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Lynden Transport and Lynden International 2018 Quest for Quality winners

Posted on Tue, Aug 07, 2018

2018 Quest for Quality AwardLynden Transport was awarded its sixth consecutive No. 1 ranking and its 22nd overall award in the 35th annual Logistics Management Quest for Quality Awards, receiving the highest scores among Less-than-Truckload (LTL) western regional carriers in the on-time performance and information technology categories and topping the overall weighted scores. Lynden International achieved strong results in the air freight category, earning its 16th Quest for Quality award.

“We work hard every day to be the best of the best and, for the 22nd time, we’re honored our customers have recognized us with a Quest for Quality Award. We are incredibly humbled to be ranked at the top for six years in a row,” says Lynden Transport President Paul Grimaldi. “The credit goes to our dedicated drivers, customer service representatives, support staff, and the entire Lynden Transport team. We intend to keep the momentum going by continuing to provide the Lynden brand of service to our customers.”

“Our employees are the key ingredient in our excellent customer service and our many years of Quest for Quality Awards,” says Lynden International President John Kaloper. “The air freight industry is challenging and competitive and we strive to provide the best on-time performance, service and value."

For more than three decades, Logistics Management’s Quest for Quality Awards has been regarded as the most important measure of customer satisfaction and performance excellence in the transportation and logistics industry. The results are the culmination of a six-month research project conducted by Peerless Research Group. Thousands of ballots are cast and counted to determine the leaders across a number of critical criteria, including: on-time performance, equipment & operations, value, information technology and customer service. To be a winner, a company had to receive at least five percent of the category vote.

Tags: Lynden International, Logistics Management magazine, Quest for Quality Award, Lynden Transport

Lynden gets it done for North Slope customer

Posted on Fri, Jul 20, 2018

LINT Antonov 124 move of pump house to PBYLynden International's Anchorage crew has coordinated many charters, but rarely do they involve one of the world's largest commercial cargo aircraft, the Antonov 124. "When one of our customers 'rings the bell' and needs an 82,000-pound, 60-foot-long, 11-foot-high mud pump house for their North Slope Exploration project, guys like Jeff Pennell, Regional Operations Manager with Lynden International, answer the call," says Senior Account Executive Nick Karnos.

In his 32 years at Lynden, Jeff says there have only been a handful of times he had to hire an aircraft this big to haul freight. "It's no big deal to make this type of move happen," he says modestly. "This is no different than any of the other charters we set up, the freight and the airplane are just a little bigger."

But, in fact, the move was a big deal. The customer was losing almost a million dollars a day waiting for the emergency freight with a crew and drill rig standing by. It required finding the specialized aircraft, coordinating the movement of freight from the shipper in Houston to the airport, loading equipment on the ground, ground handling and the subsequent movement from Fairbanks to Alaska's North Slope. Jeff relied on the expertise of Steve Willford, Project Manager with Alaska West Express in Fairbanks for specialty equipment and handling. Once the freight arrived in Fairbanks, it was unloaded, trans-loaded to a separate trailer, then sent 400 more miles to Deadhorse. From Deadhorse, it went over an ice road to an island in the Arctic Ocean where crews were waiting.

"And if the move wasn't complex enough, Jeff added 20,000 pounds of wire spools to the Antonov load since there was more space available," Nick explains. The AN-124 eventually landed in Fairbanks at 2:36 a.m., where Alaska West Express was already positioned to get the freight moving north to Prudhoe Bay. "Round-the-clock communications and near constant updates on the cargo, aircraft and other equipment are appreciated by all stakeholders, but a little tough on the sleep cycle for guys like Jeff and Steve, not to mention our customers," Nick says. "This project started with inquiries to Lynden Transport, Alaska West Express and Lynden Air Cargo for solutions, then it fell squarely into Lynden International's scope," Nick says. "It was truly a One Lynden project."

Tags: Lynden International, Alaska West Express, Oversize shipping, Lynden Air Cargo, Lynden Transport, Charter Move

Lynden's Jack Sorensen named 2018 Alaska Truck Driver of the Year

Posted on Wed, Jun 27, 2018

Lynden Transport Driver Jack Sorensen was recently named the 2018 Alaska Truck Driver of the Year by the Alaska Trucking Association (ATA). Lynden drivers have been named Driver of the Year four out of the past five years. Lynden Transport Driver John Schank received the award twice – in 2014 and 2017 – and Alaska West Express Driver Brian Ambrose was recognized in 2016. Brian was named second place overall champion of this year's competition on May 19 as well as taking first place in the sleeper truck class.

ATA Truck Driving Championships 2018
Pictured above from left: Jim Jansen, Justus Uphus, Jack Sorensen, Brian Aszmus, Doug Longerbone and Brian Ambrose.

