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LTI, Inc. hauls world-famous Woodinville Whiskey

Posted on Wed, Feb 10, 2021

LTI, Inc. equipmentAdd award-winning whiskey to the long list of LTI, Inc.'s food-grade hauls. Woodinville Whiskey Co. recently called upon Lynden to haul its premium 140-proof whiskey from Woodinville, WA to its aging and bottling facility in Quincy, WA. LTI, Inc. drivers are also picking up the mash byproduct from the whiskey distilling process and delivering to a farm near Monroe, WA.

Because the whiskey is flammable, it qualifies as a hazmat, food-grade load which is one of LTI, Inc.'s specialties. "The project really is a good fit for our strengths as a carrier," says Business Development Manager Al Hartgraves. Al says the new project came about through company teamwork. While LTI, Inc. Driver Cesar Cortez was delivering a load to one of the wineries next door to Woodinville Whiskey, he was approached by one of the owners. He asked Cesar if LTI, Inc. could provide the same pickup and delivery service for his company to Eastern Washington. Cesar passed along the request to dispatcher Eric Bordynoski who got in touch with Al and soon a contract was under way.

"LTI, Inc. has never hauled whiskey before so specific equipment needed to be sourced and drivers trained for this type of hazmat transport," Al says. The maintenance team of Dave Seaman and Jerry Crisp jumped into action to secure the highly specialized food-grade hazmat trailers, DOT 407s, needed for the project. Although the whiskey is picked up in Woodinville and delivered to Quincy, the run begins and ends at LTI, Inc.'s Sunnyside facility due to the wash facilities located there.

LTI, Inc. equipmentSunnyside Driver Brandon Weaver, pictured right, was the first driver to haul the whiskey this fall, and he says it is a nice change from his usual route. "It's a lot of responsibility, too, though. Hazmat loads require an endorsement and intense focus, so safety is always on my mind." Driver Ed Flores is also hauling whiskey for the project.

The second part of the project is hauling the spent mash, which is grain left over from the distillation process. A full load is picked up each day from the distillery and delivered to a farm facility near Monroe where it is used to produce electricity for Qualco Energy. "The whole process is full circle and something we have not been involved in before," Al says. "It's an exciting new project for us to fully support the efforts of Woodinville Whiskey, and we will be bringing on more qualified drivers with this type of hazmat endorsement early in the year."

The grain for the whiskey is grown in Quincy which is where the whiskey is returned to age five to seven years before bottling. Woodinville Whiskey's expansion has positioned them to produce over 250,000 cases per year.

Tags: LTI Inc., United States, Bulk, Hazmat, Truckload

Lynden helps shore up stores for a new year

Posted on Tue, Jan 05, 2021

Shopping MallThe COVID pandemic put a strain on retail businesses this year and that was especially felt during the holiday season. “I don’t think any of our retail customers could’ve prepared for the massive changes brought on by the pandemic,” says Howard Hales, Lynden Logistics Domestic Services Manager in Seattle. “COVID turned the world upside down and retail was hit hard. At the beginning of the shutdown this spring, we were in daily communication with our retailers. They needed to know where their product was along the supply chain and either stop shipments or store products at our warehouses until stores re-opened.”

The pandemic has been an elusive opponent for retail companies. Not knowing when stores could safely re-open, store managers played a waiting game wondering when conditions would improve enough to bring shoppers back into stores. According to Hales, retail companies are typically more than a year out on planning for their sales seasons. A whole supply and sales cycle is set based on shipping season-specific merchandise, and having the stores filled with that particular product in time for back-to-school or Christmas shoppers.

“When COVID hit, retailers were forced to shutter their stores for two to three months, and it broke that sales cycle,” he explains. “By the time they were able to start opening stores, they had merchandise on their shelves that had moved beyond the planned season, and new product was on the way or in their warehouses waiting to be moved to the stores.”

