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Lynden Transport earns top score among all LTL regional carriers in Quest for Quality Awards

Posted on Mon, Aug 11, 2014

Quest for Quality AwardLynden Transport earned the top score among Less-than-Truckload (LTL) carriers in the Western Region in Logistics Management magazine’s 31st annual Quest for Quality Awards. Lynden swept the category, earning No. 1 rankings for on-time performance, customer service, equipment and operations and information technology. Its total weighted score of 53.01 was the highest among all carriers in the national LTL sectors of Western, Northeast, South/South Central and Midwest/North Central. This is the second year Lynden Transport earned the No. 1 ranking for on-time performance in the Western Region.

The Quest for Quality Awards go straight to the customers, asking shippers to evaluate providers on the following criteria: on-time performance, equipment and operations, value, information technology and customer service. This year the research group received 7,451 total responses—1,272 more than last year. In order to be a “winner,” a company had to receive at least five percent of the category vote. The result offers the logistics market a crystal clear look at not only the overall winner in any given category, but a list of companies that finished above the average. With this year’s award, Lynden Transport has received 18 Quest for Quality Awards.  

Quest for Quality logo“Lynden employees continue to put the customer first in every aspect of our day-to-day activities, and that effort is reflected in our scores this year,” says Lynden Transport President Paul Grimaldi. “We are very proud of our ranking in the LTL category and just as proud of our employees who provide top-notch transportation solutions to our customers.  We will continue to offer the most innovative service, whether in the form of information technology, fuel efficiencies, versatile equipment to increase pay loads, or helping customers plan and carry out successful projects in the oil and gas, mining or construction industries.” 

According to editors at Logistics Management magazine, “Lynden Transport is among the carriers who received the ultimate vote of confidence, posting the highest scores across our lists of critical service criteria. Those in the Regional LTL sector work tirelessly to manage the onslaught of increased regulation and related operational challenges while maintain top service levels.”

For more than three decades, Quest for Quality has been the transportation industry’s most important measure of customer satisfaction and performance excellence. Voting is by invitation only and the voter must have had experience with that particular provider at some point over the past year.

Tags: Logistics Management magazine, Awards, Quest for Quality Award, Lynden Transport

Logistics information at your fingertips

Posted on Fri, Aug 08, 2014

Lynden International Logistics Co., a Lynden company specializing in innovative and integrated logistics solutions for the healthcare manufacturing industry, provides portability and information access through its online portal system.

“Our web-based system is just one example of how Lynden continues to listen to its clients and invest in services to make it easier for them to do business with us,” says Kevin Gillies, VP and General Manager.

Clients can see their logistics activity online and in real time. Lynden’s system allows access to customer orders, previous day’s sales (week-to-date, month-to-date, and year-to-date), proof of delivery by shipment, carrier and delivery information, receipt and inventory status and reports in pdf or Excel formats.

Included in the Lynden Client Access System:

  • Dashboard View: Sales Recap - Previous day, WTD, MTD, and YTD
  • Customer Order & Sales: Drill down inquiry to the lot level details
  • Receipts: By ASN, PO or item - drill down to the line level
  • Inventory: By warehouse, by item number, by lot number
  • Customer Returns: Search by RMA, ASN, or item number

For more information, download the Lynden Client Access System brochure.

Tags: Lynden Client Access System, Lynden International Logistics Co., web portal

Lynden now offers Credo Cube® Thermal packaging solution

Posted on Fri, Aug 08, 2014

Protect your products and the environment

Lynden International Logistics Co., a Lynden company specializing in logistics solutions for the healthcare manufacturing industry, recently expanded its cold chain services by offering a new environmentally friendly packaging solution.

Credo CubeIn response to the fast-growing pharmaceutical and biological markets, Lynden is introducing Credo Cube® Thermal packaging, designed for consistent temperature stability between 2-8°C for up to 96 hours. The Credo Cube® has been tested under extreme Canadian temperature conditions. The containers are reusable and 100% recyclable at the end of its useful life.

Lynden has partnered with a carrier for the reverse logistics, cleaning and sanitization process of the Credo Cube®. Lynden’s validated conditioning process for the thermal plates ensures 96 hours of shipper effectiveness and is in conformance with Health Canada GUI-0069 Guidelines for temperature control of drug products during storage and transportation.

Credo CubeCredo® Thermal packaging is available in three sizes for modularity, simple preparation and pack-outs. The Credo Cube® is one of several temperature control packaging solutions available at Lynden.

Lynden's environmental policy calls for meeting or exceeding environmental regulations, maximizing fuel efficiency and monitoring and guarding against accidents, emissions and avoidable pollution.

Tags: Cold Chain, Lynden International Logistics Co., Credo Cube® Thermal packaging

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