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Lynden International expands network with new service center in Edmonton

Posted on Wed, Jan 02, 2013

Lynden International, a full-service freight forwarding and logistics company, opened a new service center in Edmonton, Alberta, Canada, on January 1st. The new location adds a strategic link to Lynden's North American and Canadian network and will meet the increasing demand for transportation and logistics services for Canada's oil and gas industry.

Lynden International Oil Industry

"Lynden has served Canada for many years through Lynden Transport in Edmonton, Calgary and Whitehorse and we are pleased to now introduce Lynden's international services to our customers in the Alberta market," says Rob Clarke, Lynden International's Canadian Business Development Director. "We are expanding our long-established truck transportation offerings to include import and export services, freight forwarding, customs brokerage and logistics and warehousing to support oil patch customers who are taking advantage of the booming oil sands development. We also offer customers the capabilities of Lynden's worldwide forwarding and logistics network with its trademark customer service, advanced technologies and solutions tailored to meet customer's individual logistical needs. This service center will give new customers greater transportation options and improve service to our existing customers."

Lynden International logoThe new service center is located at the Edmonton International Airport in Nisku, AB. Lynden has locations all across Canada, including Calgary, Edmonton, Fort Erie, Toronto and Vancouver. As an international air and ocean freight forwarder with more than 50 locations in North America, Lynden International offers customs clearance and works with U.S. and Canadian customs, carriers, suppliers, vendors and buyers to arrange air, ocean or truck transportation anywhere in the world.

Tags: Lynden International, freight forwarding, Edmonton, Canada, freight logistics

Lynden helps Walmart bring Pitbull to Kodiak

Posted on Tue, Oct 30, 2012

pitbullFrom a Taco Bell promotion in Bethel to Pitbull visiting Kodiak, Lynden has provided support for several high profile projects in Alaska this past summer.  The Miami rapper visited Kodiak (population 6,300) after a marketing campaign invited people to go to Facebook and “like” the Walmart location where they wanted him to be sent. The promotion went viral when Boston Journalist David Thorpe suggested that people send Pitbull to the most remote Walmart in the U.S. When voting closed July 16, Walmart’s Kodiak location had more than 70,000 “likes” on its Facebook page, making it the clear winner.

“Walmart contacted us to help them get the stage and sound system equipment from Anchorage over to Kodiak in time for the show,” says Mark Graves, Lynden Transport Service Center Manager in Anchorage. “The timeline was very short and required loading two 28-foot trailers to move via ferry from Homer to Kodiak. The challenge was getting all this equipment moved back from Kodiak to Anchorage in one day because the vendors needed it for a concert the next day.” Lynden’s Anchorage and Kenai operations teams worked together to get everything loaded and moved to Homer in time to make the ferry and returned to Anchorage for delivery back to the vendors.

During his visit to Kodiak, Pitbull appeared at a community event at the U.S. Coast Guard base attended by about 250 people. The rapper also received the keys to the city and visited staff at the Kodiak Walmart (above) where he was presented with a survival kit that included bear repellent. Pitbull stayed in Kodiak for three hours before flying out to continue his tour.

Tags: Kodiak, Walmart, Pitbull, freight logistics, Alaska trucking, Lynden Transport, Alaska

Toyota names Lynden Transport Carrier of the Year for second year

Posted on Wed, Oct 10, 2012

For the second consecutive year, Toyota named Lynden Transport its Small/Support Carrier of the Year. Lynden was selected from 78 other carriers for providing excellent service in shipping Toyota parts throughout North America. “I am very proud of our team,” says Regional Sales Manager Bill Johansen. “This is a great accomplishment – especially two years in a row.”


2012 Toyota Award
Bill Johansen (center) with Nancy Greenburg and Jason Chappell of Toyota.

“Through rain, snow, sleet, ice, high seas and occasional landslides and floods, this carrier makes the deliveries, on time and with near zero damage,” reads Lynden’s nomination from Toyota. “They provide great account management, operational support and communication.  They work in precision with our shipping facilities and supporting logistics providers.  To them, this level of service is nothing special; it’s just part of being a member of the team.”    

Tags: shipping and project logistics, Toyota Logistics Partner, freight logistics, Lynden Transport

Lynden carefully orchestrates Dublin move for high school band

Posted on Wed, Jun 13, 2012

The Shorecrest High Shorecrest BandSchool Marching Band made its fifth trip to Ireland last March to play in Dublin's St. Patrick's Day Parade, and Lynden International played a supporting role by making sure that 76 instruments and 15 boxes of uniforms made it to Dublin with the students. The band includes 100 musicians accompanied by bagpipers and dancers and keeping track of all the musical “baggage” was a big job, according to Senior Account Manager Kevin Adderson.