For Lynden’s long-time customers Gap and Old Navy, this overstock was both a dilemma and an opportunity. Their elegant solution made national headlines. Recognizing that the COVID crisis has left many families struggling to buy basic necessities like clothing, Old Navy donated $30 million of new clothing to American families. National and local charities, such as Delivering Good, helped distribute the clothing to those who needed it most. Gap asked Lynden to help coordinate the shipments to its major markets of Alaska, Hawaii and Puerto Rico.

“That decision created a whole new logistics cycle,” Hales says. “Gap had to source and supply all of their stores with packaging material so the merchandise could be boxed up and moved. They then had to coordinate the pickups with their local delivery providers for final delivery to the local charities.” As Gap’s primary transportation provider for Alaska, Hawaii and Puerto Rico, Lynden coordinated store recoveries in the three markets and redelivered more than 400,000 units to local charities. Old Navy and Gap also donated 50,000 reusable masks to Boys & Girls Clubs of America as many have remained open and operational throughout the crisis as a safe place for kids and families in underserved communities.

Lynden performed similar work for other retail customers. “We had two COVID-related shutdowns for TJ Maxx,” says Stuart Nakayama, Director of Strategic Accounts and Hawaii Trade Services in Los Angeles. “Working with our ocean carrier Pasha, we came up with a solution to help them safely store their products through both shutdowns.” Lynden also helped ship personal protective equipment (PPE) to Hawaii and distributed it to the stores there, as well as all Hot Topic clothing stores in Alaska, Hawaii and Puerto Rico upon re-opening of their retail locations.

“The trick was not all stores were opened at the same time, and store hours and availability of store personnel varied,” Nakayama says, “so our Lynden employees had to hold product and get creative on delivery dates and times.”

In addition to apparel, Lynden works with “essential” retailers consisting of restaurants, health and beauty, and grocery stores in national markets. “Service to these customers was, and still is, impacted by airline capacity and delivery networks to some degree,” Nakayama says, “but it’s slowly improving. This year we have seen many changes in our retail markets and shopping patterns. While we can’t predict future change, Lynden can be the constant amid the change for our retail customers.”

Tags: Puerto Rico, Hawaii, Alaska, Lynden Logistics, United States, Retail, Community, 3PL

Lynden Air Cargo flies Paws Across Pacific

Posted on Fri, Dec 11, 2020

Paws Across Pacific flightHawaii's animal shelters had been overcrowded since the Wings of Aloha transfer program that provides off-island adoptions was paused due to the COVID pandemic. Air Charter Service, Wings of Rescue, Greater Good Charities and The John R. Peterson Foundation came up with the perfect solution: the largest pet rescue flight in history. But they needed a plane. A big plane. One large enough to carry nearly 600 dogs and cats collected from five shelters across Hawaii.

Enter Lynden Air Cargo and its flight crew. On a Wednesday in late fall, dozens of staff, volunteers, and foster families worked day and night to prepare the animals for the long journey to Seattle where they would receive a second chance in new homes. Dubbed the Paws Across Pacific flight, it took months to coordinate.

"Thomas Howe of Air Charter Service reached out looking for a unique solution to a unique requirement, which we felt was right up our alley," says Dan Marshall, Lynden Air Cargo Charter Manager. "We were able to fly our C-130 aircraft from Oakland, CA to each location to pick up the animals and reduce the loading and unloading that other operations would require by using a spoke/wheel approach. We linked the four locations together and then launched from Hilo direct to Boeing Field in Seattle."

Island by island, kennel by kennel, hundreds of shelter animals made their way into the massive Hercules. Most of the animals were already adopted upon landing in Seattle and around 120 of the cats and dogs continued their journey to shelters in Washington state, Oregon, Idaho, and Montana. The flight was covered by national media and provided some heartwarming good news for many people who are overwhelmed by pandemic updates.

"It was a pleasure to be involved in this monumental transport of pets," Dan says. "Our crews reported that the Greater Good team was one of the most organized and efficient groups we have ever encountered. Thomas Howe pulled it all together and ran an excellent operation coordinating between all the groups involved, and we heard positive feedback about Lynden and our flight crew."

