent cargo was on its way and we avoided U.S. ports," remembers Dave McGeath, Ocean Operations Manager in Seattle. Commercial flights and a chartered 747-400 freighter from Vietnam were used for the hottest shipments and overflow.

"Our goal is to create partnerships that make our customers successful and allow them to get those 'heads on beds' by hotel deadlines," explains Charlie Ogle, Lynden's Senior Director of Global Sales.

Hotel-condo conversions, hotel renovations and construction of new condominium hotels with mixed use space are sweeping the U.S. In some markets, like Miami, there has been a 15 percent reduction in hotel rooms as they are repurposed for condos.

Whether condos or hotels, the freight deadlines are non-negotiable. "These projects are high touch and high pressure," Ogle says. "They are notorious for running late due to late signoff of designs, funding and manufacturing delays. Materials orders are often placed when projects are already behind schedule. Customers look to the logistics provider to save the day. That's when our multi-modal mix of transportation comes into play."

Lynden's array of air, sea and surface choices allows customers to create customized domestic or international transportation plans to accommodate a mix of slower moving freight as well as expedited cargo. "We often move furniture from the manufacturer's factory overseas all the way through to delivery at the project site or project staging warehouse," Ogle says. In the event of time critical FF&E air transport or expedited domestic shipments, trucking can be arranged so that hotel equipment installation schedules are kept on schedule.

The ramifications of late or missing freight in the hospitality industry can be serious business. Hotel owners cannot afford to turn away confirmed guests due to a renovation project running behind. "Our job is to make sure the FF&E is there on time. Since we are the last cog in the procurement wheel it's up to us to proactively follow the customer's shipments and make adjustments mid-stream if necessary to meet installation deadlines," Ogle explains. "We design the solution around the needs and desires of our customers."

Tags: Lynden International, Shipping to Hawaii, International shipping

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