"We are extremely proud of the professionalism and commitment our drivers exhibit every day on the job, but also the knowledge and skills they bring to the annual ATA truck driving championships," says Lynden Transport President Paul Grimaldi. "These drivers are the best of the best. They must complete a written knowledge test, a pre-trip inspection and a skills course as part of their participation."

Jack has earned many first-place finishes in the annual driving competition in Anchorage and has maintained an accident-free record for 34 years. He has traveled to the national truck driving competition seven times over his long driving career. "Driving in Alaska can certainly be a challenge with moose on the road year-round, tourists on the road in the summer and extreme weather in the winter," he says.

Lynden Transport Driver Doug Longerbone took first place in the five-axle category, Greg Sims, seventh place in the five-axle; Brian Aszmus, fourth in the stepvan and Cody McFarlane took fourth place in the four-axle class. Alaska West Express Driver Joseph George placed fourth in the five-axle, James Elliott took third in the four-axle and Edward Tuia placed fourth in the flatbed class.

 

Tags: Awards, Alaska Trucking Association, Lynden employees, Safety, Trucking, Lynden Transport, Drivers, Safety Award, Driver of the Year

Lynden Transport delivers a great white wonder

Posted on Wed, Jun 13, 2018

Helicopter fuselage loaded on truck in AnchorageLynden Transport looked like it was carrying a giant white goose recently as it transported a 22-foot by 8-foot helicopter fuselage and spare parts from Anchorage to Tacoma. The shrink-wrapped fuselage required a 53-foot stepdeck trailer and permits as well as a crane to lift it on and off the trailer. No straps were allowed over the cargo and Lynden's driver had to do some careful backing to position the trailer under the big load while it was hoisted at the pickup location. The final destination is Australia.

Tags: Trucking, Lynden Transport, Drivers

Lynden supports Yukon Quest with Fairbanks Food Drop

Posted on Wed, Apr 18, 2018

2018 Yukon Quest food dropLynden continued its tradition of donating transportation of food and supplies for the 2018 Yukon Quest 1,000-mile sled dog race this winter by participating in the annual Fairbanks Food Drop event in January. Alaska West Express Drivers Brian Ambrose and James Elliott picked up freight in Whitehorse to support the mushers and their dog teams. Lynden Transport is also an event sponsor. Canadian Lynden Transport Dispatcher Deanna Benson received a call from race organizer Alex Olesen one day. "He said his uncle was curious about how things were going with the shipment," Deanna says. "The uncle turned out to be Lynden retiree Steven Reilly. What a small world!" Image from the Yukon Quest video. View the video and the food drop process at https://youtu.be/t5ijcCWoTvk?t=45.

Tags: Community Service, Alaska West Express, Lynden Transport, Canadian Lynden Transport, Lynden Capabilities

Lynden representatives speak at UW seminar

Posted on Wed, Mar 07, 2018

Steve McQuery and Dennis Flajole speak at UW.jpgLynden Transport Account Manager Dennis Flajole (right) and Brown Line Sales Manager Steve McQueary spoke to students at the University of Washington in December as part of an annual transportation seminar hosted by the Washington Agriculture and Forestry Education Foundation. It was Dennis' third year as a speaker at the seminar which Lynden customer Darigold sponsors each year. "The presentation was an excellent overview of the diversity of your organization and how important transportation is to both state and regional economies," writes Deborah Moore, Program Director for the foundation. "After the presentation the students had questions about issues we're facing in the industry," Dennis says, "but they were more impressed with the services we provide and the amazing places we provide them. Every year I have students express interest in working for Lynden. This year two people asked me for contact information and said they wanted to work for us in Alaska."

Tags: Community Service, Lynden Transport, Brown Line

Lynden drivers compete in National Truck Driving Championships

Posted on Thu, Oct 26, 2017

Truck Driving Championships - National - FL.jpg

Three Lynden drivers qualified for and participated in the National Truck Driving Championships Aug. 9-12 in Orlando, FL. More than 400 drivers competed in the event which is a gathering of the best-of-the-best truckers from California to Maine. Brian Ambrose of Alaska West Express took 15th place in the Sleeper Berth, Jack Sorensen of Lynden Transport placed 32nd in the Tank Truck category and Edward Tuia of Alaska West Express came in 41st in the five-axle.

