Lynden Air Cargo’s L-100 Hercules aircraft is being put to use flying relief supplies to Vanuatu after Tropical Cyclone Pam devastated the South Pacific Islands March 13. Communications company Digicel Fiji chartered a Lynden Air Cargo plane from Nadi, Fiji, to the capital city of Port Vila within days of the cyclone. It was loaded with food rations and technical equipment to repair towers and networks to restore communications throughout the islands. Now working with the World Food Programme (WFP), Lynden continues to pick up more supplies from Brisbane, Australia, for air delivery to Port Vila in support of humanitarian efforts.
“We are coordinating flights as quickly as possible in cooperation with government authorities,” says Rick Zerkel, Lynden Air Cargo President. “With 65,000 people left homeless from Cyclone Pam, there is an urgent need for relief supplies. We are committed to helping in any way we can for as long as our services are needed.”
Lynden operates a fleet of six Hercules around the world specializing in remote site services and requiring minimal equipment for loading and offloading. The unique features of the aircraft make it ideal for flying aid into isolated disaster areas. Lynden Air Cargo has provided disaster relief assistance at some of the world's worst disasters, including the Haiti earthquake in 2011 and the Indonesian earthquake and Samoan tsunami in 2009. Working with the Federal Emergency Management Association (FEMA), the Red Cross and the U.S. Military, Lynden has delivered emergency vehicles, portable hospitals, food, water and relief workers to ravaged areas across the globe.
Lynden Air Cargo is one of the Lynden family of companies, whose combined capabilities include shipping to Alaska, truckload and less-than-truckload transportation, barge service to Hawaii and Alaska, charter barges, worldwide air and ocean forwarding, third-party logistics, trade show shipping, intermodal bulk chemical hauls, scheduled and chartered Hercules L-382 cargo aircraft and multi-modal logistics. Lynden companies are repeat winners in the annual Quest for Quality awards presented by Logistics Management magazine.
Lynden is offering customers the latest in convenience and technology with an enhanced version of its free mobile phone app. The new app was developed based on feedback from customers and employees and provides accurate, up-to-date information and control of shipments directly from smartphones. Available for iPhone, Android and Windows phones, the app allows customers to track freight, request quotes, schedule shipments, submit claims and contact Lynden.
“We know our customers are busy and most depend on their smartphones on a regular basis,” says David Rosenzweig, Lynden’s Vice President of Marketing and Media. “Over the past year, we’ve met with customers and conducted surveys to find out what features would be most helpful to them in a phone app. Based on their responses, we simplified the quoting and shipment scheduling process, added more features to allow customers to track shipments in transit and streamlined claims reporting. The new app provides more options, easier access, and ultimately, more free time for customers to focus on other aspects of their business.”
Customers may download the free app at the App Store (iOS 6.0+), the Windows Store (Windows Phone 8.0/8.1) and the Google Play Store (Android 2.3.3+).
SEATTLE – Lynden International, a full-service freight forwarding and logistics company, announces the opening of a new Service Center in St. John’s, Newfoundland. The new location adds a strategic link to Lynden’s extensive global network and will help meet the increasing demand for transportation and logistics in the region. District Operations Manager Jim Giles will manage the office, which will offer a direct connection between Houston, Texas, and the island to support its growing oil and gas industry.
“We are excited about the opportunity to introduce the Lynden International name and brand of service to the Eastern Canada market. Our experience and expertise in the oil and gas, fishing and mining industries are a perfect fit with the logistics and transportation needs of Newfoundland and Labrador,” says Rob Clarke, International Business Development Director in Canada. “In addition to offering air, ocean and expedited ground services, Lynden’s team of licensed customs brokers and experienced staff provide international import and export services, customized solutions and a variety of multi-modal capabilities through its sister companies.”
The St. John’s office is located at 40 Commonwealth Ave., Suite 110 in Mount Pearl; telephone 709-368-8678.
Lynden International is one of the Lynden family of companies whose combined capabilities include worldwide air and ocean forwarding, third-party logistics, trade show shipping, shipping to Alaska, truckload and less-than-truckload transportation, scheduled barges to Alaska and Hawaii, charter barges., intermodal bulk chemical hauls, scheduled and chartered Hercules L-382 cargo aircraft and multi-modal logistics. Lynden companies are repeat winners in the annual Quest for Quality awards presented by Logistics Management magazine.
Alaska West Training Center renamed Lynden Training Center; now accredited for national and international hazardous materials response training
The Alaska West Training Center (AWTC) has a new name and is newly accredited to provide hazardous materials response training that meets national and international criteria. The Alaska West Express Training Center is now the Lynden Training Center and is accredited by the State of Alaska Training and Education Bureau as the first third-party provider to offer State of Alaska hazardous materials training, a designation usually reserved for state agencies and fire departments. The accreditation includes ProBoard, IFSAC and Methods of Instruction (MOI) designations that bring national and international notoriety.
