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Lynden delivers COVID-19 vaccine to Western Alaska

Posted on Wed, Mar 03, 2021

Since mid-December, Lynden has been assisting with the distribution of equipment to administer the COVID-19 vaccine, but now the shipments contain the vaccine itself. Each morning Lynden International District Operations Manager Bob Barndt gets a phone call alerting him to an incoming shipment arriving in Anchorage from Louisville, KY. Bob meets the plane and personally transfers the boxes of vaccine to Alaska Airlines where they are checked in as critical care shipments – the highest level of service available. After arriving in Bethel, AK, the Lynden agent receives the boxes and hand delivers them to hospitals in Bethel, Nome, Kotzebue and Barrow for distribution to village elders and front-line workers in those communities.

"For over 30 years, we have managed deliveries to remote Alaska communities," Bob explains, "but the vaccine shipments are different than anything else we have handled." Lynden provides white-glove service for each 40-pound box which is red-flagged as hazmat material. The vaccine is packed in dry ice and each box contains a GPS tracking device and temperature monitor.

Shipping COVID-19 vaccine"We never lose control of the boxes and have eyes on them during the entire journey," Bob says. Shipping paperwork is also vitally important so the federal rollout of vaccines is documented. Pictured right, Lynden employees offload a shipment of the COVID-19 vaccine in Kotzebue, AK.

The vaccine deliveries will continue this year along with Personal Protective Equipment (PPE) such as gowns and gloves to protect those administering the drugs. Boxes of dry ice are sometimes shipped along with PPE to ensure that the vaccine remains temperature controlled at destination. "There is no guarantee that the destination hospitals or other locations have enough dry ice, so it's considered a precautionary measure," Bob explains.

The boxes are tracked from origin to destination, so speed and timing is critical. "Lynden has a reputation for excellent service and on-time delivery, so we are all working as fast and efficiently as we can to uphold that standard," Bob says. "We want to get the vaccine to those who need it most and to protect our customers and their families." In addition to utilizing Alaska Airlines, Lynden Air Cargo was called into service to fly the vaccine to Kotzebue last month and will continue to make its aircraft available if needed. In 2009, the State of Alaska also relied on Lynden International to distribute the H1N1 vaccine to more than 400 locations.

Tags: Lynden International, Lynden Air Cargo, Shipping in Alaska, Lynden Capabilities

Lynden helps shore up stores for a new year

Posted on Tue, Jan 05, 2021

Shopping MallThe COVID pandemic put a strain on retail businesses this year and that was especially felt during the holiday season. “I don’t think any of our retail customers could’ve prepared for the massive changes brought on by the pandemic,” says Howard Hales, Lynden International Domestic Services Manager in Seattle. “COVID turned the world upside down and retail was hit hard. At the beginning of the shutdown this spring, we were in daily communication with our retailers. They needed to know where their product was along the supply chain and either stop shipments or store products at our warehouses until stores re-opened.”

The pandemic has been an elusive opponent for retail companies. Not knowing when stores could safely re-open, store managers played a waiting game wondering when conditions would improve enough to bring shoppers back into stores. According to Hales, retail companies are typically more than a year out on planning for their sales seasons. A whole supply and sales cycle is set based on shipping season-specific merchandise, and having the stores filled with that particular product in time for back-to-school or Christmas shoppers.

“When COVID hit, retailers were forced to shutter their stores for two to three months, and it broke that sales cycle,” he explains. “By the time they were able to start opening stores, they had merchandise on their shelves that had moved beyond the planned season, and new product was on the way or in their warehouses waiting to be moved to the stores.”

For Lynden’s long-time customers Gap and Old Navy, this overstock was both a dilemma and an opportunity. Their elegant solution made national headlines. Recognizing that the COVID crisis has left many families struggling to buy basic necessities like clothing, Old Navy donated $30 million of new clothing to American families. National and local charities, such as Delivering Good, helped distribute the clothing to those who needed it most. Gap asked Lynden to help coordinate the shipments to its major markets of Alaska, Hawaii and Puerto Rico.