“We were very aware that this was a special trip for the students, staff and parents,” he says. “They raised over $40,000 to go on the trip and the band was invited to play by the City of Dublin. Our Seattle team personally bought into the success of the project and knew it was a one-time shot. If we failed to get the instruments to Dublin on time, it would be a disaster for the school, the band, the parents and for the parade organizers.” 

Kevin started working on the move last fall when he received a call from Jim Zatloukal with the Washington Cultural Exchange. He says the biggest challenge was advance planning and then keeping the instruments together for shipping. “We had trumpets, bagpipes and a lot of odd-sized freight. We had to pick up the instruments at the school and get everything neatly boxed up and palletized to prevent damage while keeping costs down for the school. Our warehouse crew in Seattle and Dublin did a great job.” Lynden also set up a special “carnet,” or merchandise passport, to simplify the international customs process and eliminate duty tax on the 101 pieces traveling from the U.S. to Ireland and back.

Shorecrest band instruments on pallets resized 600Approximately 101 pieces flew from Seattle to Prestwick Airport on a cargo plane and were then trucked from Prestwick Airport to Dublin Airport where they were processed and released to the band members. After the parade performance, the students stayed on in Dublin while the instruments and other pieces were repackaged by Lynden for the return flight.

“The uniforms and band equipment all arrived back at the high school ahead of schedule and in great shape,” says Marc McCartney of Shoreline Schools. Shorecrest’s bagpipe band makes it unique among American high schools. Marc reports that the group won three awards during their Ireland stay including Best International Band.

Tags: Lynden International, international shipping, freight logistics, Shorecrest High School

Smooth moves for Lynden International

Posted on Thu, Apr 05, 2012

Lynden International pulled together a last-minute charter move of oversized scanners for the Transportation Security Administration (TSA) late last year. The scanners, weighing a total of 17,000 pounds, were needed at the Honolulu Airport immediately to replace malfunctioning machines used for scanning passenger luggage for explosives. 

“They were down to just one machine to scan passenger luggage for explosives at a very busy airport,” explains Juancarlos Cruz, District Manager at the Puerto Rico Over-sized scannersoffice. The Lynden team chartered a flight from San Juan to Los Angeles, handled all the rigging and packing, and set up another direct flight on a freighter into the Honolulu Airport. “It was a very complex move, but we knew it was a matter of public safety to get the machines to Honolulu as quickly as possible,” explains Juancarlos Cruz, Puerto Rico District Manager.  “Our team in San Juan with the help of Daniel Gotham in Houston and Roberta McClelland in Seattle pulled together to get it done”.

In another high-profile move, the Orlando and Newark offices handled the delivery of microphones and other audio equipment for use at the General Assembly of the United Nations Meeting at New York’s Warwick Hotel. Orlando Manager Danny LaVallee received a thank-you letter from customer ProLingo for Lynden’s outstanding service despite multiple last-minute schedule changes, Secret Service screenings and heavy security. “These events require time-sensitive deliveries, as well as good communication. All venues have heavy security and this meeting required several delivery time changes,” LaVallee explains. By keeping in contact between the Orlando and New Jersey offices, Lynden made all deliveries on time. “These deliveries were not easy, especially in a busy city like New York during UN week,” writes ProLingo Shipping Manager Julie Youmans. “Lynden made it seem effortless.”

Tags: Lynden International, freight logistics, oversize freight

Lynden establishes niche marketing for hotel industry

Posted on Tue, Aug 16, 2011

Lynden International is quickly establishing a niche market of helping hotels prepare for grand openings as well as assisting with upgrades and renovations. As it did for the Aava Whistler Hotel in British Columbia, Lynden has provided transportation and logistics services to several resorts and hotels over the past year.

“From chandeliers and carpet to lamps and chairs, we can move just about everything you might find in a hotel -- the whole shooting match,” explains Jim Taef, Lynden’s District Manager in Los Angeles.

For one customer, Lynden brought air shipments into its Los Angeles station from Turkey and China and arranged full truckload transport to a 100,000-square-foot warehouse near the building site. It also handled ground domestic shipments from Georgia, New York and New Jersey – all destined for the warehouse and later staging in the hotel.

The challenges included securing 20-foot pallet positions on aircraft for carpet manufactured in China, and coordinating shipments of raw materials from Italy and Mexico to China for manufacturing. The finished products were then shipped from China to Los Angeles. The global nature of the project kept Lynden’s customs crew and in-house brokers busy.

