Lynden continued its tradition of donating transportation of food and supplies for the 2018 Yukon Quest 1,000-mile sled dog race this winter by participating in the annual Fairbanks Food Drop event in January. Alaska West Express Drivers Brian Ambrose and James Elliott picked up freight in Whitehorse to support the mushers and their dog teams. Lynden Transport is also an event sponsor. Canadian Lynden Transport Dispatcher Deanna Benson received a call from race organizer Alex Olesen one day. "He said his uncle was curious about how things were going with the shipment," Deanna says. "The uncle turned out to be Lynden retiree Steven Reilly. What a small world!" Image from the Yukon Quest video. View the video and the food drop process at https://youtu.be/t5ijcCWoTvk?t=45.
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Lynden Transport Account Manager Dennis Flajole (right) and Brown Line Sales Manager Steve McQueary spoke to students at the University of Washington in December as part of an annual transportation seminar hosted by the Washington Agriculture and Forestry Education Foundation. It was Dennis' third year as a speaker at the seminar which Lynden customer Darigold sponsors each year. "The presentation was an excellent overview of the diversity of your organization and how important transportation is to both state and regional economies," writes Deborah Moore, Program Director for the foundation. "After the presentation the students had questions about issues we're facing in the industry," Dennis says, "but they were more impressed with the services we provide and the amazing places we provide them. Every year I have students express interest in working for Lynden. This year two people asked me for contact information and said they wanted to work for us in Alaska."
Three Lynden drivers qualified for and participated in the National Truck Driving Championships Aug. 9-12 in Orlando, FL. More than 400 drivers competed in the event which is a gathering of the best-of-the-best truckers from California to Maine. Brian Ambrose of Alaska West Express took 15th place in the Sleeper Berth, Jack Sorensen of Lynden Transport placed 32nd in the Tank Truck category and Edward Tuia of Alaska West Express came in 41st in the five-axle.
Congratulations are in order for many Lynden drivers who competed in truck driving competitions in Alaska and Washington this spring. At the Alaska Trucking Association’s (ATA) annual truck rodeo in Anchorage, Alaska West Express Driver Brian Ambrose was named overall champion for the second year followed by Eddie Tuia in second place. Eddie also took first place for Alaska West Express in the 5-axle van category with Doug Longerbone of Lynden Transport taking second place.
Other first-place finishers included Jack Sorensen in the Tanker and Brian in the Sleeper Divisions. Al Guettinger and John Schank took first and second places respectively in the Old Geezer category. John was also named 2017 Alaska Driver of the Year for the second time. Other Lynden drivers competing were: Randy Estrada, Lynden Transport, third in the flatbed category; James Elliott, Alaska West Express, tenth in the 5-axle; Greg Sims, Lynden Transport, eleventh in the 5-axle; Tanner Heisler, Lynden Transport, fifth in the 4-axle; Ray Sorenson, Lynden Transport, fifth in the 3-axle and Clayton Bonty, Lynden Transport, sixth in the flatbed division. Dan Jenkins of Lynden Transport competed in the Washington competition, placing fourth in the flatbed class.
"We are always proud of the drivers who come out to represent the Lynden companies," says Richard Hennagin, Lynden Transport Safety Supervisor. "They are up against the best in the business, which makes their top place finishes even more impressive."
When John Schank started driving for Lynden Transport in 1975, he probably never imagined he would be named the Alaska Truck Driver of the Year, not once, but twice. The Alaska Trucking Association (ATA) presented John’s award this summer at a special event in Fairbanks. In addition to that honor, John was recognized for setting a new record as the first Lynden Transport driver to log 40 years of safe driving – 5,360,000 miles to be exact. Starting with the opening of the Dalton Highway in 1975, John has been driving one of America’s most treacherous roads: the haul road between Fairbanks and Prudhoe Bay. The haul road is known for extreme grades and extreme weather. John still drives the route today, making the 1,000-mile round trip twice a week.
"John is a true professional," says Lynden Transport President Paul Grimaldi. "He was named ATA Driver of the Year in 2014 and participates in the annual ATA truck driving championships each year. He received a letter of commendation in 2014 from former Governor Sean Parnell for his driver of the year award and from Governor Walker for his awards." He also received a letter of congratulations from Joe Marushack, President of ConocoPhillips Alaska, and Janet Weiss, President of BP Alaska, for helping these Lynden customers continue to safely perform their work.
"Receiving the ATA Driver of the Year again this year, along with his award for 40 years of safe driving for Lynden Transport, makes us all very, very proud," says Paul. The highlight of John’s career was being chosen to transport the 2015 U.S. Capitol Christmas Tree from Seward to Anchorage and from Seattle, WA to Washington D.C. "It was my honor," John says. "I stopped along the way for community events and met a lot of kids who thought I was Santa taking the Christmas tree to the White House. I’ll never forget it."
"For 43 years, John has been climbing behind the wheel and doing his job safely and as the quiet professional," says Lynden Chairman Jim Jansen. "He exemplifies the Lynden Everyday Heroes who consistently, efficiently and safely serve our customers. John has set the standard for drivers on the haul road with a spotless safety record. We are proud of him and his commitment to safety while driving in the most challenging conditions in the nation."