For almost 20 years, the Lynden Training Center in Fairbanks has been providing training to individuals, businesses and government personnel all over Alaska and the Lower 48.
"It was a long process to receive accreditation, and we are proud of our entire team and the relationships we have developed with our partners at the state agencies. We appreciate their support and professionalism as we worked toward this goal," says Tyler Bones, Health, Safety, Security and Environmental (HSSE) Manager at the Center. "It's a great feeling to know that what you teach has the potential to save lives in the workplace."
The Center offers hands-on real-world workplace safety training in hazardous materials transportation, emergency response for hazardous materials, specialized rescue, mining and workplace safety and training on the Incident Command System (ICS).
"We are excited to partner with the Lynden Training Center. Their instructors are professional, highly trained and skilled," says Tori Clyde, Fire Training Specialist for the Alaska Division of Fire and Life Safety. "The Lynden team delivers training and educational courses while enforcing safety as their utmost priority. Their performance during the accreditation process was outstanding."
Collectively, Lynden Training Center instructors have over 180 years of experience including transportation, military, oil and gas, and emergency response. Course offerings vary from fork lift training to hazardous materials transportation, and include specific courses for rescue team personnel. One of the training facility's biggest assets is the ability to simulate real-life emergency situations.
An active railroad track with a variety of rolling stock, including a specially designed roll-over MC306 tanker built by Lynden, is configured to simulate rollovers and many other training situations. Intermodal tanks and other container training props round out the fleet of rolling stock.
The Lynden family of companies' combined capabilities include: truckload and less-than-truckload freight to Alaska, scheduled barges to Alaska and Hawaii, charter barges, rail barges, intermodal bulk chemical hauls, scheduled and chartered air freighters, domestic and international shipping via air and ocean forwarding, customs brokerage, trade show shipping, remote site construction, sanitary bulk commodities hauling and multi-modal logistics. Lynden companies are repeat winners in the annual Quest for Quality customer service awards presented by Logistics Management magazine.
“This is a great accomplishment,” says Project Manager Walter Rakiewich, of the performance of Lynden Canada Co. employees. Lynden was selected from all of AMEC’s global business units as the recipient of a Beyond Zero Outstanding Achievement Award for incident-free work. “The award was presented by AMEC and its construction staging facility to honor Lynden for working more than 100,000 man hours without even a minor scratch or anything requiring first aid treatment,” Walter explains.
For the past three years, Lynden Canada Co. has been providing services to engineering firm AMEC at the Construction Staging Area (CSA) facility in Northern Alberta. AMEC is building the Kearl Oil Sands expansion plant for Imperial Oil/Exxon Mobil. Material is staged at the facility and shipped to the construction site as required.
Lynden Canada Co. Administrative Assistant Candice Fox also received an award from AMEC. She was one of the first Lynden employees hired for the project. “Candice was nominated for this award by Kearl Project Director John Day,” Walter says. “I have personally worked with Candice and she certainly displays all the qualities the award stands for.” Candice (pictured above) was honored for exceptional dedication in providing support to the Construction Staging Area (CSA) and coordinating an award-winning CSA Safety Rodeo video and luncheon.
Alaska Marine Lines, Inc. changed the name of its Western Alaska service from Northland Services to Alaska Marine Lines this month. The name change results from the integration of Northland Services into Alaska Marine Lines, one of the Lynden family of companies.
"Customers will continue to enjoy the same great service and people, but now under the Alaska Marine Lines name," says Alaska Marine Lines Vice President Bill Northey. "The team is the same, we're just changing our jerseys. As part of the Lynden family of companies, we have greater options to better serve customers' shipping needs."
Alaska Marine Lines' Western Alaska service from Anchorage and Seattle includes Bethel, Dutch Harbor, Naknek, Dillingham, Nome, Kotzebue and many smaller villages throughout the region. Northey added that the company commitment to cost-competitive price structures and sailing frequencies will remain the same. Alaska Marine Lines' 2015 sailing schedules are being distributed to customers this month.
Lynden's combined capabilities include: worldwide air and ocean forwarding, third-party logistics, trade show shipping, shipping to Alaska, scheduled barges to Alaska and Hawaii, charter and rail barges, intermodal bulk chemical hauls, scheduled and chartered Hercules L-382 cargo aircraft and multi-modal logistics, truckload and less-than-truckload freight to Alaska, customs brokerage and remote site construction. Lynden companies are repeat winners in the annual Quest for Quality awards presented by Logistics Management magazine.