Taef traveled from Los Angeles to the hotel site every few weeks to oversee shipments coming into the warehouse and to troubleshoot any problems during construction. “We really can do it all for our hotel customers,” he says. “From international shipping, warehousing and delivery to the hotel site, we provide a variety of value-added services.” This complete package provides hotel management and construction teams with everything needed without the headache of dealing with multiple contractors and vendors.

Tags: Lynden International, hotel industry shipping, freight logistics

The "fine art" of shipping art

Posted on Mon, Aug 08, 2011

Elephant sculptureDave Coles squints into the Arizona sun as he watches a crane operator attach straps to a 40-foot Hapag-Lloyd container. With a whine, the crane’s boom slowly lifts the 18,000-pound box off the ground, pivots and carefully places it onto a waiting lowboy trailer. Visible just above the container’s rim are the undulating shapes of “Warrior” and “Octopus.” Part of the Strange Creatures collection created by internationally known artist Rotraut, the oversized aluminum sculptures are two of seven bound for the port of Los Angeles where they will be loaded onto a ship sailing for Fos Sur Mer, France.

Coles double-checks the container as it is secured for the 375-mile truck trip from Pleasant Valley, AZ to the California coast. It’s been six hours of precise loading – sculptures into container and then container onto trailer. Finally, the truck driver pulls away from the parking lot into the residential neighborhood and disappears around the corner.

Sculpture being wrapped

“These moves are always nerve-wracking due to the irreplaceable nature of the cargo,” he explains. Coles manages Lynden International’s Phoenix office and he says this project took eight weeks of advance planning. “We knew it would be challenging when we went to the studio to measure the sculptures and realized they wouldn’t fit neatly into a regular ocean container. Due to their irregular shape, we had to use an Open-Top container and cover the over-height sculptures with a tarp to protect them as they made their way west.”

The one-of-a-kind sculptures are just some of the many types of art Lynden International moves for Scottsdale art studio Tete A Tete. The studio and its Director Manuel Luiz count on Lynden’s care and attention to detail. “We have worked with Lynden for more than 10 years,” Luiz says. “They have done very well and given us peace of mind in shipping our art all over the world.” With art moves, the standards are high – and exacting.

Sculptures ready for wrapping

“The artists want what they want. The sculptures and paintings are their babies, and we must treat them accordingly,” says Phoenix Sales Manager Paul Till. “The ocean shipment of the sculptures could’ve been handled in a variety of ways, including loading the pieces onto a flatbed and containerizing them at the LA port, but they wanted to load the pieces into the container themselves at precisely 8 a.m. at the studio.”

The studio’s request for an Open-Top container had Lynden staff scrambling to locate one at a rail yard and transport it from Los Angeles to Phoenix by the load date. But as Till explains, “It’s not always about what’s easiest or the most expeditious. It’s about listening to the customer and making it work for them.”

The paintings and sculptures Lynden ships to France, Switzerland and other locales for Tete A Tete are often valued from $50,000 to $200,000 each and the shipments require detailed knowledge of customs rules and regulations. “We are true experts at export and import documentation,” Coles says. “On occasion we have shipped art on a temporary basis for exhibition and arranged for the studio to avoid paying duty tax when the art comes back into the U.S. Those charges can sometimes be as much as $2,000, so our knowledge and experience is an added value for our customers.”

Hoisting sculpture by crane

When it comes to choosing ocean or air, many art studios and artists select ocean for shipping heavy, oversized sculptures or multi-media work. And in the past few years, more customers are exploring ocean transport for economic reasons. Lynden offers specialized service and assistance for those new and returning ocean customers. “They can depend on us to take care of it – we will walk them through it and explain everything,” Coles explains. “We take a lot of steps and precautions to anticipate things that may happen, and we use carriers we know and trust.”

Tete A Tete isn’t Lynden’s only ocean customer, but the art studio certainly puts the staff through its paces and provides a unique showcase for the multi-modal transportation capabilities of the company. “They throw a lot of challenges our way; a lot of outside-the-box stuff, but we actually look forward to it,” Coles says. “Sometimes it requires finding new resources that we aren’t used to, but we start talking to people and beating the bushes, and we always manage to make it work. Isn’t that Lynden’s motto? We make the impossible possible.”