Amy Mills, an employee at Seattle Area Feline Rescue, sent a message about the project to Lynden's Facebook page. "I was on the receiving end of this flight. We were a destination shelter for some of the cats," she writes. "When the plane taxied to the hangar and I saw Lynden Air Cargo on the side, it was an added bonus to the day. (Lynden patriarch) Hank Jansen was a neighbor of my grandparents in Lynden, WA. Lynden Transport will always catch my eye and make me smile. Thank you for helping all these pets and the people who work so hard to protect and care for them."

Lynden Air Cargo has transported many animals over the years, including whales, horses, bison and Icelandic ponies.

Tags: Lynden Air Cargo, Hawaii, United States, Charters, Air, Community

Brown Line supports the Salvation Army Helping Hands Food Bank

Posted on Fri, Jun 26, 2020

Eric Swatling and Salvation Army Captain Susan CassinEarlier this year Melissa Pace from Taylor Truck Driving School reached out to Brown Line after receiving a call from the Salvation Army Helping Hands Food Bank in Anacortes, WA. "The food bank needed a refrigerated trailer to hold their food because they were replacing their freezer, which could take two weeks," explains Brown Line President Bill Johansen. "We said we would be glad to help." Brown Line Safety Supervisor Eric Swatling coordinated with the Salvation Army and delivered a truck and trailer himself. Eric is pictured right with Salvation Army Captain Susan Cassin in Anacortes.

Tags: Brown Line, United States, Grocery Chill and Frozen, Temperature-Controlled, Ground, Community

LTI, Inc. Idaho drivers deliver groceries for WinCo

Posted on Thu, Jun 11, 2020

LTI, Inc. carries groceries for WinCo FoodsLTI, Inc. drivers in Caldwell and Jerome, ID answered the call this spring when the supermarket chain WinCo Foods was hit with an unprecedented demand for groceries due to the shelter-in-place orders. WinCo's daily freight volumes grew from 2.4 to 7 million pounds of grocery products. "We agreed to help and quickly sent out trucks and drivers to the Boise, ID distribution center," says LTI, Inc. Operations Manager Gordy Sant. "Within the same day Caldwell drivers were hauling 400,000 pounds of groceries to several WinCo locations." In all, LTI, Inc. drivers hauled 3.4 million pounds of freight to various Idaho communities during the rush period. Jerome drivers also hauled loads to Salt Lake City, Western Oregon or wherever products were needed. "Everyone at LTI, Inc. pulled together to cover shifts for these drivers so we could assist in this emergency situation," Gordy says. "We continue to haul groceries for WinCo as needed. This is a great example of how Lynden and its people can quickly diversify and an opportunity to show our strength in an area outside of the milk industry."

Tags: LTI Inc., United States, Grocery Chill and Frozen, Retail, Truckload

Lynden employee proves that 'any friend of yours is a friend of mine'

Posted on Fri, Feb 21, 2020

Giovanna AquilinoMany Lynden employees think of their coworkers as their work family which was illustrated by New York Senior Account Executive Giovanna Aquilino. When a fellow Lynden Logistics employee needed a favor, she quickly agreed, even though she had never met Dan Gotham. Dan had a friend whose 13-year-old daughter was connecting on a flight from Australia to Miami at JFK. Her flight was delayed and then cancelled. "Dan was worried about her connection and reached out to see if I could contact her through the airline," Giovanna says. The young woman was stranded at the airport alone and due to many weather cancellations would have been directed to a hotel to stay. After speaking to her mother Giovanna offered to rescue her and have her stay at her home. "I am not a hero, only a person with a heart," she says.