“That decision created a whole new logistics cycle,” Hales says. “Gap had to source and supply all of their stores with packaging material so the merchandise could be boxed up and moved. They then had to coordinate the pickups with their local delivery providers for final delivery to the local charities.” As Gap’s primary transportation provider for Alaska, Hawaii and Puerto Rico, Lynden coordinated store recoveries in the three markets and redelivered more than 400,000 units to local charities. Old Navy and Gap also donated 50,000 reusable masks to Boys & Girls Clubs of America as many have remained open and operational throughout the crisis as a safe place for kids and families in underserved communities.

Lynden performed similar work for other retail customers. “We had two COVID-related shutdowns for TJ Maxx,” says Stuart Nakayama, Director of Strategic Accounts and Hawaii Trade Services in Los Angeles. “Working with our ocean carrier Pasha, we came up with a solution to help them safely store their products through both shutdowns.” Lynden also helped ship personal protective equipment (PPE) to Hawaii and distributed it to the stores there, as well as all Hot Topic clothing stores in Alaska, Hawaii and Puerto Rico upon re-opening of their retail locations.

“The trick was not all stores were opened at the same time, and store hours and availability of store personnel varied,” Nakayama says, “so our Lynden employees had to hold product and get creative on delivery dates and times.”

In addition to apparel, Lynden works with “essential” retailers consisting of restaurants, health and beauty, and grocery stores in national markets. “Service to these customers was, and still is, impacted by airline capacity and delivery networks to some degree,” Nakayama says, “but it’s slowly improving. This year we have seen many changes in our retail markets and shopping patterns. While we can’t predict future change, Lynden can be the constant amid the change for our retail customers.”

Tags: Lynden International, Community Service

Lynden Vice President Dennis Mitchell joins Airforwarders Association Board

Posted on Thu, Dec 17, 2020

Dennis MitchellLynden International Senior Vice President Dennis Mitchell was elected to the board of the Airforwarders Association (AfA) on Nov. 16.

The AfA serves as the voice of the air forwarding industry and represents nearly 400 member companies dedicated to moving cargo throughout the supply chain. The association's members range from small businesses with fewer than 20 employees to large companies employing more than 1,000 people and business models varying from domestic to worldwide freight forwarding operations. The AfA helps freight forwarders move cargo in the timeliest and most cost-efficient manner whether it is carried on aircraft, truck, rail or ship.

“Dennis is a highly respected member of the AfA that was selected by our membership for a board position. His skills and expertise in the transportation industry will help guide the AfA in its ambitious agenda toward continued success,” says Brandon Fried, AfA Executive Director.

Mitchell will be sworn in on Jan. 5 to serve a three-year term as one of eight AfA board members. Lynden International Vice President Laura Sanders also served a 12-year term on the AfA board from 1999 to 2012. Lynden International has been a member of the AfA for more than 25 years.

Mitchell brings 26 years of Lynden experience to his board position as well as background as a business owner. He owned his own customs brokerage firm from 1986 to 1994 prior to joining Lynden in Anchorage. He holds a bachelor’s degree in Business Administration and Supply Chain Management from the University of Alaska and is a licensed customs broker. Mitchell is also the former chair of the board of directors for the Anchorage Economic Development Corp.

Tags: Lynden International, Air freight, Lynden employees

Lynden companies deliver Clinic in a Can

Posted on Wed, Dec 02, 2020

Clinic in a Can being loaded into a HercLynden Air Cargo delivered a mobile medical facility, called "Clinic in a Can," to Western Alaska this fall bringing much-needed medical services to the small community of Naknek. Pictured to the right, Clinic in a Can is the brainchild of a doctor who began repurposing 20-foot containers as emergency medical clinics for third-world countries. Ethan Bradford, Lynden Air Cargo's Vice President of Technical Operations, put the project together.