Lynden Transport’s 21st award and fifth consecutive No. 1
Lynden Transport was awarded its fifth consecutive No. 1 ranking and its 21st overall Quest for Quality Award in the 2017 awards issued by Logistics Management magazine. Lynden Transport received the highest scores among Less-than-Truckload (LTL) western regional carriers in the on-time performance, value, and equipment & operations categories and topped the overall weighted scores.
“We are extremely proud of our No. 1 ranking again this year,” says Lynden Transport President Paul Grimaldi. “We strive to help customers utilize the full range of Lynden’s capabilities and ‘only pay for the speed they need’. Our top marks in the on-time performance and value categories confirm that our efforts are making a difference to customers.”
“What makes the Quest for Quality Awards stand out in the market is the fact that the winners are determined by the readers of Logistics Management - the buyers of logistics and transportation services who put these carriers and service providers to work around the clock and around the globe,” said Michael Levans, Group Editorial Director of Peerless Media, LLC., the publisher of Logistics Management.
Logistics Management’s Annual Quest for Quality Awards is the culmination of a six-month research project conducted by Peerless Research Group. For more than three decades, Quest for Quality has been regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence. This year 5,437 logistics and supply chain decision makers cast their votes.
The annual Earth Day celebration is a good time to recognize Lynden employees who continue to do more with less, decreasing their energy use while improving safety and productivity. Since 2008, nearly 50 energy efficiency upgrades at Lynden facilities have led to the reduction of 2,350 megawatt hours of electricity and nearly 7 million British Thermal Units (BTUs) of heating fuel and natural gas per year.
According to Anna Deal of Lynden’s Green Initiative, that’s the equivalent of the average energy used in 167 homes or 335 passenger vehicles in one year! "Some of the most impressive reductions at Lynden have come from steady and consistent efforts and continuous improvement," she says.
For example, Lynden Transport’s Anchorage Service Center has reduced its heating fuel use by 20 percent over the last eight years by repairing insulation, sealing air gaps in the dock doors and dock plates with rubber, and installing new dock shelters. Most recently, a new direct digital controlled thermostat is reducing natural gas use even further. The Anchorage team invested in a series of lighting upgrades that has reduced electricity use by 20 percent, despite adding eight electric forklifts.
"One of the unexpected benefits of using electric lifts is the CO2 fan no longer kicks on in the cross-dock," says Richard Hennagin, Lynden Transport Safety Manager. "In a way, the lifts run for free because the fans are no longer pushing warm air outside or using electricity to run."
Similarly, the LTI, Inc. Service Center in Lynden, WA has reduced its overall electricity use by 37 percent since 2008. Employees have upgraded old lighting and HVAC systems, installed LED lights in the remodel, and most recently, yard lights were replaced with LEDs.
"One of the most exciting changes in the last few years is the number of Lynden facilities moving to LED lights," Anna says. "These lights give better quality light that mimics natural daylight while using a third of the energy. They last longer, so don’t need to be replaced as often. They are dimmable and turn on instantly, so they work well with smart sensor technology and there’s no mercury to dispose of when they do burn out."
More improvements throughout the companies:
ALASKA WEST EXPRESS
Alaska West Express in Fairbanks has some of the highest energy costs of any Lynden facility due to a lack of energy options, cold temperatures and the size of the 30-acre facility. Over the last few years the team replaced high wattage lights in the maintenance and tank-cleaning facilities as well as 76 yard lights with energy efficient LED lights. They reduced their electricity usage by 14 percent with a 2.5 year payback to recoup costs. "The best part is, the guys in the shop don’t have to wear their headlamps around anymore," says Gage Schutte, Alaska West Express Service Center Manager.
ALASKA MARINE LINES
Alaska Marine Lines began testing LED lights in the Seattle yard in 2015. "With a payback of less than three years and a 20-year lifespan, it seemed like a no-brainer," says Mark Gaska (now with Alaska West Express in Tacoma). Since then, M&R interior and exterior lights and salt tent lights have all been replaced with LEDs and smart sensors that adjust lighting output based on daylight levels and movement. Most recently, Alaska Marine Lines in Seattle became the first port facility in the world to use stadium style LED lights to light the yard.
"The truck entry lane in Yard 5 needed additional light for safety and security. Rather than disrupting operations and trenching power to install a new pole, we decided to use high mast LED lights. The difference is literally night and day. The safety crew and especially the night crew are very happy," says Tom Crescenzi, Alaska Marine Lines Service Center Manager.
LYNDEN TRANSPORT—Lower 48
Lynden Transport in Fife recently replaced lighting in the cross dock and yard (see photo on page 1). "The biggest benefit is safety," says Keith Johnson, Safety Supervisor. "After we moved to electric lifts, you couldn’t hear the lift approach over the buzzing sound of the old lights. The LED lights are quiet and the crew is able to read paperwork without going to the forklift for light." Lynden Transport Service Centers in Soldotna and Fairbanks also recently replaced their yard lights with LEDs.