Tags: Lynden Employees, Lynden Logistics, United States, Community

Quick action keeps customer’s shipment safe

Posted on Wed, Jan 08, 2020

Lynden Logistics Delivery TruckLynden employees are known for getting freight delivered even when natural disasters present a challenge. When Hurricane Dorian was bearing down on the Bahamas and Florida last year, Lynden Logistics Operations Agent Craig Wilson made sure the customer was taken care of. "Two trucks were headed from Chicago to a boutique in Palm Beach, FL to deliver stone fixtures. The customer was nervous about the location flooding, so Craig made the decision to divert the trucks to our Miami dock, hold the freight and then deliver when the storm passed," says Chicago Operations Manager Jason Hiti-Shannon. "Credit goes to our Miami team who, with little notice, made last-minute arrangements to receive the freight and deliver it after the storm. They also were on a storm watch and had their own shipments and personal concerns to deal with. The situation was a great way to show the shipper that we care about their business and protecting their freight." According to Giovanna Aquilino, Lynden's Senior Account Executive in New York, the customer appreciated the extraordinary effort and she expects more business from them in the future.

Tags: Lynden Employees, Lynden Logistics, United States, Truckload, Ground

Lynden Logistics charters support military facility upgrade

Posted on Thu, Dec 05, 2019

Lynden Logistics wrapped up a project this fall assisting one of the largest U.S. government contractors as they upgrade naval base facilities worldwide. Starting in January, Lynden's Seattle and Miami teams started moving 11 oversized modules from Pennsylvania to Florida for barge transport to locations in the Caribbean.

"The huge loads required permits and night travel to minimize impact," says Senior Account Executive Eric Klunder. "They also required top secret escorts for barge travel and other special procedures due to military protocol." Eric relied on sister company Alaska West Express and Sales Manager Jim Earl to review the project specifications. Jim and his team are considered the experts in heavy haul and military assignments.

Lynden also arranged air charters to deliver a variety of construction materials to naval base sites. "We set up five charters from Miami using a Saab 340-A prop plane and four charters using 737s for heavier items," Eric says.

Lynden teamInternational Operations Agent Michael Redmond and District Manager Sulaisa Rejo (pictured to the right) received the freight, consolidated it onto pallets and transferred it to the Miami airport for transport. The shipments contained lumber, concrete, caulking, epoxies and other chemicals that required dangerous goods paperwork and 'safety data sheets' for air clearance. Some of the materials required repacking and screening. All dangerous goods declarations were filed for the airlines and the flights were ready for takeoff.

The last 737 charter included something a little extra from Lynden's Seattle team. "Over the many months we worked with these customers, we heard that they had few creature comforts at their remote work site," says Kristina Jordan, District Operations Manager in Seattle. "We thought it would be nice to send them a little treat, so we had Sulaisa buy several boxes of Dunkin' Donuts for them."

Tags: Alaska West Express, Lynden Logistics, United States, Government and Military, Charters, Hazmat, Oversized/Heavy Haul, International

Supporting future Supply Chain & Logistics professionals

Posted on Wed, Oct 30, 2019

Highline Community College StudentsLynden continues its financial support of the Highline Community College Follow the Supply Chain Study Abroad Logistics Program. Recently, students toured an orchard in Wenatchee, then followed the apple shipments overseas to a market in Vietnam. "None of this happens without Lynden's support. We can't express enough thanks for helping these students—from so many diverse backgrounds—to learn about the supply chain," says Sam Kaplan, Director of the Supply Chain Management Program. Alaska Marine Lines Vice President Jake Maenpa serves on the advisory board for Highline College's Global Trade and Supply Chain Management Program. Lynden is one of six corporate donors funding the study abroad program.

Tags: Lynden, United States, Community, AML

Lynden employee climbs to new heights on Washington peaks

Posted on Wed, Oct 09, 2019

 

Lynden employee Patrick SloanPatrick Sloan, Software Developer II for Lynden Incorporated, has climbed Mount Baker, Mount St. Helens and Mount Rainier all in one year with his wife Rachel and members of a glacier climbing group. He is pictured above at the Mount St. Helens summit in April. "We have summited three of the five Washington glaciers with this climbing group," he says, "and we represent Lynden by wearing our green jackets."

Tags: Lynden, Lynden Employees, United States