Alaska West Express transported the mobile clinic from Wichita, KS to Tacoma where it moved via ship to Anchorage. Lynden Air Cargo took the last leg to King Salmon's Camai Community Health Center. "Protecting workers, Alaskans and our communities during the fishing season and year-round continues to be an important challenge in our state's COVID response," explains Mary Swain, Executive Director of the Camai Health Center. "We received grant money to purchase the mobile clinic, and we can transport it to wherever it is needed most." The clinic has proven so effective, she has requested two more to serve the region. "This was a good One Lynden door-to-door move from Wichita to Naknek," says Matt Jolly, Vice President of Sales and Pricing for Alaska West Express.

In another recent project, the Lynden companies worked together to transport two oversized turbines, one from Houston, the second from Kenai, to Prudhoe Bay, AK. Lynden International coordinated the transportation, which involved a charter flight on Lynden Air Cargo to Anchorage then truck delivery via Lynden Oilfield Services to two North Slope destinations.

Tags: Lynden International, Multi-modal shipping, Alaska West Express, Lynden Air Cargo, Shipping in Alaska, Shipping to Alaska, Lynden Oilfield Services, Lynden Capabilities

Lynden delivers PPE to frontline medical workers in Alaska

Posted on Fri, Sep 25, 2020

Lynden delivers PPEEarlier this year Northern Star Resources Limited, owner of the Pogo Gold Mine, donated $1.5 million worth of medical personal protective equipment (PPE) to Alaska communities with a focus on Fairbanks and the delta regions. Lynden International arranged customs clearance and Lynden Transport delivered the supplies to the communities which were then distributed by Foundation Health partners to doctors, dentists and health providers who have been unable to secure PPE on their own. "We value our partnership with Lynden and appreciate the help distributing these supplies," says Wendie MacNaughton, External Affairs Manager for Northern Star. The shipment, which was the largest donation received from private industry, included 12,500 isolation gowns, 100,000 N95 masks and 400,000 surgical masks. "Lynden International employees were glad we could assist Northern Star-Pogo navigate the import challenges that come with these PPE imports, and we're extremely grateful for their generous donation to Alaskan health care providers," says Keith Hall, Licensed Customs Broker for Lynden International in Anchorage.

Tags: Lynden International, Lynden employees, Lynden Transport, Shipping to Alaska, Lynden Capabilities

Lynden’s global humanitarian work grows

Posted on Wed, Sep 23, 2020

Lynden International multimodal capabilitiesLynden International supports humanitarian, relief and health programs in many challenging, underdeveloped corners of the world. As a global freight forwarder, Lynden serves as a logistics partner for customers by simplifying complex logistics requirements during health crises and natural disasters.

In Seattle, Fred Hutchinson Cancer Research Center works with Lynden to help meet its goals of researching and fighting cancer globally, including low- and middle-income countries, as well as supporting COVID research efforts today. Lynden coordinates and ships materials and supplies to Uganda and other destinations to support the Global Oncology group and laboratories within its research group in Uganda.

Fred Hutch is just one customer of many that Lynden International’s Global Health and Humanitarian group is attracting during the COVID crisis. “This part of our business is growing, and we are receiving praise from our customers,” says Lynden International President John Kaloper. “We are proud to be associated with these life-saving medical and research groups, and Fred Hutch is a recognized leader in this field.”

Lynden’s ability to call upon the multimodal capabilities of its sister companies for air, sea or surface transportation allows customers to trim costs, set reliable timetables and budgets and take advantage of knowledgeable, experienced planning resources. “Our experience with global transportation and logistics means that we take on the challenges of this type of coordination so U.S. government agencies like FEMA, USAID, multi-national companies, non-profit organizations, and other businesses can concentrate on assisting those in need,” Kaloper explains.

Lynden’s recent work includes the shipping and warehousing of Personal Protective Equipment (PPE) from China, temperature-controlled shipping of frozen COVID test kits, movement of biological material for use in the search for a Coronavirus vaccine, and handling other fragile and sensitive freight for global customers.

