Lynden International Account Executive Nanci Ruese and International Manager Colleen Fort averted a crisis for a mining customer last year when a scheduled flight to move oversized magnetic separators from Birmingham, U.K. to Vancouver, B.C. stalled. The flight was overbooked and suddenly there was no space available to the shipper.
“Three huge drums needed to go to a manufacturing plant in Vancouver for customization and then on to the mine in Platinum, AK,” explains Colleen. “The mine was shut down waiting for these parts.” Nanci and Colleen “beat the bushes” to find another flight and the drums were soon on their way to Seattle. “Talk about heavy,” Nanci says of the 81,000-pound load, “even the forklifts were complaining!”
From Seattle, the drums moved to B.C. via truck and on to the mine in Alaska after customization. “We actually feel our clients’ pain in these situations,” says Colleen. “Forwarders can step in and protect shippers’ interests, and we were happy to do so in this case.”
Photo: Lynden International Account Executive Nanci Ruese is dwarfed by the crate containing 81,000 pound magnetic separators bound for a mine in Alaska.