Tags: Awards, Alaska West Express, Lynden employees, Lynden Transport, Drivers, National Truck Driving Championships

Lynden drivers clean up at Alaska, Washington competitions

Posted on Wed, Sep 20, 2017

Truck Rodeo group shot 6-3-17.jpgCongratulations are in order for many Lynden drivers who competed in truck driving competitions in Alaska and Washington this spring. At the Alaska Trucking Association’s (ATA) annual truck rodeo in Anchorage, Alaska West Express Driver Brian Ambrose was named overall champion for the second year followed by Eddie Tuia in second place. Eddie also took first place for Alaska West Express in the 5-axle van category with Doug Longerbone of Lynden Transport taking second place.
Other first-place finishers included Jack Sorensen in the Tanker and Brian in the Sleeper Divisions. Al Guettinger and John Schank took first and second places respectively in the Old Geezer category. John was also named 2017 Alaska Driver of the Year for the second time. Other Lynden drivers competing were: Randy Estrada, Lynden Transport, third in the flatbed category; James Elliott, Alaska West Express, tenth in the 5-axle; Greg Sims, Lynden Transport, eleventh in the 5-axle; Tanner Heisler, Lynden Transport, fifth in the 4-axle; Ray Sorenson, Lynden Transport, fifth in the 3-axle and Clayton Bonty, Lynden Transport, sixth in the flatbed division. Dan Jenkins of Lynden Transport competed in the Washington competition, placing fourth in the flatbed class.

"We are always proud of the drivers who come out to represent the Lynden companies," says Richard Hennagin, Lynden Transport Safety Supervisor. "They are up against the best in the business, which makes their top place finishes even more impressive."

Tags: Awards, Alaska West Express, Alaska Truck Driving Championships, Lynden Transport, Drivers

John Schank earns second ATA Driver of the Year award, sets record for 40 years of safe driving

Posted on Thu, Aug 17, 2017

When John Schank started driving for Lynden Transport in 1975, he probably never imagined he would be named the Alaska Truck Driver of the Year, not once, but twice. The Alaska Trucking Association (ATA) presented John’s award this summer at a special event in Fairbanks. In addition to that honor, John was recognized for setting a new record as the first Lynden Transport driver to log 40 years of safe driving – 5,360,000 miles to be exact. Starting with the opening of the Dalton Highway in 1975, John has been driving one of America’s most treacherous roads: the haul road between Fairbanks and Prudhoe Bay. The haul road is known for extreme grades and extreme weather. John still drives the route today, making the 1,000-mile round trip twice a week.

John Schank 2017 next to truck.jpg"John is a true professional," says Lynden Transport President Paul Grimaldi. "He was named ATA Driver of the Year in 2014 and participates in the annual ATA truck driving championships each year. He received a letter of commendation in 2014 from former Governor Sean Parnell for his driver of the year award and from Governor Walker for his awards." He also received a letter of congratulations from Joe Marushack, President of ConocoPhillips Alaska, and Janet Weiss, President of BP Alaska, for helping these Lynden customers continue to safely perform their work.

"Receiving the ATA Driver of the Year again this year, along with his award for 40 years of safe driving for Lynden Transport, makes us all very, very proud," says Paul. The highlight of John’s career was being chosen to transport the 2015 U.S. Capitol Christmas Tree from Seward to Anchorage and from Seattle, WA to Washington D.C. "It was my honor," John says. "I stopped along the way for community events and met a lot of kids who thought I was Santa taking the Christmas tree to the White House. I’ll never forget it."

"For 43 years, John has been climbing behind the wheel and doing his job safely and as the quiet professional," says Lynden Chairman Jim Jansen. "He exemplifies the Lynden Everyday Heroes who consistently, efficiently and safely serve our customers. John has set the standard for drivers on the haul road with a spotless safety record. We are proud of him and his commitment to safety while driving in the most challenging conditions in the nation."

Tags: Awards, Alaska Trucking Association, Lynden employees, Safety, Trucking, Lynden Transport, Drivers, Safety Award, Driver of the Year

Lynden Transport voted #1 in 2017 Quest for Quality awards

Posted on Tue, Aug 15, 2017

Lynden Transport’s 21st award and fifth consecutive No. 1

Lynden Transport was awarded its fifth consecutive No. 1 ranking and its 21st overall Quest for Quality Award in the 2017 awards issued by Logistics Management magazine. Lynden Transport received the highest scores among Less-than-Truckload (LTL) western regional carriers in the on-time performance, value, and equipment & operations categories and topped the overall weighted scores.

“We are extremely proud of our No. 1 ranking again this year,” says Lynden Transport President Paul Grimaldi. “We strive to help customers utilize the full range of Lynden’s capabilities and ‘only pay for the speed they need’. Our top marks in the on-time performance and value categories confirm that our efforts are making a difference to customers.”

“What makes the Quest for Quality Awards stand out in the market is the fact that the winners are determined by the readers of Logistics Management - the buyers of logistics and transportation services who put these carriers and service providers to work around the clock and around the globe,” said Michael Levans, Group Editorial Director of Peerless Media, LLC., the publisher of Logistics Management.

Logistics Management’s Annual Quest for Quality Awards is the culmination of a six-month research project conducted by Peerless Research Group. For more than three decades, Quest for Quality has been regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence. This year 5,437 logistics and supply chain decision makers cast their votes.

Tags: Logistics Management magazine, Quest for Quality Award, Lynden Transport

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