Tags: Lynden International, Multi-modal shipping, International shipping, Relief Efforts, Emergency Response

Lynden International's overnight turnaround for charter of PPE

Posted on Wed, Aug 26, 2020

Lynden International teamThis hearty band of Lynden International employees was ready and waiting for a FedEx charter flight of personal protective equipment (PPE) arriving from China to the Anchorage airport earlier this year. They quickly unloaded five 53-foot containers worth of masks, gowns and other materials and palletized it for next-morning delivery to the Alaska Department of Health and Social Services warehouse. According to Regional Vice President Rick Pollock, most employees were working remotely at the time, but the group immediately responded to the call to action and worked late into the night to get the work done. After the Alaska governor made the request for PPE supplies for Alaska's frontline workers, Lynden worked with FedEx and other partners to coordinate the charter, sourcing suppliers in China and handling customs. "From the first planning call in March to the plane landing in Anchorage, Lynden was with us every step of the way. They are a great partner and we are appreciative of their logistical support during the COVID pandemic response," says Heidi Hedberg, Director of Public Health, Alaska Department of Health and Social Services.

Tags: Lynden International, Lynden employees, Lynden Capabilities

Lynden employees help deliver medical supplies to Lebanon

Posted on Fri, Jun 05, 2020

PortEarlier this year Lynden International's Wendy Pavlik, Dave McGeath and Ollie Ladd had to keep calm and carry on while waiting out a blocked ocean shipment to Lebanon for nonprofit partner Hearts in Motion.

A full container-load of donated medical supplies, including walkers, bandages and wheelchairs, was loaded in Schererville, IN destined for Lebanon. Unfortunately, as the shipment was enroute, protestors shut down government and blockaded streets in Lebanon. Wendy and Dave kept in close touch with their contacts at Hearts in Motion to let them know that they were doing all they could to resolve the restricted shipment.

The container was consigned to the Government of Lebanon but protesters targeted anyone in the government as part of the corruption problem, so none of the government officials that normally would release the container from the port were in a position to do so. After three months of effort, an inside diplomatic contact secured approval to take delivery of the container and distribute the contents.

"The end result is that our professional perseverance provided the support our customer needed. The work Lynden employees do to serve challenging international locations keeps the Lynden name high above all others," Ollie says.

Tags: Lynden International, Lynden Capabilities

Lynden companies provide community support

Posted on Wed, Apr 01, 2020

Bristol Bay Angels basketball team with Don Hansen and Mike MorrisLynden's Cora Fong-CongelliereLynden companies showed their support to local organizations this winter in Alaska and California. Alaska Marine Lines Account Managers, Mike Morris (above, far left) and Don Hansen (above, far right), pose with the Bristol Bay Angels basketball teams at the Alaska Marine Lines Sockeye Classic in Naknek, AK. Alaska Marine Lines is the primary sponsor for the tournament, which rotates between Naknek and Dillingham each year.

Members of Lynden International's Los Angeles team gave back to the community at the Genesis Invitation Golf Tournament. Lynden team members, Cora Fong-Congelliere (right), Kelly Sayles and Stuart Nakayama served beverages at the tournament with all proceeds supporting Breast Cancer Angels. The Angels program provides financial and emotional assistance to breast cancer patients and families as they undergo treatment.

Tags: Lynden International, Community Service, Alaska Marine Lines, Lynden employees

Lynden employee proves that 'any friend of yours is a friend of mine'

Posted on Fri, Feb 21, 2020

Giovanna AquilinoMany Lynden employees think of their coworkers as their work family which was illustrated by New York Senior Account Executive Giovanna Aquilino. When a fellow Lynden International employee needed a favor, she quickly agreed, even though she had never met Dan Gotham. Dan had a friend whose 13-year-old daughter was connecting on a flight from Australia to Miami at JFK. Her flight was delayed and then cancelled. "Dan was worried about her connection and reached out to see if I could contact her through the airline," Giovanna says. The young woman was stranded at the airport alone and due to many weather cancellations would have been directed to a hotel to stay. After speaking to her mother Giovanna offered to rescue her and have her stay at her home. "I am not a hero, only a person with a heart," she says.


Tags: Lynden International, Lynden employees

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