For the fourth year, Fred Meyer is partnering with The Salvation Army Alaska Division and Lynden Transport to provide new coats for children throughout Alaska through the Coats for Kids program. The program helps prepare Alaska’s neediest schoolchildren for winter. More than 4,500 Alaska students are due to receive free winter coats this year. The shipment arrived in Anchorage Aug. 6, courtesy of Lynden Transport, in cooperation with Totem Ocean Trailer Express (TOTE), and was unpacked and sorted with the help of Fred Meyer volunteers. Lynden Transport donated the shipping costs of the coats from Fred Meyer’s distribution center in Chehalis, WA, to Anchorage and donated shipping to communities throughout Alaska.
The Salvation Army is coordinating distribution with Lynden Transport to the following Alaska communities: Cordova, Fairbanks, Kodiak, Angoon, Ketchikan, Haines, Hoonah, Juneau, Kake, Klawock, Petersburg, Sitka and Wrangell.
The Lynden family of companies announced earlier this month two executive appointments: Jason Jansen was named president of LTI, Inc. and its Milky Way division based in Lynden, Washington, and Bill Johansen is the new president of Brown Line, LLC based in Mount Vernon, Washington. LTI, Inc. is one of the Lynden family of companies and specializes in the transport of liquid and dry bulk commodities. Its Milky Way division is a leading bulk milk hauler in the Pacific Northwest. Brown Line is a trucking company providing temperature-controlled transportation to customers throughout the U.S. and Western Canada.
Jansen was previously president of Brown Line and Johansen was regional sales manager for Lynden Transport in the Vancouver/Portland area.
"LTI, Inc. will be well served by Jason's proven leadership ability, focus on safety and efficiency, and passion for our business and its people," says Brad Williamson, LTI, Inc. board member and former president.
Jansen began his Lynden career as an equipment operator with Knik Construction Co. and worked in various departments at LTI, Inc., before becoming regional manager of the Lynden, Wash. Service Center and five satellite locations. Jansen has served as a member of the Lynden Airport Board, the Lynden Chamber of Commerce Board and volunteered for the Lynden Boys & Girls Club.
"Bill has over 30 years of experience in the transportation industry and an impressive record of success including leadership roles in air, LTL trucking operations and marketing," says Lynden Executive Vice President Alex McKallor. "His enthusiasm and positive approach will be a great addition to an already strong team at Brown Line."
Johansen joined Lynden Transport in 2007 and was named salesman of the year in 2008. Prior to his Lynden career, he served as operations manager at Joel Olson Trucking and spent over 20 years in various leadership positions at Alaska Airlines. Johansen also served as a sergeant in the U.S. Air Force. He has coached youth sports in his community and received many awards during his extensive career.
Congratulations to John Schank, the Alaska Trucking Association’s Driver of the Year!
For almost 40 years – driving nearly 5 million miles – John has represented Lynden and set the standard for drivers in Alaska. Please join us in congratulating and thanking John for his many years of safe, exceptional driving!
(Article courtesy of Transport Topics. Click image to view larger)
Lynden Transport earned the top score among Less-than-Truckload (LTL) carriers in the Western Region in Logistics Management magazine’s 31st annual Quest for Quality Awards. Lynden swept the category, earning No. 1 rankings for on-time performance, customer service, equipment and operations and information technology. Its total weighted score of 53.01 was the highest among all carriers in the national LTL sectors of Western, Northeast, South/South Central and Midwest/North Central. This is the second year Lynden Transport earned the No. 1 ranking for on-time performance in the Western Region.
The Quest for Quality Awards go straight to the customers, asking shippers to evaluate providers on the following criteria: on-time performance, equipment and operations, value, information technology and customer service. This year the research group received 7,451 total responses—1,272 more than last year. In order to be a “winner,” a company had to receive at least five percent of the category vote. The result offers the logistics market a crystal clear look at not only the overall winner in any given category, but a list of companies that finished above the average. With this year’s award, Lynden Transport has received 18 Quest for Quality Awards.
“Lynden employees continue to put the customer first in every aspect of our day-to-day activities, and that effort is reflected in our scores this year,” says Lynden Transport President Paul Grimaldi. “We are very proud of our ranking in the LTL category and just as proud of our employees who provide top-notch transportation solutions to our customers. We will continue to offer the most innovative service, whether in the form of information technology, fuel efficiencies, versatile equipment to increase pay loads, or helping customers plan and carry out successful projects in the oil and gas, mining or construction industries.”
According to editors at Logistics Management magazine, “Lynden Transport is among the carriers who received the ultimate vote of confidence, posting the highest scores across our lists of critical service criteria. Those in the Regional LTL sector work tirelessly to manage the onslaught of increased regulation and related operational challenges while maintain top service levels.”
For more than three decades, Quest for Quality has been the transportation industry’s most important measure of customer satisfaction and performance excellence. Voting is by invitation only and the voter must have had experience with that particular provider at some point over the past year.