"Even with all of the reductions at Lynden facilities to date, there is still a huge opportunity to reduce energy use further," Anna says.
Lynden Transport's 20th award and fourth consecutive No. 1
Lynden Transport was awarded its fourth consecutive No. 1 ranking and its 20th overall Quest for Quality Award in the 2016 awards issued by Logistics Management magazine. Lynden International also earned a No. 1 ranking for the second consecutive year and its 15th Quest for Quality Award.
Lynden Transport ranked highest among Less-than-Truckload (LTL) western regional carriers and Lynden International was the winner among Airfreight Forwarders. Lynden Transport received the highest scores in the information technology, customer service, and equipment & operations categories and topped the overall weighted scores. Lynden International was rated highest in the performance, value and customer service categories with a weighted score well above the other national and international airfreight forwarders.
"When you consider the challenging environment for transportation and logistics service providers, earning a No. 1 ranking is quite an accomplishment. We are very proud to be at the top year after year," says Lynden Transport President Paul Grimaldi. "We celebrate this achievement with our dedicated employees who provide quality service to our customers each day."
"We thank our customers for recognizing us again and our employees for taking good care of our customers and earning a top ranking for a second consecutive year," says Lynden International President John Kaloper. "This prestigious award reflects our commitment to providing quality service, on-time performance and value to our customers."
For more than three decades, Logistics Management's Quest for Quality Award has been regarded as the most important measure of customer satisfaction and performance excellence in the transportation and logistics industry. The results are the culmination of a six-month survey of 4,725 ballots cast for the 'best of the best' in service across a number of critical criteria, including: on-time performance, equipment & operations, value, information technology and customer service. To be a winner, a company had to receive at least five percent of the category vote. Voting is by invitation only and the voter must have had experience with that particular provider at some point over the past year.
Gas tank drained. Check. Battery cables tied back. Check. Original Bill of Sale and shipper photo ID. Check.
After 18 years at Lynden International and countless global shipments, International Agent Colleen Delaney knows what is needed to ship just about anything overseas. Automobiles have become her specialty over the past few years as she handles the safe ocean transport of vintage automobiles from the U.S. to the U.K. for London-based American Legends, LLC. “We don’t typically ship vehicles, due to the extensive paperwork and customs requirements, but we will handle this type of shipment for customers who approach us with these special requests,” she says. So far, Colleen has handled the transport of Corvettes, Mustangs, Ferraris, a 1965 Buick Riviera and she is preparing to ship over a Trans-Am from the Smokey and the Bandit film and a replica of the General Lee, a 1969 Dodge Charger from the TV show The Dukes of Hazzard.
When it comes to loading and securing the valuable automobiles into containers Lynden turns to trusted partner SeaPac Transportation Services of Seattle. “We use SeaPac for all our ‘special needs and delicate handling’ FCL shipments,” Colleen says. President Paul Kimball was Lynden Transport’s Vice President of Administration in the 1970s and understands the Lynden brand of customer service and excellence. In addition to cars, engines and other specialty parts are palletized and shipped via ocean for the company. “SeaPac is the best of the best in this area. We won’t partner with just any company – we require top notch service to keep our customers happy,” Colleen explains.
The export of vehicles requires an extensive amount of paperwork. The original title and Bill of Sale is required by customs to prevent stolen freight. Customs filing must also be presented 72 hours prior to the sailing of the vessel so that the vehicle is available for inspection by customs if they so choose. “Lynden International offers this premium service at reasonable prices compared to other forwarders,” Colleen says.
Most of the classics that Lynden ships for American Legends are headed to auctions in London or are sold to car collectors throughout Europe.
For the fifth year, Fred Meyer, The Salvation Army Alaska Division and Lynden Transport teamed up to provide new coats for children throughout Alaska through the Coats for Kids program. The program helps prepare Alaska's neediest schoolchildren for winter. More than 4,500 Alaska students received free winter coats. The shipment arrived in Anchorage courtesy of Lynden Transport, in cooperation with Totem Ocean Trailer Express, and was unpacked and sorted with the help of Fred Meyer volunteers. Lynden Transport donated the shipping costs of the coats from Fred Meyer's distribution center in Chehalis, WA to Anchorage and donated shipping to the following communities: Cordova, Fairbanks, Kodiak, Angoon, Ketchikan, Haines, Hoonah, Juneau, Kake, Kenai, Klawock, Petersburg, Sitka and Wrangell.
"One of the deliveries was made to a community of 500 between Nome and Kotzebue and the town is still abuzz with the excitement of Operation Santa Claus," says Jenni Ragland of the Salvation Army. "I heard from one of the community members about a family with three boys that was in particular need of winter coats. They had been wearing the same light jackets for a year. The look on the 12-year-old's face was wonderful. He tried not to show it, but he was very proud and happy. He couldn't keep himself from hugging the coat to his chest. Thank you so much for all you do. You really touch lives."