Tags: Lynden International, shipping art, international shipping, shipping and project logistics, remarkable shipments, freight logistics, Innovative transportation solutions

Lynden's innovative multi-modal plan shaves weeks off delivery

Posted on Tue, Aug 02, 2011

Earlier this year, Alaska West Express, Lynden Transport and Bering Marine Corporation teamed up to move a valuable rocket motor from Elkta, MD to Kodiak, AK for government contractor ATK. It was the first commercial move of its type to the launch facility and was completed in just five days compared to the usual three-week turnaround.

Innovative move

“Instead of shipping to Seattle and barging as this unit had moved previously, we proposed to truck the unit to Homer, AK inside a Lynden Transport heated van and use the Arctic Seal Bering Marine landing craft to haul the truck and trailer to Kodiak for transport to the launch facility,” explains Jim Earl, Terminal Manager for Alaska West Express in Tacoma. Due to the explosive material in the motor, Alaska West Express was required to maintain a controlled temperature and shock recorder environment on the journey north. Satellite tracking and dual drivers were also used because of the sensitivity of the unit. The innovative delivery plan allowed the truck to stay hooked to the trailer as it was carried across on the Arctic Seal saving the customer almost two weeks of transit time.

multi-modal shipment

Alaska West Express Drivers Dan and Michelle Henry carefully moved the unit up the highway, and Bering Marine Captain Jack Rasmussen and the Arctic Seal crew sailed across the gulf to Kodiak. The rocket motor was rated explosive hazard class so multiple permits were required by both the U.S. and Canada. “Jim Maltby and Alan Hoza jumped through some major hoops to secure permits on short notice, and Scott Hicks did a great job with highway-marine coordination and communicating with the customer,” Jim says. “It was nice to see Lynden teamwork in action, and it appears that we have secured a repeat customer."

Tags: Multi-modal shipping, Bering Marine, Alaska West Express, freight logistics, Lynden Transport, Innovative transportation solutions

Challenging Arctic Wolf drill rig move completed by Lynden

Posted on Thu, Jul 21, 2011

Canadian Lynden Transport and Lynden Transport handled a move from Prudhoe Bay, Alaska to Edmonton, Alberta for customer Akita Drilling this spring. The Arctic Wolf drill rig consisted of 32 loads, including six weighing 90,000 to 110,000 pounds each. These challenging loads were coordinated by Prudhoe Bay Manager Jesse Burget and his crew and moved to Fairbanks. Tom Cox, Larry Johnson and Lonnie Young secured the loads in Fairbanks making them road ready for movement into Canada. Timing was important as seasonal road restrictions were about to go into effect that would delay the heaviest loads from transport to Edmonton.

Artic Wolf drill rig move

“The Prudhoe Bay, Fairbanks and Edmonton crews did a great job making it all happen,” says Lynden Transport Manager Mark Graves. The last and heaviest load of the entire rig made it to Edmonton one day before the restrictions were in place.

“We moved this rig north about four years ago for the customer,” says Canadian Lynden Transport President Walter Rakiewich, “so it was nice to get the repeat business.”

Artic drill rig move from Edmonton

From left, Tom Cox, Larry Johnson and Lonnie Young with the substructure for the Arctic Wolf drill rig in Fairbanks.

Tags: Oil Industry, freight logistics, oversize freight, Canadian Lynden Transport

Lynden Transport named Toyota Logistics Partner of 2010

Posted on Thu, Jul 14, 2011

After reviewing the performance of all transportation carriers it uses in the U.S., Toyota gave Lynden Transport the highest marks and named the company its Small/Support Logistics Partner of 2010. For more than a decade, Lynden Transport has handled the weekly shipping of Toyota parts from its Fife, WA service center to dealers in Anchorage, Fairbanks and Juneau.

Toyota Logistics partner award
Photo: From left, Bill Johansen of Lynden Transport with Nancy Greenburg and Jason Chappell of Toyota.

“Lynden's ocean service remains unmatched in the industry. No other carrier is able to provide the same level of damage-free, on-time deliveries while maintaining outstanding customer service,” says Nancy Greenburg, Logistics Coordinator for Toyota. “We enjoy the business partnership we have built with Lynden over the years and look forward to many successful years to come.” Lynden is only the second carrier from the Toyota Portland distribution center ever selected for a national award. The award evaluation was based on the following criteria: cost/efficiency, invoicing, account management, safety, quality, damage, on time performance, equipment, manpower availability and process improvements.

“This award is a tribute to our operations and customer service teams for their day-to-day contributions,” says Lynden Transport Regional Sales Manager Bill Johansen. “We were very excited to receive this recognition.”

Tags: shipping and project logistics, Toyota Logistics Partner, freight logistics, Lynden Transport, top Alaskan companies

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